Mathias Seghers
Biographic Data
| ID | 5889510 |
|---|---|
| NAME | Mathias Seghers |
| GIVEN NAMES | Mathias |
| FAMILY NAME | Seghers |
| SIGNATURE | SEGHERS M |
| AFFILIATIONS | Ghent University Hospital |
| ORCID | 0000-0002-5648-2876 |
| VERIFIED | Yes |
| TOTAL WORKS | 3 |
| TOTAL CITATIONS | 1 |
| AUTHOR COUNT | 3 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2021 |
| LATEST PUBLICATION YEAR | 2022 |
| H-INDEX | 1 |
How effective is expressive? Consumer perceptions of new vernacular features in Facebook webcare responses
Mapping the spread of Dutch non-standard language use on corporate Facebook pages
This paper examines the online spread of non-standard Dutch in an unexplored communicative setting, i.e. complaint management on corporate Facebook pages. Based on a self-compiled corpus of consumer-company interactions taken from 6 corporate Facebook pages, we investigate to what extent typical features of informal social media communication spill over into more sensitive contexts of complaint management. We do so by mapping the presence and fre…
When form deviates from the norm
Mapping the spread of Dutch non-standard language use on corporate Facebook pages
This paper examines the online spread of non-standard Dutch in an unexplored communicative setting, i.e. complaint management on corporate Facebook pages. Based on a self-compiled corpus of consumer-company interactions taken from 6 corporate Facebook pages, we investigate to what extent typical features of informal social media communication spill over into more sensitive contexts of complaint management. We do so by mapping the presence and fre…
When form deviates from the norm
How effective is expressive? Consumer perceptions of new vernacular features in Facebook webcare responses
Digital Communication and Language (3 works) · Linguistics (3 works) · Political science (3 works) · Vernacular (3 works) · Advertising (2 works) · Business (2 works) · Complaint (2 works) · Language, Discourse, Communication Strategies (2 works) · Psychology (2 works) · Social Psychology (2 works)