Ellen Garbarino
Biographic Data
| ID | 88465 |
|---|---|
| NAME | Ellen Garbarino |
| GIVEN NAMES | Ellen |
| FAMILY NAME | Garbarino |
| SIGNATURE | GARBARINO E |
| AFFILIATIONS | Professor of Marketing, University of Sydney Business School, Sydney, Australia. |
| ORCID | 0000-0002-8878-3921 |
| VERIFIED | Yes |
| TOTAL WORKS | 5 |
| TOTAL CITATIONS | 37 |
| AUTHOR COUNT | 5 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 1997 |
| LATEST PUBLICATION YEAR | 2017 |
| H-INDEX | 3 |
Political Ideology and Consumer Research beyond Complaining Behavior: A Response to the Commentaries
Two commentaries on our article offer interesting and useful paths for pushing forward the research stream we have developed. Jost, Langer, and Singh suggest delving more deeply into underlying psychological motives while extending our finding to consumer boycotting behavior, and Crockett and Pendarvis suggest broadening the scope to consider the sociocultural context in which complaining occurs. We discuss these two complementary approaches. Bui…
Blue and Red Voices: Effects of Political Ideology on Consumers' Complaining and Disputing Behavior
Political ideology plays a pivotal role in shaping individuals' attitudes, opinions, and behaviors. However, apart from a handful of studies, little is known about how consumers' political ideology affects their marketplace behavior. The authors used three large consumer complaint databases from the Consumer Financial Protection Bureau, National Highway Traffic Safety Administration, and Federal Communications Commission in conjunction with a cou…
The Market for Blood
Donating blood, "the gift of life," is among the noblest activities and it is performed worldwide nearly 100 million times annually. The economic perspective presented here shows how the gift of life, albeit noble and often motivated by altruism, is heavily influenced by standard economic forces including supply and demand, economies of scale, and moral hazard. These forces, shaped by technological advances, have driven the evolution of blood don…
The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships
Several theories of relationship marketing propose that customers vary in their relationships with a firm on a continuum from transactional to highly relational bonds. Few empirical studies have segmented the customer base of an organization into low and high relational groups to assess how evaluations vary for these groups. Using structural equation analysis, the authors analyze the relationships of satisfaction, trust, and commitment to compone…
Cognitive Effort, Affect, and Choice
This article examines cognitive effort and its influence on choice outcomes through process-induced negative affect. We propose that an alternative that requires more cognitive effort to evaluate leads the decision maker to generate more negative affect and to choose that alternative less frequently than an alternative that is less effortful to evaluate. Two studies demonstrate that when different levels of effort are expended processing equivale…
Cognitive Effort, Affect, and Choice
This article examines cognitive effort and its influence on choice outcomes through process-induced negative affect. We propose that an alternative that requires more cognitive effort to evaluate leads the decision maker to generate more negative affect and to choose that alternative less frequently than an alternative that is less effortful to evaluate. Two studies demonstrate that when different levels of effort are expended processing equivale…
Blue and Red Voices: Effects of Political Ideology on Consumers' Complaining and Disputing Behavior
Political ideology plays a pivotal role in shaping individuals' attitudes, opinions, and behaviors. However, apart from a handful of studies, little is known about how consumers' political ideology affects their marketplace behavior. The authors used three large consumer complaint databases from the Consumer Financial Protection Bureau, National Highway Traffic Safety Administration, and Federal Communications Commission in conjunction with a cou…
Political Ideology and Consumer Research beyond Complaining Behavior: A Response to the Commentaries
Two commentaries on our article offer interesting and useful paths for pushing forward the research stream we have developed. Jost, Langer, and Singh suggest delving more deeply into underlying psychological motives while extending our finding to consumer boycotting behavior, and Crockett and Pendarvis suggest broadening the scope to consider the sociocultural context in which complaining occurs. We discuss these two complementary approaches. Bui…
The Market for Blood
Donating blood, "the gift of life," is among the noblest activities and it is performed worldwide nearly 100 million times annually. The economic perspective presented here shows how the gift of life, albeit noble and often motivated by altruism, is heavily influenced by standard economic forces including supply and demand, economies of scale, and moral hazard. These forces, shaped by technological advances, have driven the evolution of blood don…
Cognitive Effort, Affect, and Choice
This article examines cognitive effort and its influence on choice outcomes through process-induced negative affect. We propose that an alternative that requires more cognitive effort to evaluate leads the decision maker to generate more negative affect and to choose that alternative less frequently than an alternative that is less effortful to evaluate. Two studies demonstrate that when different levels of effort are expended processing equivale…
The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships
Several theories of relationship marketing propose that customers vary in their relationships with a firm on a continuum from transactional to highly relational bonds. Few empirical studies have segmented the customer base of an organization into low and high relational groups to assess how evaluations vary for these groups. Using structural equation analysis, the authors analyze the relationships of satisfaction, trust, and commitment to compone…
The Market for Blood
Donating blood, "the gift of life," is among the noblest activities and it is performed worldwide nearly 100 million times annually. The economic perspective presented here shows how the gift of life, albeit noble and often motivated by altruism, is heavily influenced by standard economic forces including supply and demand, economies of scale, and moral hazard. These forces, shaped by technological advances, have driven the evolution of blood don…
Political Ideology and Consumer Research beyond Complaining Behavior: A Response to the Commentaries
Two commentaries on our article offer interesting and useful paths for pushing forward the research stream we have developed. Jost, Langer, and Singh suggest delving more deeply into underlying psychological motives while extending our finding to consumer boycotting behavior, and Crockett and Pendarvis suggest broadening the scope to consider the sociocultural context in which complaining occurs. We discuss these two complementary approaches. Bui…
Blue and Red Voices: Effects of Political Ideology on Consumers' Complaining and Disputing Behavior
Political ideology plays a pivotal role in shaping individuals' attitudes, opinions, and behaviors. However, apart from a handful of studies, little is known about how consumers' political ideology affects their marketplace behavior. The authors used three large consumer complaint databases from the Consumer Financial Protection Bureau, National Highway Traffic Safety Administration, and Federal Communications Commission in conjunction with a cou…
Psychology (4 works) · Social Psychology (4 works) · Business (3 works) · Computer Science (3 works) · Consumer Behavior in Brand Consumption and Identification (2 works) · Economics (2 works) · Ideology (2 works) · Law (2 works) · Marketing (2 works) · Political science (2 works)