Maria Lynn
Dados Biográficos
| ID | 113149 |
|---|---|
| NOME | Maria Lynn |
| PRENOMES | Maria |
| SOBRENOME | Lynn |
| ASSINATURA | LYNN M |
| AFILIAÇÕES | Cornell University |
| ORCID | 0000-0001-9234-1248 |
| VERIFICADO | Sim |
| TOTAL DE OBRAS | 26 |
| TOTAL DE CITAÇÕES | 121 |
| TOTAL COMO AUTOR | 26 |
| TOTAL COMO EDITOR | 0 |
| PRIMEIRO ANO DE PUBLICAÇÃO | 1985 |
| ANO MAIS RECENTE DE PUBLICAÇÃO | 2017 |
| ÍNDICE H | 7 |
Morality at Work
The current study draws from contemporary theories of morality to examine moral motives underlying service employees’ interactions with clientele. Specifically, we posit that employees who exhibit strong moral commitments to service equality (MCSE) are likely to make efforts to treat all clients equally—even when differential treatment is externally motivated by economic incentives or workplace frustrations. An analysis of self-report survey data…
Why are we more likely to tip some service occupations than others? Theory, evidence, and implications
Economic Motivations and Moral Controls Regulating Discrimination Against Black and Hispanic Diners
Racial discrimination in restaurant service is often depicted as an economically rational response to servers' concerns about perceived inadequate tipping by black and/or Hispanic customers. However, drawing from sociological and criminological theories that critique the limits of economic models of human behavior, we argue that discrimination against black and Hispanic diners may be inhibited by servers' moral concerns about discrimination. Furt…
Service gratuities and tipping
Consumer Racial Profiling in U.S. Restaurants
In this article we advance scholarship on consumer racial profiling ( CRP ), in general, and the practice as it occurs in restaurant establishments, in particular, by presenting findings from a survey of restaurant consumers that was designed to ascertain the degree to which discriminate service is evident in black and white customers' perceptions and evaluations of their servers' behaviors. We found no evidence of interracial differences in subj…
Black-White Earnings Gap among Restaurant Servers
There is a rich history of social science research centering on racial inequalities that continue to be observed across various markets (e.g., labor, housing, and credit markets) and social milieus. Existing research on racial discrimination in consumer markets is, however, relatively scarce and that which has been done has disproportionately focused on consumers as the victims of race-based mistreatment. As such, we know relatively little about …
Do consumers prefer round prices? Evidence from pay-what-you-want decisions and self-pumped gasoline purchases
The indirect effects of tipping policies on patronage intentions through perceived expensiveness, fairness, and quality
Who uses tips as a reward for service and when? An examination of potential moderators of the service–tipping relationship
Selling Science in the Age of Newton
Why tip? An empirical test of motivations for tipping car guards
Determinants and Consequences of Female Attractiveness and Sexiness
The relationship between tipping and service quality
Numerous studies have found that tip size is only weakly related to service quality. Bodvarsson and Gibson recently challenged this finding—criticizing previous research and reporting that consumers say they would tip substantially different amounts with different levels of service quality. This paper presents a critical response to Bodvarsson and Gibson’s article. Contrary to Bodvarsson and Gibson’s claims, the weakness of the tipping–service re…
The French Book
technology and culture Book Reviews 137 sub-Roman Gaul, including much that should be better known to military historians. Bert Hall Dr. Hall is with the University of Toronto’s Institute for History and Philosophy of Science and Technology, where he teaches, among other things, some medieval military history. The French Book: Religion, Absolutism, and Readership, 1585-1715. By Henri-Jean Martin, trans. Paul Saenger and Nadine Saenger. Balti mor…
Cross-National Gender Differences in Adolescents' Preferences for Free-Time Activities
According to a procedure developed by Sundberg and Tyler, adoles cents (904, 14 to 16 years of age) from Cyprus, India, the Nether lands, and the United States listed all the free-time activities they could think of, checking those they would consider for themselves. In each sample boys checked relatively more sports activities and more group activities as possible for themselves than did girls, although the result for sports in Cyprus was of bor…
Focus on the Environment
Each of these authentic ABC News video series are accompanied by student texts, providing students with practice in all four language skills. Through task-based exercises, integrated activities, and authentic readings, students learn English in real-world contexts.-- Plant and Animal Habitats-- Air, Land, and Water-- Energy, Resources, and Recycling-- Ideas and Applications
Guatemalan, Filipino, and U.S. Adolescents' Images of Women as Office Workers and Homemakers
Although adolescents of different countries often draw pictures of the ideal woman cooking or working in an office, the meaning of the images may vary cross-culturally. In the present study, 88 adolescents from the Philippines, the U.S.A., and Guatemala interpreted drawings by their same-nationality peers. Interpreters from all three countries described the woman working in an office as hardworking and the woman cooking as a mother cooking for he…
Consumer Tipping
Tipping differs from most economic transactions in that consumers who tip are paying a nonobligatory amount for a service that has already been received. Academic research on this unique yet pervasive consumer behavior has focused on the determinants of individuals' tipping decisions. Little attention has been directed at macrolevel issues such as cross-country differences in tipping practices and norms. This article addresses this deficiency by …
Scarcity effects on value
Commodity theory (Brock, 1968) deals with the psychological effects of scarcity. According to the theory, scarcity enhances the value (or desirability) of anything that can be possessed, is useful to its possessor, and is transferable from one person to another. This article introduces commodity theory to the marketing literature, reports a meta‐analysis of studies designed to test the theory, and discusses the marketing implications of the theor…
Scarcity effects on desirability
Criticisms of an evolutionary hypothesis about race differences
Race differences in sexual behavior
Egoistic and nonegoistic motives in social dilemmas
Many of the world 's problems (e.g., overpopulation, pollution, and the depletion of nonrenewable resources) may be characterized as social dilemmas.The solutions to social dilemmas, then, are very important.In this article, we argue: (a) that social psychologists have approached the problem of social dilemmas with an egoistic bias, (b) that this bias limits the number and types of solutions to dilemmas that psychologists investigate, (c) that eg…
Egoistic and nonegoistic motives in social dilemmas
Many of the world's problems (e.g., overpopulation, pollution, and the depletion of nonrenewable resources) may be characterized as social dilemmas. The solutions to social dilemmas, then, are very important. In this article, we argue: (a) that social psychologists have approached the problem of social dilemmas with an egoistic bias, (b) that this bias limits the number and types of solutions to dilemmas that psychologists investigate, (c) that e…
Effects of pictures on the organization and recall of social information
The role of visual stimuli in the organization and recall of social information was investigated in a study that presented photographs of stimulus persons along with verbal trait descriptors. Paired with four trait descriptors of each stimulus person, subjects saw either no picture, one trait-unrelated picture, four trait-unrelated pictures, or four trait-related pictures. These conditions permitted a test of several competing explanations for th…
Personal Advertisements
Personal advertisements are a growing means of meeting other people and establishing relationships. The variety of these advertisements makes them an excellent source of data for social science research, but this interesting resource is presently underutilized. This article attempts to persuade more social scientists to use personal ads as a source of research data and it discusses the positive features of this data source and outlines various re…
Consumer Tipping
Tipping differs from most economic transactions in that consumers who tip are paying a nonobligatory amount for a service that has already been received. Academic research on this unique yet pervasive consumer behavior has focused on the determinants of individuals' tipping decisions. Little attention has been directed at macrolevel issues such as cross-country differences in tipping practices and norms. This article addresses this deficiency by …
Consumer Racial Profiling in U.S. Restaurants
In this article we advance scholarship on consumer racial profiling ( CRP ), in general, and the practice as it occurs in restaurant establishments, in particular, by presenting findings from a survey of restaurant consumers that was designed to ascertain the degree to which discriminate service is evident in black and white customers' perceptions and evaluations of their servers' behaviors. We found no evidence of interracial differences in subj…
Determinants and Consequences of Female Attractiveness and Sexiness
Do consumers prefer round prices? Evidence from pay-what-you-want decisions and self-pumped gasoline purchases
Why tip? An empirical test of motivations for tipping car guards
Service gratuities and tipping
Who uses tips as a reward for service and when? An examination of potential moderators of the service–tipping relationship
Race differences in sexual behavior
Black-White Earnings Gap among Restaurant Servers
There is a rich history of social science research centering on racial inequalities that continue to be observed across various markets (e.g., labor, housing, and credit markets) and social milieus. Existing research on racial discrimination in consumer markets is, however, relatively scarce and that which has been done has disproportionately focused on consumers as the victims of race-based mistreatment. As such, we know relatively little about …
Scarcity effects on desirability
Cross-National Gender Differences in Adolescents' Preferences for Free-Time Activities
According to a procedure developed by Sundberg and Tyler, adoles cents (904, 14 to 16 years of age) from Cyprus, India, the Nether lands, and the United States listed all the free-time activities they could think of, checking those they would consider for themselves. In each sample boys checked relatively more sports activities and more group activities as possible for themselves than did girls, although the result for sports in Cyprus was of bor…
Criticisms of an evolutionary hypothesis about race differences
The relationship between tipping and service quality
Numerous studies have found that tip size is only weakly related to service quality. Bodvarsson and Gibson recently challenged this finding—criticizing previous research and reporting that consumers say they would tip substantially different amounts with different levels of service quality. This paper presents a critical response to Bodvarsson and Gibson’s article. Contrary to Bodvarsson and Gibson’s claims, the weakness of the tipping–service re…
Why are we more likely to tip some service occupations than others? Theory, evidence, and implications
The indirect effects of tipping policies on patronage intentions through perceived expensiveness, fairness, and quality
Effects of pictures on the organization and recall of social information
The role of visual stimuli in the organization and recall of social information was investigated in a study that presented photographs of stimulus persons along with verbal trait descriptors. Paired with four trait descriptors of each stimulus person, subjects saw either no picture, one trait-unrelated picture, four trait-unrelated pictures, or four trait-related pictures. These conditions permitted a test of several competing explanations for th…
Effects of pictures on the organization and recall of social information
The role of visual stimuli in the organization and recall of social information was investigated in a study that presented photographs of stimulus persons along with verbal trait descriptors. Paired with four trait descriptors of each stimulus person, subjects saw either no picture, one trait-unrelated picture, four trait-unrelated pictures, or four trait-related pictures. These conditions permitted a test of several competing explanations for th…
Personal Advertisements
Personal advertisements are a growing means of meeting other people and establishing relationships. The variety of these advertisements makes them an excellent source of data for social science research, but this interesting resource is presently underutilized. This article attempts to persuade more social scientists to use personal ads as a source of research data and it discusses the positive features of this data source and outlines various re…
Egoistic and nonegoistic motives in social dilemmas
Many of the world 's problems (e.g., overpopulation, pollution, and the depletion of nonrenewable resources) may be characterized as social dilemmas.The solutions to social dilemmas, then, are very important.In this article, we argue: (a) that social psychologists have approached the problem of social dilemmas with an egoistic bias, (b) that this bias limits the number and types of solutions to dilemmas that psychologists investigate, (c) that eg…
Egoistic and nonegoistic motives in social dilemmas
Many of the world's problems (e.g., overpopulation, pollution, and the depletion of nonrenewable resources) may be characterized as social dilemmas. The solutions to social dilemmas, then, are very important. In this article, we argue: (a) that social psychologists have approached the problem of social dilemmas with an egoistic bias, (b) that this bias limits the number and types of solutions to dilemmas that psychologists investigate, (c) that e…
Scarcity effects on desirability
Criticisms of an evolutionary hypothesis about race differences
Race differences in sexual behavior
Scarcity effects on value
Commodity theory (Brock, 1968) deals with the psychological effects of scarcity. According to the theory, scarcity enhances the value (or desirability) of anything that can be possessed, is useful to its possessor, and is transferable from one person to another. This article introduces commodity theory to the marketing literature, reports a meta‐analysis of studies designed to test the theory, and discusses the marketing implications of the theor…
Guatemalan, Filipino, and U.S. Adolescents' Images of Women as Office Workers and Homemakers
Although adolescents of different countries often draw pictures of the ideal woman cooking or working in an office, the meaning of the images may vary cross-culturally. In the present study, 88 adolescents from the Philippines, the U.S.A., and Guatemala interpreted drawings by their same-nationality peers. Interpreters from all three countries described the woman working in an office as hardworking and the woman cooking as a mother cooking for he…
Consumer Tipping
Tipping differs from most economic transactions in that consumers who tip are paying a nonobligatory amount for a service that has already been received. Academic research on this unique yet pervasive consumer behavior has focused on the determinants of individuals' tipping decisions. Little attention has been directed at macrolevel issues such as cross-country differences in tipping practices and norms. This article addresses this deficiency by …
Focus on the Environment
Each of these authentic ABC News video series are accompanied by student texts, providing students with practice in all four language skills. Through task-based exercises, integrated activities, and authentic readings, students learn English in real-world contexts.-- Plant and Animal Habitats-- Air, Land, and Water-- Energy, Resources, and Recycling-- Ideas and Applications
Cross-National Gender Differences in Adolescents' Preferences for Free-Time Activities
According to a procedure developed by Sundberg and Tyler, adoles cents (904, 14 to 16 years of age) from Cyprus, India, the Nether lands, and the United States listed all the free-time activities they could think of, checking those they would consider for themselves. In each sample boys checked relatively more sports activities and more group activities as possible for themselves than did girls, although the result for sports in Cyprus was of bor…
The French Book
technology and culture Book Reviews 137 sub-Roman Gaul, including much that should be better known to military historians. Bert Hall Dr. Hall is with the University of Toronto’s Institute for History and Philosophy of Science and Technology, where he teaches, among other things, some medieval military history. The French Book: Religion, Absolutism, and Readership, 1585-1715. By Henri-Jean Martin, trans. Paul Saenger and Nadine Saenger. Balti mor…
The relationship between tipping and service quality
Numerous studies have found that tip size is only weakly related to service quality. Bodvarsson and Gibson recently challenged this finding—criticizing previous research and reporting that consumers say they would tip substantially different amounts with different levels of service quality. This paper presents a critical response to Bodvarsson and Gibson’s article. Contrary to Bodvarsson and Gibson’s claims, the weakness of the tipping–service re…
Determinants and Consequences of Female Attractiveness and Sexiness
Why tip? An empirical test of motivations for tipping car guards
Selling Science in the Age of Newton
Who uses tips as a reward for service and when? An examination of potential moderators of the service–tipping relationship
Do consumers prefer round prices? Evidence from pay-what-you-want decisions and self-pumped gasoline purchases
The indirect effects of tipping policies on patronage intentions through perceived expensiveness, fairness, and quality
Consumer Racial Profiling in U.S. Restaurants
In this article we advance scholarship on consumer racial profiling ( CRP ), in general, and the practice as it occurs in restaurant establishments, in particular, by presenting findings from a survey of restaurant consumers that was designed to ascertain the degree to which discriminate service is evident in black and white customers' perceptions and evaluations of their servers' behaviors. We found no evidence of interracial differences in subj…
Black-White Earnings Gap among Restaurant Servers
There is a rich history of social science research centering on racial inequalities that continue to be observed across various markets (e.g., labor, housing, and credit markets) and social milieus. Existing research on racial discrimination in consumer markets is, however, relatively scarce and that which has been done has disproportionately focused on consumers as the victims of race-based mistreatment. As such, we know relatively little about …
Economic Motivations and Moral Controls Regulating Discrimination Against Black and Hispanic Diners
Racial discrimination in restaurant service is often depicted as an economically rational response to servers' concerns about perceived inadequate tipping by black and/or Hispanic customers. However, drawing from sociological and criminological theories that critique the limits of economic models of human behavior, we argue that discrimination against black and Hispanic diners may be inhibited by servers' moral concerns about discrimination. Furt…
Service gratuities and tipping
Why are we more likely to tip some service occupations than others? Theory, evidence, and implications
Psychology (20 obras) · Business (15 obras) · Social Psychology (15 obras) · Economics (14 obras) · Sociology (13 obras) · Marketing (12 obras) · Psychology of Social Influence (12 obras) · Political science (9 obras) · Social Psychology (8 obras) · Advertising (7 obras)