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Arfan Shahzad

Biographic Data

ID5675898
NAMEArfan Shahzad
GIVEN NAMESArfan
FAMILY NAMEShahzad
SIGNATURESHAHZAD A
AFFILIATIONSNorthern University of Malaysia
ORCID0000-0002-2218-4619
VERIFIEDYes
TOTAL WORKS9
TOTAL CITATIONS3
AUTHOR COUNT9
EDITOR COUNT0
FIRST PUBLICATION YEAR2017
LATEST PUBLICATION YEAR2026
H-INDEX1
  • La invocatio como marca de autografía en los manuscritos teatrales del Siglo de Oro

    Open Access•Paloma Cuenca Muñoz, Ahmad Tisman Pasha et al.•ARTICLE•Hipogrifo Revista de literatura y…•2026

    The objective of the study is to investigate the mediating role of career commitment between career development practices and career success of employee in insurance sector of Pakistan. Survey method was adopted to collect the data form 374 employees working in insurance sector systematic sampling. PLS-SEM technique was used using Smart PLS 2.0 to analyze the data. Findings of the study suggests that employeesâ€TM career development practices hav…

  • Understanding customer citizenship behaviour through social exchange and conspicuous consumption theories

    Open Access•Shahzad Hassan, Naveed Hasan et al.•ARTICLE•Acta Psychologica•2025•References: 4

    Research on customer citizenship behaviour in the airline industry has received limited attention, with few studies exploring its significance. This study examines the influence of relationship quality on customer citizenship behaviour and the impact of customer perceived benefits on relationship quality in the Pakistani airline industry. Additionally, it investigates the mediating role of relationship quality and the moderating effect of conspic…

  • Environmental, Technical, and Resources Challenges Facing Agroforestry

    Open Access•Zaleha Othman, Arfan Shahzad et al.•ARTICLE•Journal of Intercultural…•2024•References: 2

    Sustainable Land Management (SLM) plays a crucial role in mitigating land degradation and fostering food security. While previous research has primarily concentrated on SLM's scientific application, there remains a lack of insight into the specific challenges encountered in agroforestry practices. Addressing this knowledge gap, our qualitative research employed a multimethod approach, integrating Gioia methodology with case studies, to investigat…

  • Adoption of fourth industrial revolution 4.0 among Malaysian small and medium enterprises (SMEs)

    Open Access•Arfan Shahzad, Mohd Syarol Azuan bin Zakaria et al.•ARTICLE•Humanities and Social Sciences…•2023

    Using Industrial Revolution 4.0 (IR4.0) technology, companies can upscale their innovation in organizing, managing, and controlling the value chain life cycle. IR4.0 is anticipated to bring challenges and opportunities to developing economies such as Malaysia, but due to its novelty to the Malaysian business community, the concept still needs clarity in its definition for proper understanding and business practice. This paper aims to examine the …

  • Covid-19 Pandemic Impact on Students Intention to Use E-Learning Among Malaysian Higher Education Institutions

    Open Access•Siva Prakash Ramasamy, Arfan Shahzad et al.•ARTICLE•Journal of Education•2023

    In the emergence of pandemic Coronavirus Disease (COVID-19), the delivery of education service becomes a global issue, and many traditional higher education institutes are shifting toward digital alternatives methods. E-learning is considered the most appropriate effective method of knowledge delivery to meet the current academic requirements. This study investigates the key determinants which influence the Intentions to use e-learning among stud…

  • Effects of Covid-19 in E-learning on higher education institution students

    Open Access•Arfan Shahzad, Rohail Hassan et al.•ARTICLE•Quality & Quantity•2021

  • Antecedents of customer loyalty and performance improvement

    Open Access•Arfan Shahzad, Rana Muhammad Shahid Yaqub et al.•ARTICLE•Utilities Policy•2021•Cited by: 3•References: 6

  • Covid-19 Impact on E-Commerce Usage

    Open Access•Arfan Shahzad, Rohail Hassan et al.•ARTICLE•Humanities & Social Sciences…•2020

    Purpose of the study: The purpose of the study is to investigate the COVID-19 impact on e-commerce usage in the Malaysian healthcare industry through the Technological, Organizational, and Environmental (TOE) model. Methodology: This is a quantitative online survey-based research. The questionnaires are distributed among 100 samples from a healthcare provider, namely doctors, hospital management, medical assistant nurses, and medical supplier, pa…

  • The Growth of E-Marketing in Business-to-Business Industry and its effect on the Performance of Businesses in Pakistan

    Open Access•Adnan Ahmed Sheikh, Arfan Shahzad et al.•ARTICLE•International and Multidisciplinary…•2017

    E-marketing has emerged as one of the significant drivers in sustaining the firms competitive advantage. So far, there is a lack of systematic empirical evidence regarding the marketing activities which are drastically affected by the use of e-marketing in small and large firms of Pakistan and their consequent performance outcomes. However, the objective of this study is to examine the technological, organizational and environmental factors on th…

  • Antecedents of customer loyalty and performance improvement

    Open Access•Arfan Shahzad, Rana Muhammad Shahid Yaqub et al.•ARTICLE•Utilities Policy•2021•Cited by: 3•References: 6

  • The Growth of E-Marketing in Business-to-Business Industry and its effect on the Performance of Businesses in Pakistan

    Open Access•Adnan Ahmed Sheikh, Arfan Shahzad et al.•ARTICLE•International and Multidisciplinary…•2017

    E-marketing has emerged as one of the significant drivers in sustaining the firms competitive advantage. So far, there is a lack of systematic empirical evidence regarding the marketing activities which are drastically affected by the use of e-marketing in small and large firms of Pakistan and their consequent performance outcomes. However, the objective of this study is to examine the technological, organizational and environmental factors on th…

  • Covid-19 Impact on E-Commerce Usage

    Open Access•Arfan Shahzad, Rohail Hassan et al.•ARTICLE•Humanities & Social Sciences…•2020

    Purpose of the study: The purpose of the study is to investigate the COVID-19 impact on e-commerce usage in the Malaysian healthcare industry through the Technological, Organizational, and Environmental (TOE) model. Methodology: This is a quantitative online survey-based research. The questionnaires are distributed among 100 samples from a healthcare provider, namely doctors, hospital management, medical assistant nurses, and medical supplier, pa…

  • Effects of Covid-19 in E-learning on higher education institution students

    Open Access•Arfan Shahzad, Rohail Hassan et al.•ARTICLE•Quality & Quantity•2021

  • Antecedents of customer loyalty and performance improvement

    Open Access•Arfan Shahzad, Rana Muhammad Shahid Yaqub et al.•ARTICLE•Utilities Policy•2021•Cited by: 3•References: 6

  • Adoption of fourth industrial revolution 4.0 among Malaysian small and medium enterprises (SMEs)

    Open Access•Arfan Shahzad, Mohd Syarol Azuan bin Zakaria et al.•ARTICLE•Humanities and Social Sciences…•2023

    Using Industrial Revolution 4.0 (IR4.0) technology, companies can upscale their innovation in organizing, managing, and controlling the value chain life cycle. IR4.0 is anticipated to bring challenges and opportunities to developing economies such as Malaysia, but due to its novelty to the Malaysian business community, the concept still needs clarity in its definition for proper understanding and business practice. This paper aims to examine the …

  • Covid-19 Pandemic Impact on Students Intention to Use E-Learning Among Malaysian Higher Education Institutions

    Open Access•Siva Prakash Ramasamy, Arfan Shahzad et al.•ARTICLE•Journal of Education•2023

    In the emergence of pandemic Coronavirus Disease (COVID-19), the delivery of education service becomes a global issue, and many traditional higher education institutes are shifting toward digital alternatives methods. E-learning is considered the most appropriate effective method of knowledge delivery to meet the current academic requirements. This study investigates the key determinants which influence the Intentions to use e-learning among stud…

  • Environmental, Technical, and Resources Challenges Facing Agroforestry

    Open Access•Zaleha Othman, Arfan Shahzad et al.•ARTICLE•Journal of Intercultural…•2024•References: 2

    Sustainable Land Management (SLM) plays a crucial role in mitigating land degradation and fostering food security. While previous research has primarily concentrated on SLM's scientific application, there remains a lack of insight into the specific challenges encountered in agroforestry practices. Addressing this knowledge gap, our qualitative research employed a multimethod approach, integrating Gioia methodology with case studies, to investigat…

  • Understanding customer citizenship behaviour through social exchange and conspicuous consumption theories

    Open Access•Shahzad Hassan, Naveed Hasan et al.•ARTICLE•Acta Psychologica•2025•References: 4

    Research on customer citizenship behaviour in the airline industry has received limited attention, with few studies exploring its significance. This study examines the influence of relationship quality on customer citizenship behaviour and the impact of customer perceived benefits on relationship quality in the Pakistani airline industry. Additionally, it investigates the mediating role of relationship quality and the moderating effect of conspic…

  • La invocatio como marca de autografía en los manuscritos teatrales del Siglo de Oro

    Open Access•Paloma Cuenca Muñoz, Ahmad Tisman Pasha et al.•ARTICLE•Hipogrifo Revista de literatura y…•2026

    The objective of the study is to investigate the mediating role of career commitment between career development practices and career success of employee in insurance sector of Pakistan. Survey method was adopted to collect the data form 374 employees working in insurance sector systematic sampling. PLS-SEM technique was used using Smart PLS 2.0 to analyze the data. Findings of the study suggests that employeesâ€TM career development practices hav…

Business (8 works) · Marketing (7 works) · Psychology (6 works) · Computer Science (5 works) · Political science (4 works) · Structural equation modeling (4 works) · Technology Adoption and User Behaviour (4 works) · Customer Service Quality and Loyalty (3 works) · Knowledge management (3 works) · Organizational and Employee Performance (3 works)

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