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Jizhi Chen

Biographic Data

ID9949538
NAMEJizhi Chen
GIVEN NAMESJizhi
FAMILY NAMEChen
SIGNATURECHEN J
AFFILIATIONSShandong Jiaotong University
ORCID0000-0002-3349-9675
VERIFIEDYes
TOTAL WORKS2
TOTAL CITATIONS0
AUTHOR COUNT2
EDITOR COUNT0
FIRST PUBLICATION YEAR2026
LATEST PUBLICATION YEAR2026
H-INDEX0
  • Customers’ brand avoidance intention to exaggerated advertising in the digital age

    Open Access•Jizhi Chen, Yanan Wang et al.•ARTICLE•Frontiers in Communication•2026

    Expanding the consumption of organic agricultural products is one of the powerful measures to promote sustainable development. Current mainstream research focuses on the spillover effect of agricultural product advertising promotion, but the mechanism by which exaggerated advertising on consumers’ brand avoidance intentions still unclear. Therefore, taking organic agricultural as the research object, respondents were invited to participate in a q…

  • An Empirical Study of the Relationship Between Digital Transformation and Customer Satisfaction

    Open Access•Yanan Wang, Jizhi Chen et al.•ARTICLE•SAGE Open•2026

    This research explores the impact of digital transformation (DT) on the evolution of the relationship between enterprises and consumers at the consumer level. On the basis of expectation confirmation theory, 545 validated questionnaires were collected, and relevant hypotheses were tested with the assistance of Mplus 8.0 software and artificial neural networks (ANNs). This study revealed linear relationships among the following factors: DT affects…

No prominent works on this page.

  • Customers’ brand avoidance intention to exaggerated advertising in the digital age

    Open Access•Jizhi Chen, Yanan Wang et al.•ARTICLE•Frontiers in Communication•2026

    Expanding the consumption of organic agricultural products is one of the powerful measures to promote sustainable development. Current mainstream research focuses on the spillover effect of agricultural product advertising promotion, but the mechanism by which exaggerated advertising on consumers’ brand avoidance intentions still unclear. Therefore, taking organic agricultural as the research object, respondents were invited to participate in a q…

  • An Empirical Study of the Relationship Between Digital Transformation and Customer Satisfaction

    Open Access•Yanan Wang, Jizhi Chen et al.•ARTICLE•SAGE Open•2026

    This research explores the impact of digital transformation (DT) on the evolution of the relationship between enterprises and consumers at the consumer level. On the basis of expectation confirmation theory, 545 validated questionnaires were collected, and relevant hypotheses were tested with the assistance of Mplus 8.0 software and artificial neural networks (ANNs). This study revealed linear relationships among the following factors: DT affects…

Empirical research (2 works) · Brand awareness (1 works) · Brand equity (1 works) · Brand management (1 works) · Consumer Behavior in Brand Consumption and Identification (1 works) · Consumer behaviour (1 works) · Customer Relationship Management (1 works) · Customer satisfaction (1 works) · Customer Service Quality and Loyalty (1 works) · Digital Marketing and Social Media (1 works)

Ethnos_APP • Open Source Project • MIT License • Frontend v2.0.0 • Privacy and Cookies • API Documentation: api.ethnos.app/docs • API Source Code: GitHub • DOI: 10.5281/zenodo.17049435 • Frontend Source Code: GitHub • DOI: 10.5281/zenodo.17050053 • cruz.rio.br • Expectantes Misericordiae