Anat Rafaeli
Biographic Data
| ID | 898861 |
|---|---|
| NAME | Anat Rafaeli |
| GIVEN NAMES | Anat |
| FAMILY NAME | Rafaeli |
| SIGNATURE | RAFAELI A |
| AFFILIATIONS | Technion – Israel Institute of Technology |
| ORCID | 0000-0002-0300-5806 |
| VERIFIED | Yes |
| TOTAL WORKS | 9 |
| TOTAL CITATIONS | 40 |
| WORKS AS AUTHOR | 9 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 1983 |
| LATEST PUBLICATION YEAR | 2023 |
| H-INDEX | 3 |
Decision control and explanations in human-AI collaboration
When do service employees smile? Response‐dependent emotion regulation in emotional labor
We advance the theoretical and practical understanding of affect in service interactions by conceptualizing employees and customers as concurrent participants in the same interaction. We analyzed employees' emotional labor requirements, which comprise both the well‐recognized requirement to display positive affect (i.e., acting is response independent) and the less‐recognized requirement to attend to customers' affective displays (i.e., acting is…
Taking the bite out of culture
Research on the effect of cultural diversity on team performance remains inconclusive. We propose to resolve the competing predictions of the information/decision making versus the social categorization theories by integrating two task‐related theories, the situational strength theory and the circumplex model of group tasks. We propose that high task specificity enables similar interpretations and shared understanding among team members, which is…
The psychological structure of aggression across cultures
To date, the vast majority of the research on aggression has been conducted on Western samples. This research expands the culture‐bound understanding of aggression by examining universal and culture‐specific dimensions that underlie the psychological structure of aggression. Drawing on cultural logics of honor, dignity, and face, we examine the construal of aggression across Pakistan, Israel, Japan, and the United States. Multidimensional scaling…
Sense-making of employment
This paper suggests a process of sense-making of “employment“ and identifies employment ads to be useful agents in this process. It is suggested that individuals read ads in surveillance of the employment market in addition to reading them to search for employment vacancies. Employment ads are suggested to be a forum for organizational self-presentation that offers current information about the employment exchange as it is viewed by employers. Tw…
Discerning Organizational Boundaries Through Physical Artifacts
The boundaries that separate an organization from its environment are amorphous and difficult to identify since organizations are open systems, with constant interface with their environment (Katz and Kahn 1978). Yet, scholars and laypersons continue to view organizations as integrated entities. Schneider (1987) assumes that management defines the organizational boundary and claims that boundary management is essential for differentiation and int…
Individual emotion in work organizations
We are predisposed to thinking of emotions as our own, perhaps the most intimate parts of ourselves. Yet, more often than not, our emotions are inextricably bound up with other people and social worlds, with one of the most powerful of those being the organizational work context. The central premise of this article is that much of our social and emotional life is organizational. We begin with a view to the past, describing how, because of a focus…
Employee attitudes toward working with computers
This paper presents a theoretical analysis and empirical observations about the correlates of employees' attitudes toward working with computers. A measure of attitudes toward working with computers was developed and tested on a sample of 284 white collar employee from three manufacturing organizations. The expected structure of 'positive' attitudes and 'negative' attitudes (concerns) about working with computers was confirmed. Following a review…
Inferring personal qualities through handwriting analysis
Handwriting analysis has been of interest to many areas of psychology, as well as to the general public. While the popular interest in this topic has been growing over the years, scientific research is limited. This article is intended to familiarize the reader with the essential features and the present status of handwriting analysis. The procedure of analysing scripts is outlined, as are the different methods of integrating graphological infere…
The psychological structure of aggression across cultures
To date, the vast majority of the research on aggression has been conducted on Western samples. This research expands the culture‐bound understanding of aggression by examining universal and culture‐specific dimensions that underlie the psychological structure of aggression. Drawing on cultural logics of honor, dignity, and face, we examine the construal of aggression across Pakistan, Israel, Japan, and the United States. Multidimensional scaling…
Taking the bite out of culture
Research on the effect of cultural diversity on team performance remains inconclusive. We propose to resolve the competing predictions of the information/decision making versus the social categorization theories by integrating two task‐related theories, the situational strength theory and the circumplex model of group tasks. We propose that high task specificity enables similar interpretations and shared understanding among team members, which is…
Individual emotion in work organizations
We are predisposed to thinking of emotions as our own, perhaps the most intimate parts of ourselves. Yet, more often than not, our emotions are inextricably bound up with other people and social worlds, with one of the most powerful of those being the organizational work context. The central premise of this article is that much of our social and emotional life is organizational. We begin with a view to the past, describing how, because of a focus…
Sense-making of employment
This paper suggests a process of sense-making of “employment“ and identifies employment ads to be useful agents in this process. It is suggested that individuals read ads in surveillance of the employment market in addition to reading them to search for employment vacancies. Employment ads are suggested to be a forum for organizational self-presentation that offers current information about the employment exchange as it is viewed by employers. Tw…
When do service employees smile? Response‐dependent emotion regulation in emotional labor
We advance the theoretical and practical understanding of affect in service interactions by conceptualizing employees and customers as concurrent participants in the same interaction. We analyzed employees' emotional labor requirements, which comprise both the well‐recognized requirement to display positive affect (i.e., acting is response independent) and the less‐recognized requirement to attend to customers' affective displays (i.e., acting is…
Employee attitudes toward working with computers
This paper presents a theoretical analysis and empirical observations about the correlates of employees' attitudes toward working with computers. A measure of attitudes toward working with computers was developed and tested on a sample of 284 white collar employee from three manufacturing organizations. The expected structure of 'positive' attitudes and 'negative' attitudes (concerns) about working with computers was confirmed. Following a review…
Inferring personal qualities through handwriting analysis
Handwriting analysis has been of interest to many areas of psychology, as well as to the general public. While the popular interest in this topic has been growing over the years, scientific research is limited. This article is intended to familiarize the reader with the essential features and the present status of handwriting analysis. The procedure of analysing scripts is outlined, as are the different methods of integrating graphological infere…
Employee attitudes toward working with computers
This paper presents a theoretical analysis and empirical observations about the correlates of employees' attitudes toward working with computers. A measure of attitudes toward working with computers was developed and tested on a sample of 284 white collar employee from three manufacturing organizations. The expected structure of 'positive' attitudes and 'negative' attitudes (concerns) about working with computers was confirmed. Following a review…
Individual emotion in work organizations
We are predisposed to thinking of emotions as our own, perhaps the most intimate parts of ourselves. Yet, more often than not, our emotions are inextricably bound up with other people and social worlds, with one of the most powerful of those being the organizational work context. The central premise of this article is that much of our social and emotional life is organizational. We begin with a view to the past, describing how, because of a focus…
Discerning Organizational Boundaries Through Physical Artifacts
The boundaries that separate an organization from its environment are amorphous and difficult to identify since organizations are open systems, with constant interface with their environment (Katz and Kahn 1978). Yet, scholars and laypersons continue to view organizations as integrated entities. Schneider (1987) assumes that management defines the organizational boundary and claims that boundary management is essential for differentiation and int…
Sense-making of employment
This paper suggests a process of sense-making of “employment“ and identifies employment ads to be useful agents in this process. It is suggested that individuals read ads in surveillance of the employment market in addition to reading them to search for employment vacancies. Employment ads are suggested to be a forum for organizational self-presentation that offers current information about the employment exchange as it is viewed by employers. Tw…
Taking the bite out of culture
Research on the effect of cultural diversity on team performance remains inconclusive. We propose to resolve the competing predictions of the information/decision making versus the social categorization theories by integrating two task‐related theories, the situational strength theory and the circumplex model of group tasks. We propose that high task specificity enables similar interpretations and shared understanding among team members, which is…
The psychological structure of aggression across cultures
To date, the vast majority of the research on aggression has been conducted on Western samples. This research expands the culture‐bound understanding of aggression by examining universal and culture‐specific dimensions that underlie the psychological structure of aggression. Drawing on cultural logics of honor, dignity, and face, we examine the construal of aggression across Pakistan, Israel, Japan, and the United States. Multidimensional scaling…
When do service employees smile? Response‐dependent emotion regulation in emotional labor
We advance the theoretical and practical understanding of affect in service interactions by conceptualizing employees and customers as concurrent participants in the same interaction. We analyzed employees' emotional labor requirements, which comprise both the well‐recognized requirement to display positive affect (i.e., acting is response independent) and the less‐recognized requirement to attend to customers' affective displays (i.e., acting is…
Decision control and explanations in human-AI collaboration
Psychology (9 works) · Social Psychology (6 works) · Computer Science (5 works) · Social Psychology (4 works) · Artificial Intelligence (3 works) · Business (3 works) · Sociology (3 works) · Applied Psychology (2 works) · Cultural Differences and Values (2 works) · Emotional Labor in Professions (2 works)