Testing the inter-relations of factors that may support continued use intention
The case of Facebook
Bibliographic Data
| ID | 3068919 |
|---|---|
| Authors | Enrique Bonsón (Universidad de Huelva), Enrique Bonsón Ponte (0000-0002-1502-6073, Universidad de Huelva), Tomás Escobar (Universidad de Huelva), Tomás Escobar Rodríguez (0000-0002-2632-4252, Universidad de Huelva), Melinda Ratkai (0000-0002-3916-8519, Universidad de Huelva) |
| Year | 2014 |
| Volume | 53 |
| Issue | 3 |
| Pages | 293-310 |
| Publication date | 2014-09-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Social Science Information (JOURNAL) |
| Journal identifiers | ISSN: 0539-0184 • E-ISSN: 1461-7412 |
| Publisher | SAGE Publications Inc (PUBLISHER) |
| DOI | 10.1177/0539018414525874 |
| OpenAlex | W2070668187 |
| Language | EN |
| Citations received | 3 |
| References cited | 67 |
Information systems (IS) may not improve organizational and/or companies' performance if they are not used by stakeholders. Understanding why people continue or discontinue use of IS is crucial in increasing users' acceptance. This article aims to analyze what is needed to perpetuate use of Facebook as a social media channel. Factors such as confirmation, perceived usefulness, social influence, satisfaction and attitude were tested for their impact on continued use intention in relation to Facebook. The inter-relations between the aforementioned constructs are tested with empirical data collected from 732 European university students. We found that social influence essentially had no effect within the model, so it seems that intention to continue using Facebook is affected mainly by stakeholders'/users' attitude toward using this platform. Although we based the research on the IS Continuance Model, this article has extended its dimensions by incorporating (1) social influence and (2) attitude, offering the first investigation of continued use intention in relation to Facebook by testing the inter-relations between the aforementioned factors
Continuance · Empirical research · Social media · Technology Acceptance Model · Usability · World Wide Web · Computer Science · Digital Marketing and Social Media · Knowledge Management and Sharing · Psychology · Social Psychology · Technology Adoption and User Behaviour
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| Unique citing works | 3 |
|---|---|
| Citations per year | 0,25 |
| Citation span | 2014 - 2025 (12) |
| Citation velocity | recent |
| Highly cited | No |
| Citation types | Neutral: 3 |