Hailin Qu
Biographic Data
| ID | 6295552 |
|---|---|
| NAME | Hailin Qu |
| GIVEN NAMES | Hailin |
| FAMILY NAME | Qu |
| SIGNATURE | QU H |
| AFFILIATIONS | Oklahoma State University |
| ORCID | 0000-0002-5287-1604 |
| VERIFIED | Yes |
| TOTAL WORKS | 28 |
| TOTAL CITATIONS | 276 |
| WORKS AS AUTHOR | 28 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 1996 |
| LATEST PUBLICATION YEAR | 2024 |
| H-INDEX | 8 |
Exploring the Moderating Role of Employee Entitlement
This study examined the interface of paradoxical responses (i.e., employee entitlement and job satisfaction) to social support in the form of employee orientation in hospitality contexts. A large-scale, multi-source, survey-based field study on restaurant employees and customers was conducted. The findings showed that employees who received support developed a sense of entitlement that ultimately undermined the benefits of job satisfaction on lim…
It Takes a Village
Customers’ value co-creation behavior plays an essential role on brand pages, which many hospitality firms adopt to create value with customers. However, current understanding of the elements, drivers, and dynamics of such behavior is limited. Based on the value co-creation literature, motivation–opportunity–ability theory, and the dual identification framework, this study sought to bridge this knowledge gap. Specifically, this research clarified…
Effects of Perceived Placeness on Tourists’ Authenticity Experience Via the Mediating Role of Flow Experience
Based on the case of Gaoshanliushui in China, our research empirically examines the mediating effect of tourists’ flow experience on the relationship between perceived placeness and satisfaction as well as their perceived authenticity from the perspective of existential authenticity in the ethnic tourism context. Moreover, we present a moderated mediation model and postulate the role that tourists’ cultural intelligence plays in improving satisfa…
Understanding residents’ hospitality toward tourists amid the Covid-19 pandemic
Rooted in conservation of resources (COR) theory, this study investigated the effects of perceived threat severity (PTSE) and susceptibility (PTSU) of COVID-19 pandemic on residents’ hospitality toward tourists. The mediating role of COVID-19-caused stress and the moderating role of economic benefits from tourism were addressed. Data were collected from 281 destination residents in Xiamen and analyzed using structural equation modeling. Findings …
The effect of algorithmic management and workers’ coping behavior
Asymmetric Effects of Quality of Life on Residents’ Satisfaction
Developing disaster tourism has become an important means of post-disaster recovery, but the relationship between attributes of quality of life (QOL) and residents' satisfaction toward newborn natural disaster destination (NNDD) development has not been explored. This study examines the asymmetric effects of QOL on residents' satisfaction using the dummy variable regression approach based on the Three-Factor Theory. A mixed-method approach was us…
Daily green behavior as an antecedent and a moderator for visitors’ pro-environmental behaviors
Habits are powerful indicators of people’s decisions and behaviors (e.g., Allan, 2019; Verhoeven et al., 2012 Verhoeven, A. A. C., Adriaanse, M. A., Evers, C., & de Ridder, D. T. D. (2012). The power of habits: Unhealthy snacking behaviour is primarily predicted by habit strength. British Journal of Health Psychology, 17 (4), 758–770. doi:10.1111/j.2044-8287.2012.02070.x[Crossref], [PubMed] , [Google Scholar]). Based on a survey with 625 frequent…
How does self-image congruity affect tourists’ environmentally responsible behavior
Tourists’ environmentally responsible behavior (TERB) is crucial to the destination’s natural environment. Drawing on self-congruity theory, this study extends the existing literature on the underlying mechanism of TERB from the perspective of self-image congruity. Specifically, this study investigates the effects of actual and ideal self-image congruity on TERB by addressing the mediating role of destination psychological ownership (DPO) and the…
The spillover effects of management influence tactics on customer-directed outcomes
Calculating tourists' customer equity and maximizing the hotel's ROI
Household Chores, Time Allocation and Job Performance
Toward an integrated model of tourist expectation formation and gender difference
How Does Leisure Time Affect Production Efficiency? Evidence from China, Japan, and the US
The role of social capital in encouraging residents' pro-environmental behaviors in community-based ecotourism
Realms of Tourism Spa Experience
This study aims to investigate mainland Chinese tourists' perception of spa visitation as a tourism experience by adopting Pine and Gilmore's realms of experience and Aho's realms of tourism experience. The study also identifies factors which contribute to the attainment of the various realms of experiences. Focus group and individual interviews with spa managers and mainland Chinese consumers were conducted. Results of the study indicated that t…
A model of destination branding
Travelers’ social identification and membership behaviors in online travel community
The Determinants of the Travel Demand on International Tourist Arrivals to Thailand
The purpose of this study is to develop a travel demand model of international tourist arrivals to Thailand and to assess the impact of crisis incidents on Thailand's tourism industry. A 20-year (1987–2006) annual time series data of “number of international tourist arrivals”, “exchange rate”, “promotion budget”, and dummy variables of “Asia financial crisis”, “special promotional campaigns”, “SARS” and “tsunami” were used to develop the travel d…
Examining the structural relationships of destination image, tourist satisfaction and destination loyalty
A study of the impact of personal innovativeness on online travel shopping behavior—A case study of Korean travelers
A refined model of factors affecting convention participation decision-making
A case study of Hong Kong residents’ outbound leisure travel
The relationship between vacation factors and socio-demographic and travelling characteristics
The comparative analysis of Hong Kong as an international conference destination in Southeast Asia
A service performance model of Hong Kong cruise travelers’ motivation factors and satisfaction
Examining the structural relationships of destination image, tourist satisfaction and destination loyalty
A model of destination branding
A service performance model of Hong Kong cruise travelers’ motivation factors and satisfaction
The relationship between vacation factors and socio-demographic and travelling characteristics
Toward an integrated model of tourist expectation formation and gender difference
The effect of algorithmic management and workers’ coping behavior
The role of social capital in encouraging residents' pro-environmental behaviors in community-based ecotourism
Tourism shopping and its contributions to Hong Kong
Travelers’ social identification and membership behaviors in online travel community
A study of the impact of personal innovativeness on online travel shopping behavior—A case study of Korean travelers
A travel demand model for Mainland Chinese tourists to Hong Kong
A refined model of factors affecting convention participation decision-making
A case study of Hong Kong residents’ outbound leisure travel
How Does Leisure Time Affect Production Efficiency? Evidence from China, Japan, and the US
The Determinants of the Travel Demand on International Tourist Arrivals to Thailand
The purpose of this study is to develop a travel demand model of international tourist arrivals to Thailand and to assess the impact of crisis incidents on Thailand's tourism industry. A 20-year (1987–2006) annual time series data of “number of international tourist arrivals”, “exchange rate”, “promotion budget”, and dummy variables of “Asia financial crisis”, “special promotional campaigns”, “SARS” and “tsunami” were used to develop the travel d…
The comparative analysis of Hong Kong as an international conference destination in Southeast Asia
Calculating tourists' customer equity and maximizing the hotel's ROI
Realms of Tourism Spa Experience
This study aims to investigate mainland Chinese tourists' perception of spa visitation as a tourism experience by adopting Pine and Gilmore's realms of experience and Aho's realms of tourism experience. The study also identifies factors which contribute to the attainment of the various realms of experiences. Focus group and individual interviews with spa managers and mainland Chinese consumers were conducted. Results of the study indicated that t…
An Analysis of Employees' Expectations Satisfaction Levels and Turnover In The Hong Kong Hotel Industry
The purpose of the study is to explore the gaps between employees expectations and satisfaction levels and to identify employees' intention to leave in relation to their job satisfaction and demographics. A systematic sampling approach was employed, and 292 hotel employees from a variety of departments in 18 hotels in Hong Kong were surveyed. Eight negative and one positive significant gaps were found, and a definite relationship, between employe…
A travel demand model for Mainland Chinese tourists to Hong Kong
Tourism shopping and its contributions to Hong Kong
A service performance model of Hong Kong cruise travelers’ motivation factors and satisfaction
The comparative analysis of Hong Kong as an international conference destination in Southeast Asia
The relationship between vacation factors and socio-demographic and travelling characteristics
A case study of Hong Kong residents’ outbound leisure travel
A study of the impact of personal innovativeness on online travel shopping behavior—A case study of Korean travelers
A refined model of factors affecting convention participation decision-making
Examining the structural relationships of destination image, tourist satisfaction and destination loyalty
The Determinants of the Travel Demand on International Tourist Arrivals to Thailand
The purpose of this study is to develop a travel demand model of international tourist arrivals to Thailand and to assess the impact of crisis incidents on Thailand's tourism industry. A 20-year (1987–2006) annual time series data of “number of international tourist arrivals”, “exchange rate”, “promotion budget”, and dummy variables of “Asia financial crisis”, “special promotional campaigns”, “SARS” and “tsunami” were used to develop the travel d…
A model of destination branding
Travelers’ social identification and membership behaviors in online travel community
Realms of Tourism Spa Experience
This study aims to investigate mainland Chinese tourists' perception of spa visitation as a tourism experience by adopting Pine and Gilmore's realms of experience and Aho's realms of tourism experience. The study also identifies factors which contribute to the attainment of the various realms of experiences. Focus group and individual interviews with spa managers and mainland Chinese consumers were conducted. Results of the study indicated that t…
The role of social capital in encouraging residents' pro-environmental behaviors in community-based ecotourism
How Does Leisure Time Affect Production Efficiency? Evidence from China, Japan, and the US
Toward an integrated model of tourist expectation formation and gender difference
Household Chores, Time Allocation and Job Performance
Calculating tourists' customer equity and maximizing the hotel's ROI
The spillover effects of management influence tactics on customer-directed outcomes
Daily green behavior as an antecedent and a moderator for visitors’ pro-environmental behaviors
Habits are powerful indicators of people’s decisions and behaviors (e.g., Allan, 2019; Verhoeven et al., 2012 Verhoeven, A. A. C., Adriaanse, M. A., Evers, C., & de Ridder, D. T. D. (2012). The power of habits: Unhealthy snacking behaviour is primarily predicted by habit strength. British Journal of Health Psychology, 17 (4), 758–770. doi:10.1111/j.2044-8287.2012.02070.x[Crossref], [PubMed] , [Google Scholar]). Based on a survey with 625 frequent…
How does self-image congruity affect tourists’ environmentally responsible behavior
Tourists’ environmentally responsible behavior (TERB) is crucial to the destination’s natural environment. Drawing on self-congruity theory, this study extends the existing literature on the underlying mechanism of TERB from the perspective of self-image congruity. Specifically, this study investigates the effects of actual and ideal self-image congruity on TERB by addressing the mediating role of destination psychological ownership (DPO) and the…
Asymmetric Effects of Quality of Life on Residents’ Satisfaction
Developing disaster tourism has become an important means of post-disaster recovery, but the relationship between attributes of quality of life (QOL) and residents' satisfaction toward newborn natural disaster destination (NNDD) development has not been explored. This study examines the asymmetric effects of QOL on residents' satisfaction using the dummy variable regression approach based on the Three-Factor Theory. A mixed-method approach was us…
Effects of Perceived Placeness on Tourists’ Authenticity Experience Via the Mediating Role of Flow Experience
Based on the case of Gaoshanliushui in China, our research empirically examines the mediating effect of tourists’ flow experience on the relationship between perceived placeness and satisfaction as well as their perceived authenticity from the perspective of existential authenticity in the ethnic tourism context. Moreover, we present a moderated mediation model and postulate the role that tourists’ cultural intelligence plays in improving satisfa…
Understanding residents’ hospitality toward tourists amid the Covid-19 pandemic
Rooted in conservation of resources (COR) theory, this study investigated the effects of perceived threat severity (PTSE) and susceptibility (PTSU) of COVID-19 pandemic on residents’ hospitality toward tourists. The mediating role of COVID-19-caused stress and the moderating role of economic benefits from tourism were addressed. Data were collected from 281 destination residents in Xiamen and analyzed using structural equation modeling. Findings …
Business (26 works) · Marketing (20 works) · Tourism (20 works) · Geography (19 works) · Psychology (18 works) · Diverse Aspects of Tourism Research (17 works) · Advertising (13 works) · Economics (10 works) · Social Psychology (10 works) · Sociology (10 works)