Benjamin J C Yuan
Biographic Data
| ID | 6198228 |
|---|---|
| NAME | Benjamin J C Yuan |
| GIVEN NAMES | Benjamin J C |
| FAMILY NAME | Yuan |
| SIGNATURE | YUAN B J C |
| AFFILIATIONS | National Yang Ming Chiao Tung University |
| VERIFIED | No |
| TOTAL WORKS | 3 |
| TOTAL CITATIONS | 3 |
| WORKS AS AUTHOR | 3 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2012 |
| LATEST PUBLICATION YEAR | 2013 |
| H-INDEX | 1 |
Knowledge creation and diffusion of Taiwan's universities
Transforming Employee Engagement Into Long-Term Customer Relationships
In this study, we found that when information salespeople in Taiwan perceived more transformational leadership, they were more likely to show increases in work engagement development over time. Furthermore, increases in work engagement development influenced increases in service performance development, which therefore positively predicts increases in customer relationship development over time
Increasing Emotional Intelligence of Employees
Although the concept of emotional intelligence has captured the interest of researchers and the wider public, the mechanism by which transformational leadership exerts its influence on the development of emotional intelligence behavior of followers remains relatively unexplored. In this study we proposed a latent growth model, recruiting 342 employees from Taiwan information technology firms at multiple time points over a 6-month period to test t…
Transforming Employee Engagement Into Long-Term Customer Relationships
In this study, we found that when information salespeople in Taiwan perceived more transformational leadership, they were more likely to show increases in work engagement development over time. Furthermore, increases in work engagement development influenced increases in service performance development, which therefore positively predicts increases in customer relationship development over time
Increasing Emotional Intelligence of Employees
Although the concept of emotional intelligence has captured the interest of researchers and the wider public, the mechanism by which transformational leadership exerts its influence on the development of emotional intelligence behavior of followers remains relatively unexplored. In this study we proposed a latent growth model, recruiting 342 employees from Taiwan information technology firms at multiple time points over a 6-month period to test t…
Knowledge creation and diffusion of Taiwan's universities
Business (2 works) · Marketing (2 works) · Political science (2 works) · Psychology (2 works) · Social Psychology (2 works) · Social Psychology (2 works) · Transformational leadership (2 works) · Applied Psychology (1 work) · Applied Psychology (1 work) · Computer Science (1 work)