Enrique Bonsón
Biographic Data
| ID | 882146 |
|---|---|
| NAME | Enrique Bonsón |
| GIVEN NAMES | Enrique |
| FAMILY NAME | Bonsón |
| SIGNATURE | BONSÓN E |
| AFFILIATIONS | Universidad de Huelva |
| VERIFIED | No |
| TOTAL WORKS | 6 |
| TOTAL CITATIONS | 130 |
| AUTHOR COUNT | 6 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2012 |
| LATEST PUBLICATION YEAR | 2021 |
| H-INDEX | 3 |
Citizen reactions to municipalities’ Instagram communication
In this paper, we explore how local governments are using Instagram as a communication tool to engage with their citizens, using data from the municipalities of Andalusia (Spain). We seek to identify the determinants of local government use of Instagram, the determinants of activity in this channel and the determinants of citizen reactions in order to understand the influence of media types (picture, video or album) used in municipality posts, an…
Análisis del uso de Facebook a nivel municipal. Una aplicación a municipios españoles
The use of social networks and other Web 2.0 tools has gained great importance in the public sector since it enables a new form of communication between the administration and the citizens. Appropriate metrics and methodologies are needed to determine its impact. This work illustrates the application of different metrics of Facebook use at the municipal level, both by city councils and citizens, taking a sample of Spanish councils and public data…
Facebook Practices in Western European Municipalities
The objective of this article is to provide an initial assessment of Facebook use by Western European municipalities considering two aspects: citizens’ engagement and municipalities’ activity. Data on 75 local governments in 15 countries were collected and tested for both government use and citizens’ engagement. Findings show that the use of Facebook by Western European local governments has become commonplace. The audiences of the official Faceb…
Testing the inter-relations of factors that may support continued use intention
Information systems (IS) may not improve organizational and/or companies' performance if they are not used by stakeholders. Understanding why people continue or discontinue use of IS is crucial in increasing users' acceptance. This article aims to analyze what is needed to perpetuate use of Facebook as a social media channel. Factors such as confirmation, perceived usefulness, social influence, satisfaction and attitude were tested for their impa…
A set of metrics to assess stakeholder engagement and social legitimacy on a corporate Facebook page
Purpose – This study aims to propose a set of metrics in order to assess reactivity, dialogic communication and stakeholder engagement (popularity, commitment and virality): stakeholders' mood and social legitimacy on corporate Facebook pages. These metrics can offer a better understanding and measurability of this social media/social network/online communication management tool. Design/methodology/approach – Three theories (dialogic, stakeholder…
Local e-government 2.0
Local e-government 2.0
Facebook Practices in Western European Municipalities
The objective of this article is to provide an initial assessment of Facebook use by Western European municipalities considering two aspects: citizens’ engagement and municipalities’ activity. Data on 75 local governments in 15 countries were collected and tested for both government use and citizens’ engagement. Findings show that the use of Facebook by Western European local governments has become commonplace. The audiences of the official Faceb…
Citizen reactions to municipalities’ Instagram communication
In this paper, we explore how local governments are using Instagram as a communication tool to engage with their citizens, using data from the municipalities of Andalusia (Spain). We seek to identify the determinants of local government use of Instagram, the determinants of activity in this channel and the determinants of citizen reactions in order to understand the influence of media types (picture, video or album) used in municipality posts, an…
Testing the inter-relations of factors that may support continued use intention
Information systems (IS) may not improve organizational and/or companies' performance if they are not used by stakeholders. Understanding why people continue or discontinue use of IS is crucial in increasing users' acceptance. This article aims to analyze what is needed to perpetuate use of Facebook as a social media channel. Factors such as confirmation, perceived usefulness, social influence, satisfaction and attitude were tested for their impa…
Local e-government 2.0
A set of metrics to assess stakeholder engagement and social legitimacy on a corporate Facebook page
Purpose – This study aims to propose a set of metrics in order to assess reactivity, dialogic communication and stakeholder engagement (popularity, commitment and virality): stakeholders' mood and social legitimacy on corporate Facebook pages. These metrics can offer a better understanding and measurability of this social media/social network/online communication management tool. Design/methodology/approach – Three theories (dialogic, stakeholder…
Testing the inter-relations of factors that may support continued use intention
Information systems (IS) may not improve organizational and/or companies' performance if they are not used by stakeholders. Understanding why people continue or discontinue use of IS is crucial in increasing users' acceptance. This article aims to analyze what is needed to perpetuate use of Facebook as a social media channel. Factors such as confirmation, perceived usefulness, social influence, satisfaction and attitude were tested for their impa…
Facebook Practices in Western European Municipalities
The objective of this article is to provide an initial assessment of Facebook use by Western European municipalities considering two aspects: citizens’ engagement and municipalities’ activity. Data on 75 local governments in 15 countries were collected and tested for both government use and citizens’ engagement. Findings show that the use of Facebook by Western European local governments has become commonplace. The audiences of the official Faceb…
Análisis del uso de Facebook a nivel municipal. Una aplicación a municipios españoles
The use of social networks and other Web 2.0 tools has gained great importance in the public sector since it enables a new form of communication between the administration and the citizens. Appropriate metrics and methodologies are needed to determine its impact. This work illustrates the application of different metrics of Facebook use at the municipal level, both by city councils and citizens, taking a sample of Spanish councils and public data…
Citizen reactions to municipalities’ Instagram communication
In this paper, we explore how local governments are using Instagram as a communication tool to engage with their citizens, using data from the municipalities of Andalusia (Spain). We seek to identify the determinants of local government use of Instagram, the determinants of activity in this channel and the determinants of citizen reactions in order to understand the influence of media types (picture, video or album) used in municipality posts, an…
Business (5 works) · Political science (5 works) · Public relations (5 works) · Social media (5 works) · Social Media and Politics (5 works) · E-Government and Public Services (4 works) · Computer Science (3 works) · Local government (3 works) · Public Administration (3 works) · Public Administration (3 works)