Dessy Harisanty
Biographic Data
| ID | 7250667 |
|---|---|
| NAME | Dessy Harisanty |
| GIVEN NAMES | Dessy |
| FAMILY NAME | Harisanty |
| SIGNATURE | HARISANTY D |
| AFFILIATIONS | Airlangga University |
| ORCID | 0000-0002-8414-0128 |
| VERIFIED | Yes |
| TOTAL WORKS | 5 |
| TOTAL CITATIONS | 0 |
| WORKS AS AUTHOR | 5 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2022 |
| LATEST PUBLICATION YEAR | 2025 |
| H-INDEX | 0 |
Loyalty of Public Library Users in Indonesia Using the Net Promoter Score (NPS) Metrics
Public libraries, as a source of public information, continue to provide services by developing innovative solutions, such as drive-through facilities for borrowing and returning printed books. This paper aims to measure the effect of drive-through service user loyalty in public libraries using the Net Promoter Score (NPS). Questionnaires were distributed to users who utilized the drive-through facilities at Public Libraries in Indonesia, and 100…
The position’s of libraries on social media
Libraries as public spaces cannot be separated from the subjective assessments of the public as users which are represented in the form of discourse on social media. This research aims to dismantle this discourse. The method used is qualitative. Data collection is carried out by crawling data on social media via the Brand24 application. Based on the data collection process from Twitter, blogs, news, and the web 18,461 texts were obtained in the f…
Librarian as Motivator in Virtual Information Literacy Instruction
This study aims to explore librarians’ motivating styles in virtual information literacy instruction sessions based on participating students’ perception. The research method use a quantitative approach, involving a survey method was applied for this study. The survey was conducted involving a sample of 250 students who had attended the virtual information literacy sessions at the selected library. The questionnaire was distributed electronically…
Library Transformation in the Digital Age
Background and objectives: Library has entered a new phase in midst of a society currently in the digital native era. However, instead of being prepared for the transformation, the library is faced with a never-ending dilemma. Therefore, it’s important to know the extent to which the public requires this transformation. This can be seen through the discourses that appear on social media. Methods: The method used is Teun A. van Dijk's Critical Dis…
Social media and the role of libraries during the Covid-19 pandemic
The COVID-19 pandemic has had a huge impact on a person’s life, both physically and mentally. With the amount of information available, people can use this information to overcome the anxiety they face. This study aims to identify the information behavior of COVID-19 survivors and the role of libraries in social media as information institutions during the COVID-19 pandemic. The research method used is quantitative descriptive. Data collection wa…
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Social media and the role of libraries during the Covid-19 pandemic
The COVID-19 pandemic has had a huge impact on a person’s life, both physically and mentally. With the amount of information available, people can use this information to overcome the anxiety they face. This study aims to identify the information behavior of COVID-19 survivors and the role of libraries in social media as information institutions during the COVID-19 pandemic. The research method used is quantitative descriptive. Data collection wa…
Library Transformation in the Digital Age
Background and objectives: Library has entered a new phase in midst of a society currently in the digital native era. However, instead of being prepared for the transformation, the library is faced with a never-ending dilemma. Therefore, it’s important to know the extent to which the public requires this transformation. This can be seen through the discourses that appear on social media. Methods: The method used is Teun A. van Dijk's Critical Dis…
The position’s of libraries on social media
Libraries as public spaces cannot be separated from the subjective assessments of the public as users which are represented in the form of discourse on social media. This research aims to dismantle this discourse. The method used is qualitative. Data collection is carried out by crawling data on social media via the Brand24 application. Based on the data collection process from Twitter, blogs, news, and the web 18,461 texts were obtained in the f…
Librarian as Motivator in Virtual Information Literacy Instruction
This study aims to explore librarians’ motivating styles in virtual information literacy instruction sessions based on participating students’ perception. The research method use a quantitative approach, involving a survey method was applied for this study. The survey was conducted involving a sample of 250 students who had attended the virtual information literacy sessions at the selected library. The questionnaire was distributed electronically…
Loyalty of Public Library Users in Indonesia Using the Net Promoter Score (NPS) Metrics
Public libraries, as a source of public information, continue to provide services by developing innovative solutions, such as drive-through facilities for borrowing and returning printed books. This paper aims to measure the effect of drive-through service user loyalty in public libraries using the Net Promoter Score (NPS). Questionnaires were distributed to users who utilized the drive-through facilities at Public Libraries in Indonesia, and 100…
Computer Science (4 works) · Sociology (4 works) · World Wide Web (4 works) · Psychology (3 works) · Social media (3 works) · Business (2 works) · Data collection (2 works) · Educational Methods and Impacts (2 works) · Islamic Finance and Communication (2 works) · Media studies (2 works)