Xenia Papadomichelaki
Biographic Data
| ID | 6506935 |
|---|---|
| NAME | Xenia Papadomichelaki |
| GIVEN NAMES | Xenia |
| FAMILY NAME | Papadomichelaki |
| SIGNATURE | PAPADOMICHELAKI X |
| AFFILIATIONS | National Technical University of Athens |
| VERIFIED | No |
| TOTAL WORKS | 2 |
| TOTAL CITATIONS | 18 |
| AUTHOR COUNT | 2 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2007 |
| LATEST PUBLICATION YEAR | 2011 |
| H-INDEX | 2 |
E-GovQual
Classification and synthesis of quality approaches in e‐government services
Purpose The purpose of this paper is to present a multi‐faceted summary and classification of the existing literature in the field of quality of service for e‐government and outline the main components of a quality model for e‐government services. Design/methodology/approach Starting with fundamental quality principles the paper examines and analyzes 36 different quality approaches concerning public sector services, e‐services in general and more…
E-GovQual
Classification and synthesis of quality approaches in e‐government services
Purpose The purpose of this paper is to present a multi‐faceted summary and classification of the existing literature in the field of quality of service for e‐government and outline the main components of a quality model for e‐government services. Design/methodology/approach Starting with fundamental quality principles the paper examines and analyzes 36 different quality approaches concerning public sector services, e‐services in general and more…
Classification and synthesis of quality approaches in e‐government services
Purpose The purpose of this paper is to present a multi‐faceted summary and classification of the existing literature in the field of quality of service for e‐government and outline the main components of a quality model for e‐government services. Design/methodology/approach Starting with fundamental quality principles the paper examines and analyzes 36 different quality approaches concerning public sector services, e‐services in general and more…
E-GovQual
Business (2 works) · Computer Science (2 works) · Customer Service Quality and Loyalty (2 works) · E-Government and Public Services (2 works) · Government (linguistics (2 works) · Knowledge management (2 works) · Marketing (2 works) · Process management (2 works) · Quality (philosophy (2 works) · Service (business (2 works)