Anthony Stefano Saenz Colana
Biographic Data
| ID | 6960875 |
|---|---|
| NAME | Anthony Stefano Saenz Colana |
| GIVEN NAMES | Anthony Stefano Saenz |
| FAMILY NAME | Colana |
| SIGNATURE | COLANA A S S |
| AFFILIATIONS | Universidad Nacional de San Agustin de Arequipa |
| ORCID | 0009-0002-0182-7846 |
| VERIFIED | Yes |
| TOTAL WORKS | 3 |
| TOTAL CITATIONS | 0 |
| WORKS AS AUTHOR | 3 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2026 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 0 |
Normalization of corruption and evaluation of public services
Introduction Conventional governance theory predicts that corruption deteriorates service quality and reduces citizen satisfaction; however, emerging evidence documents a counterintuitive pattern in which bribery exposure is associated with higher evaluations. This study examines this paradox in Peru, testing whether three adaptive mechanisms (expectation adjustment, cultural normalization, and pragmatic access) explain the bribery-satisfaction r…
Digital campaigns in social networks
This study aimed to analyze how digital campaigns on social media influence young people’s electoral decisions, integrating qualitative and quantitative evidence. A mixed design was applied with 200 interviews processed using Atlas.ti and 400 surveys modeled with partial least squares structural equation model in SmartPLS 4, ensuring reliability and validity (composite reliability ≥ 0.839; average variance extracted ≥ 0.640). The qualitative find…
Digital public service quality and results-oriented governance in Peru
Introduction Democratic governance in Latin America has faced a sustained crisis of institutional legitimacy, and public services have often been perceived as daily sources of frustration rather than clear expressions of the state’s responsiveness. Digital public services have become a primary interface between citizens and the state, shaping perceptions of effectiveness, transparency, and responsiveness. This study examined the relationship betw…
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Normalization of corruption and evaluation of public services
Introduction Conventional governance theory predicts that corruption deteriorates service quality and reduces citizen satisfaction; however, emerging evidence documents a counterintuitive pattern in which bribery exposure is associated with higher evaluations. This study examines this paradox in Peru, testing whether three adaptive mechanisms (expectation adjustment, cultural normalization, and pragmatic access) explain the bribery-satisfaction r…
Digital campaigns in social networks
This study aimed to analyze how digital campaigns on social media influence young people’s electoral decisions, integrating qualitative and quantitative evidence. A mixed design was applied with 200 interviews processed using Atlas.ti and 400 surveys modeled with partial least squares structural equation model in SmartPLS 4, ensuring reliability and validity (composite reliability ≥ 0.839; average variance extracted ≥ 0.640). The qualitative find…
Digital public service quality and results-oriented governance in Peru
Introduction Democratic governance in Latin America has faced a sustained crisis of institutional legitimacy, and public services have often been perceived as daily sources of frustration rather than clear expressions of the state’s responsiveness. Digital public services have become a primary interface between citizens and the state, shaping perceptions of effectiveness, transparency, and responsiveness. This study examined the relationship betw…
Corporate governance (2 works) · Public service (2 works) · Survey data collection (2 works) · Accountability (1 work) · Corruption and Economic Development (1 work) · Counterintuitive (1 work) · COVID-19 Digital Contact Tracing (1 work) · Culture, Economy, and Development Studies (1 work) · E-governance (1 work) · E-Government and Public Services (1 work)