Linchi Kwok
Biographic Data
| ID | 6304631 |
|---|---|
| NAME | Linchi Kwok |
| GIVEN NAMES | Linchi |
| FAMILY NAME | Kwok |
| SIGNATURE | KWOK L |
| AFFILIATIONS | California State Polytechnic University |
| ORCID | 0000-0001-8838-2485 |
| VERIFIED | Yes |
| TOTAL WORKS | 4 |
| TOTAL CITATIONS | 0 |
| AUTHOR COUNT | 4 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2023 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 0 |
Staying Ahead
This critical reflection examines the growing use of GenAI (Generative AI) in hiring in the hospitality and tourism (H&T) industry. Distinct from systematic reviews, this paper synthesizes academic literature, white papers, and the authors’ field-based research experience to explore four topics. First, it assesses how GenAI transforms the six hiring phases from the perspectives of employers and job seekers. Second, ethical risks related to fairne…
Engaging employees amidst uncertainty
Let Photos Speak
A picture is worth a thousand words. User-generated photos (UGPs) are increasingly accompanying online reviews of hotels. This article draws on media richness theory to estimate the effects of UGPs on hotel reviews’ helpfulness. Based on a sample of 1,159,590 valid reviews with 464,316 photos, we utilized an integrated analytical model incorporating both econometric analyses and image-processing techniques. The results show that reviews accompani…
Virtual interviews vs. LinkedIn profiles
This study examined how human resource (HR) managers' assessments of a job candidate's performance in the first virtual interview and his/her LinkedIn profile affect their hiring decisions. Using field data with 44 HR managers' assessments of 400 job candidates' virtual interview performance (Time 1) and their LinkedIn profiles (Time 2), regression analyses reveal that managers' hiring decisions in Time 1 (before checking LinkedIn) is positively …
No prominent works on this page.
Let Photos Speak
A picture is worth a thousand words. User-generated photos (UGPs) are increasingly accompanying online reviews of hotels. This article draws on media richness theory to estimate the effects of UGPs on hotel reviews’ helpfulness. Based on a sample of 1,159,590 valid reviews with 464,316 photos, we utilized an integrated analytical model incorporating both econometric analyses and image-processing techniques. The results show that reviews accompani…
Virtual interviews vs. LinkedIn profiles
This study examined how human resource (HR) managers' assessments of a job candidate's performance in the first virtual interview and his/her LinkedIn profile affect their hiring decisions. Using field data with 44 HR managers' assessments of 400 job candidates' virtual interview performance (Time 1) and their LinkedIn profiles (Time 2), regression analyses reveal that managers' hiring decisions in Time 1 (before checking LinkedIn) is positively …
Staying Ahead
This critical reflection examines the growing use of GenAI (Generative AI) in hiring in the hospitality and tourism (H&T) industry. Distinct from systematic reviews, this paper synthesizes academic literature, white papers, and the authors’ field-based research experience to explore four topics. First, it assesses how GenAI transforms the six hiring phases from the perspectives of employers and job seekers. Second, ethical risks related to fairne…
Engaging employees amidst uncertainty
Business (2 works) · Computer Science (2 works) · Marketing (2 works) · Accountability (1 work) · Advertising (1 work) · AI and HR Technologies (1 work) · Consumer Behavior in Brand Consumption and Identification (1 work) · Content analysis (1 work) · Customer Service Quality and Loyalty (1 work) · Digital Marketing and Social Media (1 work)