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Social media and the role of libraries during the Covid-19 pandemic

Bibliographic Data

ID19558126
AuthorsDessy Harisanty (0000-0002-8414-0128, Airlangga University), Rahma Sugihartati (0000-0003-3137-8607, Airlangga University), Koko Srimulyo (Airlangga University)
Year2022
Volume35
Issue3
Pages351-363
Publication date2022-08-22
Open AccessYes
TypeARTICLE
VenueMasyarakat Kebudayaan dan Politik (JOURNAL)
Journal identifiersISSN: 2086-7050 • E-ISSN: 2528-6013
PublisherUniversitas Airlangga (PUBLISHER)
DOI10.20473/mkp.v35i32022.351-363
OpenAlexW4293211362
LanguageEN
Citations received1
References cited28

The COVID-19 pandemic has had a huge impact on a person’s life, both physically and mentally. With the amount of information available, people can use this information to overcome the anxiety they face. This study aims to identify the information behavior of COVID-19 survivors and the role of libraries in social media as information institutions during the COVID-19 pandemic. The research method used is quantitative descriptive. Data collection was carried out through a survey using Google Forms. The number of data collected was 148 respondents. The location was East Java, including Surabaya, Sidoarjo, Tuban, Bangkalan, Magetan, Blitar, Situbondo, Jombang, Gresik, Kediri, Ponorogo, Lamongan, Madiun, Ngawi, Banyuwangi, and Tulungagung. The results show that most people fulfill their information needs regarding the treatment of COVID and its development (48.6%), as well as a healthy lifestyle (15.5%) through social media. In accessing information, a small number of respondents experienced obstacles such as the amount of hoax information (6.1%), the available information was considered incomplete (5.4%), limited internet quota (4.1%), and problematic network signal (4.1%). Based on these results, we need the role of libraries that are able to provide information to meet the information needs of users

Business · Data collection · Internet privacy · Pandemic · Social media · Social science · Sociology · The Internet · World Wide Web · Computer Science · COVID-19 Prevention and Impact · Educational Methods and Impacts · Educational Methods and Media Use · Medicine · Psychology

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Citations per year0.5
Citation span2024 - 2024 (1)
Highly citedNo

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