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Chetna Sharma Rajput

Biographic Data

ID8971644
NAMEChetna Sharma Rajput
GIVEN NAMESChetna Sharma
FAMILY NAMERajput
SIGNATURERAJPUT C S
AFFILIATIONSNational Institute of Technology Raipur
ORCID0009-0002-2437-8238
VERIFIEDYes
TOTAL WORKS6
TOTAL CITATIONS0
WORKS AS AUTHOR6
WORKS AS EDITOR0
FIRST PUBLICATION YEAR2024
LATEST PUBLICATION YEAR2026
H-INDEX0
  • Career aspirations of tribal secondary school students in Central India explored using demographic analysis and Holland Riasec theory

    Open Access•Abhishek Kumar Indwar, Chetna Sharma Rajput•ARTICLE•Discover Education•2026

    This study examined vocational interests of 165 tribal secondary school students in Chhattisgarh, India, using Holland’s RIASEC model. A cross-sectional design with multi-stage cluster random sampling was employed, and a structured questionnaire assessed career preferences across six domains: Realistic, Investigative, Artistic, Social, Enterprising, and Conventional. Results indicated significant differences by gender and family type. Females fav…

  • Service quality benchmarking framework for higher education institutions

    Open Access•Pawan Kataria, Chetna Sharma Rajput•ARTICLE•Industry and Higher Education•2026

    Indian Higher Education Institutions must respond to NEP 2020 reforms and Industry 5.0 by producing employable graduates and fostering innovation-focused partnerships. However, service quality is measured using fragmented, input-based traditional indicators. This study develops and validates a governance-oriented benchmarking framework that translates national policy priorities into outcome-based service quality metrics for academia–industry coll…

  • Transformative reforms for enhanced service quality in Indian higher education

    Open Access•Pawan Kataria, Chetna Sharma Rajput•ARTICLE•Industry and Higher Education•2026

    This study addresses the critical gaps in integrating global Sustainable Development Goal 4 (SDG-4) with India’s National Education Policy 2020 (NEP-2020) to enhance service quality in higher education, using Chhattisgarh State as a strategic case study representative of India’s socio-economic diversity. Employing a mixed-methods sequential explanatory design, 500 stakeholders were surveyed, and 30 semi-structured interviews were conducted across…

  • An empirical analysis on the impact of NEP 2020 on service quality of higher education in India

    Pawan Kataria, Chetna Sharma Rajput•ARTICLE•Higher Education Research &…•2026

    The National Education Policy (NEP) 2020 represents a comprehensive restructuring of India's higher education system, yet systematic investigation of its influence on institutional service quality remains limited. This research investigates NEP 2020s influence on service quality dimensions (reliability, assurance, tangibles, empathy, and responsiveness) highlighting significant disparities among stakeholder perceptions. Using quantitative methodo…

  • Forging futures

    Open Access•Devid Deshmukh, Chetna Sharma Rajput et al.•ARTICLE•Discover Global Society•2026

    Dhokra craftsmanship exemplifies a sophisticated entrepreneurial strategy incorporating a SWOT analysis to assess strengths, weaknesses, opportunities, and threats. This study assesses the effectiveness of the SWOT tool among entrepreneurs and offers strategic insights to enhance the Dhokra craft in Kondagaon district, Chhattisgarh, India. The findings recommend a nuanced understanding of artisans’ growth potential and challenges, enabling target…

  • Sustainability and livelihood of small-scale handicraft producers in India

    Open Access•Moshabbir Alam, Chetna Sharma Rajput et al.•ARTICLE•Social Sciences & Humanities Open•2024

    Dhokra art, a unique non-ferrous metal casting technique integral to the lost wax process, is not just an art form but a treasure that embodies India's rich cultural heritage. This small-scale handicraft sector holds immense economic, social and cultural potential despite the challenges. This study was conducted in a community dominated by Dhokra artisans in Kondagaon district, Bastar division of Chhattisgarh, India. The study was conducted throu…

No prominent works on this page.

  • Sustainability and livelihood of small-scale handicraft producers in India

    Open Access•Moshabbir Alam, Chetna Sharma Rajput et al.•ARTICLE•Social Sciences & Humanities Open•2024

    Dhokra art, a unique non-ferrous metal casting technique integral to the lost wax process, is not just an art form but a treasure that embodies India's rich cultural heritage. This small-scale handicraft sector holds immense economic, social and cultural potential despite the challenges. This study was conducted in a community dominated by Dhokra artisans in Kondagaon district, Bastar division of Chhattisgarh, India. The study was conducted throu…

  • Career aspirations of tribal secondary school students in Central India explored using demographic analysis and Holland Riasec theory

    Open Access•Abhishek Kumar Indwar, Chetna Sharma Rajput•ARTICLE•Discover Education•2026

    This study examined vocational interests of 165 tribal secondary school students in Chhattisgarh, India, using Holland’s RIASEC model. A cross-sectional design with multi-stage cluster random sampling was employed, and a structured questionnaire assessed career preferences across six domains: Realistic, Investigative, Artistic, Social, Enterprising, and Conventional. Results indicated significant differences by gender and family type. Females fav…

  • Service quality benchmarking framework for higher education institutions

    Open Access•Pawan Kataria, Chetna Sharma Rajput•ARTICLE•Industry and Higher Education•2026

    Indian Higher Education Institutions must respond to NEP 2020 reforms and Industry 5.0 by producing employable graduates and fostering innovation-focused partnerships. However, service quality is measured using fragmented, input-based traditional indicators. This study develops and validates a governance-oriented benchmarking framework that translates national policy priorities into outcome-based service quality metrics for academia–industry coll…

  • Transformative reforms for enhanced service quality in Indian higher education

    Open Access•Pawan Kataria, Chetna Sharma Rajput•ARTICLE•Industry and Higher Education•2026

    This study addresses the critical gaps in integrating global Sustainable Development Goal 4 (SDG-4) with India’s National Education Policy 2020 (NEP-2020) to enhance service quality in higher education, using Chhattisgarh State as a strategic case study representative of India’s socio-economic diversity. Employing a mixed-methods sequential explanatory design, 500 stakeholders were surveyed, and 30 semi-structured interviews were conducted across…

  • An empirical analysis on the impact of NEP 2020 on service quality of higher education in India

    Pawan Kataria, Chetna Sharma Rajput•ARTICLE•Higher Education Research &…•2026

    The National Education Policy (NEP) 2020 represents a comprehensive restructuring of India's higher education system, yet systematic investigation of its influence on institutional service quality remains limited. This research investigates NEP 2020s influence on service quality dimensions (reliability, assurance, tangibles, empathy, and responsiveness) highlighting significant disparities among stakeholder perceptions. Using quantitative methodo…

  • Forging futures

    Open Access•Devid Deshmukh, Chetna Sharma Rajput et al.•ARTICLE•Discover Global Society•2026

    Dhokra craftsmanship exemplifies a sophisticated entrepreneurial strategy incorporating a SWOT analysis to assess strengths, weaknesses, opportunities, and threats. This study assesses the effectiveness of the SWOT tool among entrepreneurs and offers strategic insights to enhance the Dhokra craft in Kondagaon district, Chhattisgarh, India. The findings recommend a nuanced understanding of artisans’ growth potential and challenges, enabling target…

Higher education (3 works) · Innovations and Analysis in Business and Education (3 works) · Employability (2 works) · Global Education Systems and Policies (2 works) · Higher Education and Employability (2 works) · Innovation and Socioeconomic Development (2 works) · Livelihood (2 works) · Service quality (2 works) · Stakeholder (2 works) · Sustainability (2 works)

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