Shannon A Bowen
Biographic Data
| ID | 6626153 |
|---|---|
| NAME | Shannon A Bowen |
| GIVEN NAMES | Shannon A |
| FAMILY NAME | Bowen |
| SIGNATURE | BOWEN S A |
| AFFILIATIONS | University of South Carolina |
| ORCID | 0000-0001-7675-5002 |
| VERIFIED | Yes |
| TOTAL WORKS | 9 |
| TOTAL CITATIONS | 27 |
| WORKS AS AUTHOR | 9 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2002 |
| LATEST PUBLICATION YEAR | 2022 |
| H-INDEX | 3 |
Messenger Nationality, Media Skepticism, and Crisis Communication Effectiveness
This study examines the effect of messenger nationality on the credibility perception of YouTube sources in the theoretical context of situational crisis communication theory (SCCT). An online survey experiment with a quota U.S. voter sample (N = 354) showed that Russian nationality decreases source credibility perception in comparison to U.K. and control conditions, while the latter two showed no differences. Although skepticism in domestic medi…
Ethical listening to employees during a pandemic
Purpose The purpose of this study was to identify new challenges to organizational listening posed by a global pandemic and how organizations are overcoming those barriers. Design/methodology/approach The researchers conducted 30 in-depth interviews with US communication management professionals. Findings Communication management professionals value listening, but do not always make it the priority that it merits. They listed lack of desire of se…
Social media in disaster communication
The manuscript investigates how social media were used during a flood disaster managed by public affairs officers. We conducted high‐level “elite” interviews with the state's top emergency managers about their social media policies, practices, and use in both media relations and citizen communication. We explored the strategies and communication models implemented, challenges and barriers for effective adoption of these platforms, and ethical imp…
Finding strategic communication & diverse leadership in the ancient world
The reign of Queen Cleopatra VII of Egypt offers a rare historical glimpse into ancient communication activities and how communication was used by the world’s last pharaoh. This historical research reveals how Cleopatra used public relations and strategic communication activities to advance both her reign as a lone woman sovereign and the interests of the Egyptian empire. Cleopatra was perhaps the first woman sovereign in history to rule alone fo…
Transparency for Sponsored Content
As sponsored content is gaining ground globally, the boundaries between strategic communication, advertising and journalism are blurring. As sponsored content becomes more common, it raises novel ethical concerns that no industry alone can answer, such as How much disclosure is needed for transparency? Self-regulation via codes of ethics has been suggested as a remedy to meet the rising transparency expectations, and this article analysed 40 code…
Narratives of the Sars Epidemic and Ethical Implications for Public Health Crises
The SARS (Severe Acute Respiratory Syndrome) epidemic provides a good case for study of crisis communication and the narratives used to respond to the epidemic. Interspecies transmission of a virus led to crisis in many public health networks, countries, and organizations. During this epidemic, competing narratives emerged, and were at odds with one another resulting in confusion, misinformation, and contagion of an often fatal disease. The narra…
Issues management, systems, and rhetoric
Many corporations use legal rather than ethical standards for decision making in issues management. The Enron collapse provides a case example of why legal standards should never be used as a substitute for ethical principles. As we illustrate in this discussion of Enron, seeking loopholes in the law can lead to ethical violations that are ultimately more severe than legal infractions. We use systems theory and rhetorical rationales to discuss th…
The public relations philosophy of John W. Hill
This paper contends that John W. Hill, founding partner of Hill and Knowlton, based his philosophy of public relations on four signal elements of issues management: strategic business planning sensitive to the threats and opportunities of public policy; high standards of corporate responsibility; issues monitoring; and issues communication. His philosophy, now nearly one‐half century old, was enlightened in that it fares well against the standard…
Elite executives in issues management
The perspectives of elite (or top‐level) issues managers on ethics are explored in this paper. From these elites we can learn how issues were managed at their global organisations and how questions of ethics were addressed in issues management. The organisations in this study were chosen because of their superlative rankings in measures of ethics and reputation. Research questions explored ethical decision making and the predominant paradigm of e…
Social media in disaster communication
The manuscript investigates how social media were used during a flood disaster managed by public affairs officers. We conducted high‐level “elite” interviews with the state's top emergency managers about their social media policies, practices, and use in both media relations and citizen communication. We explored the strategies and communication models implemented, challenges and barriers for effective adoption of these platforms, and ethical imp…
Transparency for Sponsored Content
As sponsored content is gaining ground globally, the boundaries between strategic communication, advertising and journalism are blurring. As sponsored content becomes more common, it raises novel ethical concerns that no industry alone can answer, such as How much disclosure is needed for transparency? Self-regulation via codes of ethics has been suggested as a remedy to meet the rising transparency expectations, and this article analysed 40 code…
Issues management, systems, and rhetoric
Many corporations use legal rather than ethical standards for decision making in issues management. The Enron collapse provides a case example of why legal standards should never be used as a substitute for ethical principles. As we illustrate in this discussion of Enron, seeking loopholes in the law can lead to ethical violations that are ultimately more severe than legal infractions. We use systems theory and rhetorical rationales to discuss th…
Narratives of the Sars Epidemic and Ethical Implications for Public Health Crises
The SARS (Severe Acute Respiratory Syndrome) epidemic provides a good case for study of crisis communication and the narratives used to respond to the epidemic. Interspecies transmission of a virus led to crisis in many public health networks, countries, and organizations. During this epidemic, competing narratives emerged, and were at odds with one another resulting in confusion, misinformation, and contagion of an often fatal disease. The narra…
Elite executives in issues management
The perspectives of elite (or top‐level) issues managers on ethics are explored in this paper. From these elites we can learn how issues were managed at their global organisations and how questions of ethics were addressed in issues management. The organisations in this study were chosen because of their superlative rankings in measures of ethics and reputation. Research questions explored ethical decision making and the predominant paradigm of e…
Messenger Nationality, Media Skepticism, and Crisis Communication Effectiveness
This study examines the effect of messenger nationality on the credibility perception of YouTube sources in the theoretical context of situational crisis communication theory (SCCT). An online survey experiment with a quota U.S. voter sample (N = 354) showed that Russian nationality decreases source credibility perception in comparison to U.K. and control conditions, while the latter two showed no differences. Although skepticism in domestic medi…
The public relations philosophy of John W. Hill
This paper contends that John W. Hill, founding partner of Hill and Knowlton, based his philosophy of public relations on four signal elements of issues management: strategic business planning sensitive to the threats and opportunities of public policy; high standards of corporate responsibility; issues monitoring; and issues communication. His philosophy, now nearly one‐half century old, was enlightened in that it fares well against the standard…
The public relations philosophy of John W. Hill
This paper contends that John W. Hill, founding partner of Hill and Knowlton, based his philosophy of public relations on four signal elements of issues management: strategic business planning sensitive to the threats and opportunities of public policy; high standards of corporate responsibility; issues monitoring; and issues communication. His philosophy, now nearly one‐half century old, was enlightened in that it fares well against the standard…
Elite executives in issues management
The perspectives of elite (or top‐level) issues managers on ethics are explored in this paper. From these elites we can learn how issues were managed at their global organisations and how questions of ethics were addressed in issues management. The organisations in this study were chosen because of their superlative rankings in measures of ethics and reputation. Research questions explored ethical decision making and the predominant paradigm of e…
Issues management, systems, and rhetoric
Many corporations use legal rather than ethical standards for decision making in issues management. The Enron collapse provides a case example of why legal standards should never be used as a substitute for ethical principles. As we illustrate in this discussion of Enron, seeking loopholes in the law can lead to ethical violations that are ultimately more severe than legal infractions. We use systems theory and rhetorical rationales to discuss th…
Narratives of the Sars Epidemic and Ethical Implications for Public Health Crises
The SARS (Severe Acute Respiratory Syndrome) epidemic provides a good case for study of crisis communication and the narratives used to respond to the epidemic. Interspecies transmission of a virus led to crisis in many public health networks, countries, and organizations. During this epidemic, competing narratives emerged, and were at odds with one another resulting in confusion, misinformation, and contagion of an often fatal disease. The narra…
Finding strategic communication & diverse leadership in the ancient world
The reign of Queen Cleopatra VII of Egypt offers a rare historical glimpse into ancient communication activities and how communication was used by the world’s last pharaoh. This historical research reveals how Cleopatra used public relations and strategic communication activities to advance both her reign as a lone woman sovereign and the interests of the Egyptian empire. Cleopatra was perhaps the first woman sovereign in history to rule alone fo…
Transparency for Sponsored Content
As sponsored content is gaining ground globally, the boundaries between strategic communication, advertising and journalism are blurring. As sponsored content becomes more common, it raises novel ethical concerns that no industry alone can answer, such as How much disclosure is needed for transparency? Self-regulation via codes of ethics has been suggested as a remedy to meet the rising transparency expectations, and this article analysed 40 code…
Social media in disaster communication
The manuscript investigates how social media were used during a flood disaster managed by public affairs officers. We conducted high‐level “elite” interviews with the state's top emergency managers about their social media policies, practices, and use in both media relations and citizen communication. We explored the strategies and communication models implemented, challenges and barriers for effective adoption of these platforms, and ethical imp…
Ethical listening to employees during a pandemic
Purpose The purpose of this study was to identify new challenges to organizational listening posed by a global pandemic and how organizations are overcoming those barriers. Design/methodology/approach The researchers conducted 30 in-depth interviews with US communication management professionals. Findings Communication management professionals value listening, but do not always make it the priority that it merits. They listed lack of desire of se…
Messenger Nationality, Media Skepticism, and Crisis Communication Effectiveness
This study examines the effect of messenger nationality on the credibility perception of YouTube sources in the theoretical context of situational crisis communication theory (SCCT). An online survey experiment with a quota U.S. voter sample (N = 354) showed that Russian nationality decreases source credibility perception in comparison to U.K. and control conditions, while the latter two showed no differences. Although skepticism in domestic medi…
Political science (9 works) · Public Relations and Crisis Communication (7 works) · Sociology (7 works) · Law (6 works) · Public relations (6 works) · Law (5 works) · Business (3 works) · Ethics in Business and Education (3 works) · Psychology (3 works) · Advertising (2 works)