Sharon Gilad
Dados Biográficos
| ID | 3877499 |
|---|---|
| NOME | Sharon Gilad |
| PRENOMES | Sharon |
| SOBRENOME | Gilad |
| ASSINATURA | GILAD S |
| AFILIAÇÕES | Hebrew University of Jerusalem |
| ORCID | 0000-0001-5350-506X |
| VERIFICADO | Sim |
| TOTAL DE OBRAS | 31 |
| TOTAL DE CITAÇÕES | 574 |
| TOTAL COMO AUTOR | 31 |
| TOTAL COMO EDITOR | 0 |
| PRIMEIRO ANO DE PUBLICAÇÃO | 2004 |
| ANO MAIS RECENTE DE PUBLICAÇÃO | 2026 |
| ÍNDICE H | 13 |
How Democratic Backsliding Shapes the Entry, Non‐Entry, and Waiting of Potential Civil Servants
Democratic backsliding is coupled with politicians' undermining of the civil service's professionalism and commitment to liberal democratic values. Existing research has examined civil servants' responses. Nonetheless, politicians' attacks on democracy and the bureaucracy also affect potential recruits' career choices. Based on existing research and in‐depth interviews in Israel, we extend Hirschman's model to develop an abductive mirror‐image ty…
Democratic Backsliding, Elite Polarization, and Job Seekers' Pursuit of Government Employment
Recent studies examine the conditions under which citizens in democracies are willing to endorse leaders who promote antidemocratic platforms. Less is known about the downstream ramifications of democratic backsliding on American citizens' attitudes and behaviors toward government. Specifically, no study has examined whether democratic backsliding affects citizens' willingness to engage with, collaborate with, and contribute to government. This a…
At the last minute
Career Civil Servants’ Socially Embedded Responses to Democratic Backsliding
Recent studies portray civil servants as potential guardians against populist attempts to undermine liberal democracy. However in polarized societies, bureaucrats, like citizens, tend to hold divergent perceptions of the threat that politicians’ actions pose to democracy. This, in turn, likely shapes bureaucrats’ responses. We examine this in the context of the attempt by Israel’s extreme right-wing populist government to curtail the powers and i…
Does enforcement style influence citizen trust in regulatory agencies? An experiment in six countries
Establishing and maintaining citizen trust is vital for the effectiveness and long-term viability of regulatory agencies. However, limited empirical research has been conducted on the relationship between regulatory action and citizen trust. This article addresses this gap by investigating the influence of various regulatory enforcement styles on citizen trust. We conducted a pre-registered and representative survey experiment in six countries (n…
Civil servants’ inter-departmental social ties as an impetus for voicing ideas for improvement
This article examines whether, why and how inter-departmental networking behaviour enhances employees’ voice behaviour. Current literature suggests that employees’ willingness to voice ideas for improvement is contingent on managers creating an empowering and safe environment, yet external networking can also play a role by broadening employees’ horizons, alerting them to overlooked problems and providing them with access to alternative policy so…
Citizens’ Communication Styles in Written Public Encounters
Current studies of citizens’ coping behaviors in public encounters lack a direct examination of what citizens say and how they say it. Moreover, despite the ubiquity of citizens’ written communications with the state, such interactions are seldom studied. This article contributes a relational approach to studies of citizens’ coping behaviors by developing a taxonomy and detailed operationalization of citizens’ communication styles in written publ…
A taste for government employment also rests on its political flavor
The global experience of political polarization, and politicians' attacks on democratic institutions, render individuals' identification with the governing coalition, or with its opposition, a likely antecedent of their attraction to work in government. This article examines to what extent individuals' partisan alignment with the governing coalition, and perceptions of its actions as a threat to democracy, shapes attraction to government jobs. Fi…
The Intersectionality of Deservingness for State Support
Studies of the ramifications of client race and ethnicity for bureaucrats' judgments treat minority status as homogenous. Yet, individual identity does not boil down to race or ethnicity. Members of racial and ethnic minority groups likely vary in their experiences and capacity to overcome the negative sentiments and stereotypes that burden their inherited group. To transcend unidimensional explanations, we combine Van Oorschot's deservingness fr…
Discrimination of Minority Welfare Claimants in the Real World
Exploiting rare access to doctors’ real-world judgments of incapacity benefits applications to an Israeli governmental program (2015–17), we examine the prevalence and underlying mechanisms of discrimination against Muslims versus Jews. To mitigate confounding explanations for unequal treatment, we restrict the analysis to claimants whose applications passed a strict medical-disability threshold so that their medical condition was undisputed. The…
Leveraging city officials' professional and social Identities to facilitate affordable housing
Representative bureaucracy and impartial policing
Representative bureaucracy theory expects minority bureaucrats to advance the interests of minority citizens. Yet, little attention has been given to the variation in the acceptability, incentives and risks of representation across bureaucratic domains. Analysis of over two million police vehicle stops from four different US departments reveals that African American police officers do not treat African Americans preferentially, yet they mitigate …
Bureaucratic politics and the translation of movement agendas
Research on social movement outcomes focuses on the publicly visible stages of government policymaking. It rarely opens the black box of government's translation of movement demands beyond the agenda‐setting stage and before their materialization into legislative bills. Using a bureaucratic politics perspective, we suggest that bureaucrats play a central role in translating movement agendas into concrete problems and policy solutions, which they …
Bureaucrats' processing of organizational reputation signals
Notwithstanding the significance of a positive bureaucratic reputation, the average bureau functions amidst deep-rooted public hostility. Bureaucracy bashing presumably weakens public sector employees' commitment to their bureaus, which is known to undermine public sector performance. Motivated by these concerns, this paper investigates whether exogenous signals regarding a bureau's reputation affect the organizational attachment - identification…
Enhancing democracy via bureaucracy
This article challenges the depiction of bureaucracy as a hurdle to democratic responsiveness. It proposes that senior civil servants' (SCSs) dual position as professionals and citizens may enhance government permeability to salient public agendas. Building on social identity theory, we argue that salient public agendas may arouse SCSs' social identification with in‐groups and thereby elicit their motivation for policy change within their task do…
Does exposure to other cultures affect the impact of economic globalization on gender equality
An extensive literature shows that economic globalization has a positive effect on gender equality. However, the effect varies greatly across countries and time. This article argues that social globalization – individuals’ exposure to external ideas, people, and information flows – and the changes in values associated with it – is a key boundary condition for the effect of economic globalization on women’s rights. While economic globalization ope…
Compensating for Poor Performance with Promotional Symbols
Extant literature regarding citizens’ responses to government public communications focuses on the roles of transparency and provision of information. Conversely, the effect of strategically designed symbols, which are integral to most public communications, received limited attention. Building on social psychology and marketing research, we theorize that familiar promotional symbols enhance citizens’ positive attitudes toward government through …
Large‐Scale Social Protest
The public versus private nature of organizations influences their goals, processes, and employee values. However, existing studies have not analyzed whether and how the public nature of organizations shapes their responses to concrete social pressures. This article takes a first step toward addressing this gap by comparing the communication strategies of public organizations and businesses in response to large‐scale social protests. Specifically…
Political Pressures, Organizational Identity, and Attention to Tasks
Regulatory agencies, like most public organizations, typically operate with multiple tasks and goals, which requires them to prioritize some tasks over others. Such prioritization, while essential, engenders a risk of bureaucratic oversight of significant material problems. Despite the ubiquity and importance of these concerns, our understanding of agencies' allocation of attention across tasks is limited. This article develops a model of agencie…
Political control or legitimacy deficit? Bureaucracies’ symbolic responses to bottom-up public pressures
Public administration research has thus far focused on the responses of bureaucracies to top-down pressures by elected politicians. By comparison, bureaucracies’ responses to bottom-up public pressures, such as media coverage and social protest, and the micro-mechanisms that underlie the variation in their response, have received less attention. This study contributes to current literature by analysing the extent to which subjection to political …
Organizational Reputation, the Content of Public Allegations, and Regulatory Communication
How does the content of public allegations impact regulatory communication strategies? Employing a multinomial logistic regression analysis and an original data set, this article analyzes the Israeli banking regulator's nuanced responses to public expressions of opinion between 1996 and 2012. We demonstrate this agency's greater propensity to acknowledge problems, yet mostly shift blame to others when faced with claims that regulation is overly l…
Beyond Endogeneity
What role do regulators and firms play in the construction of open‐ended regulatory terms? The new institutionallegal endogeneitymodel posits that organizations respond to legal uncertainty by adopting formal structures to symbolically signal their compliance. These structures, however, tend to embody businesses' managerial and commercial values, as opposed to regulatory goals. Law becomes endogenous insofar as legal actors then defer to business…
Organizational Reputation, Regulatory Talk, and Strategic Silence
To what extent and how do agencies manage their reputations through the strategic use of communication? Under what conditions are regulators inclined to respond to external judgments of their performance, and when are they disposed to keep silent? Based on a comprehensive data set and quantitative content analysis of the Israeli banking regulator's responses to public expressions of opinion between 1998 and mid-2009, we show how this agency tends…
Process-Oriented Regulation
Institutionalizing fairness in financial markets
This article analyzes the institutionalization of process‐oriented regulation, namely: regulatory institutions that allow firms to adapt regulation to their individual circumstances, while holding them to account for the adequacy and efficacy of their internal compliance systems. The article's main focus is on the strategies sought by compliance professionals to attain managers' receptiveness to regulatory expectations. It analyzes British financ…
Organizational Reputation, the Content of Public Allegations, and Regulatory Communication
How does the content of public allegations impact regulatory communication strategies? Employing a multinomial logistic regression analysis and an original data set, this article analyzes the Israeli banking regulator's nuanced responses to public expressions of opinion between 1996 and 2012. We demonstrate this agency's greater propensity to acknowledge problems, yet mostly shift blame to others when faced with claims that regulation is overly l…
Organizational Reputation, Regulatory Talk, and Strategic Silence
To what extent and how do agencies manage their reputations through the strategic use of communication? Under what conditions are regulators inclined to respond to external judgments of their performance, and when are they disposed to keep silent? Based on a comprehensive data set and quantitative content analysis of the Israeli banking regulator's responses to public expressions of opinion between 1998 and mid-2009, we show how this agency tends…
It runs in the family
Regulators in different countries and domains experiment with regulatory tools that allow organizations to adapt regulation to their individual circumstances, while holding them accountable for their self-regulation systems. Several labels have been coined for this type of regulation, including systems-based regulation, enforced self-regulation, management-based regulation, principles-based regulation, and meta-regulation. In this article, these …
Political Pressures, Organizational Identity, and Attention to Tasks
Regulatory agencies, like most public organizations, typically operate with multiple tasks and goals, which requires them to prioritize some tasks over others. Such prioritization, while essential, engenders a risk of bureaucratic oversight of significant material problems. Despite the ubiquity and importance of these concerns, our understanding of agencies' allocation of attention across tasks is limited. This article develops a model of agencie…
The Rise of the British Regulatory State
This article reviews three recent books that explore the social and political foundations of the regulatory changes in the governance of British society and economy. Beyond privatization, there is increasing delegation to autonomous agencies, formalization of relationships, and proliferation of new technologies of regulation in both public and private spheres. Sociolegal, public administration, and political economic perspectives can help explore…
Enhancing democracy via bureaucracy
This article challenges the depiction of bureaucracy as a hurdle to democratic responsiveness. It proposes that senior civil servants' (SCSs) dual position as professionals and citizens may enhance government permeability to salient public agendas. Building on social identity theory, we argue that salient public agendas may arouse SCSs' social identification with in‐groups and thereby elicit their motivation for policy change within their task do…
Compensating for Poor Performance with Promotional Symbols
Extant literature regarding citizens’ responses to government public communications focuses on the roles of transparency and provision of information. Conversely, the effect of strategically designed symbols, which are integral to most public communications, received limited attention. Building on social psychology and marketing research, we theorize that familiar promotional symbols enhance citizens’ positive attitudes toward government through …
Beyond Endogeneity
What role do regulators and firms play in the construction of open‐ended regulatory terms? The new institutionallegal endogeneitymodel posits that organizations respond to legal uncertainty by adopting formal structures to symbolically signal their compliance. These structures, however, tend to embody businesses' managerial and commercial values, as opposed to regulatory goals. Law becomes endogenous insofar as legal actors then defer to business…
Discrimination of Minority Welfare Claimants in the Real World
Exploiting rare access to doctors’ real-world judgments of incapacity benefits applications to an Israeli governmental program (2015–17), we examine the prevalence and underlying mechanisms of discrimination against Muslims versus Jews. To mitigate confounding explanations for unequal treatment, we restrict the analysis to claimants whose applications passed a strict medical-disability threshold so that their medical condition was undisputed. The…
Political control or legitimacy deficit? Bureaucracies’ symbolic responses to bottom-up public pressures
Public administration research has thus far focused on the responses of bureaucracies to top-down pressures by elected politicians. By comparison, bureaucracies’ responses to bottom-up public pressures, such as media coverage and social protest, and the micro-mechanisms that underlie the variation in their response, have received less attention. This study contributes to current literature by analysing the extent to which subjection to political …
Representative bureaucracy and impartial policing
Representative bureaucracy theory expects minority bureaucrats to advance the interests of minority citizens. Yet, little attention has been given to the variation in the acceptability, incentives and risks of representation across bureaucratic domains. Analysis of over two million police vehicle stops from four different US departments reveals that African American police officers do not treat African Americans preferentially, yet they mitigate …
Juggling Conflicting Demands
This article builds upon current scholarship regarding regulatory enforcement to analyze and theorize the little-researched context of public bodies' handling of consumer complaints against firms. The analysis is based on a case study of the Financial Ombudsman Service (FOS), which is a British public agency that handles consumer complaints regarding the retail selling of financial products. The study documents and seeks to explain the FOS' and f…
Institutionalizing fairness in financial markets
This article analyzes the institutionalization of process‐oriented regulation, namely: regulatory institutions that allow firms to adapt regulation to their individual circumstances, while holding them to account for the adequacy and efficacy of their internal compliance systems. The article's main focus is on the strategies sought by compliance professionals to attain managers' receptiveness to regulatory expectations. It analyzes British financ…
Large‐Scale Social Protest
The public versus private nature of organizations influences their goals, processes, and employee values. However, existing studies have not analyzed whether and how the public nature of organizations shapes their responses to concrete social pressures. This article takes a first step toward addressing this gap by comparing the communication strategies of public organizations and businesses in response to large‐scale social protests. Specifically…
Accountability or Expectations Management? The Role of the Ombudsman in Financial Regulation
Current research of third‐party complaint handling institutions evaluates their success in providing redress and advancing service improvement. This focus is driven by a normative predisposition. In contrast, this study is based on an inductive, ethnographic research of the UK Financial Ombudsman Service. This inductive analysis is employed to develop hypotheses to guide future research on third‐party complaint handling. It is suggested that curr…
Career Civil Servants’ Socially Embedded Responses to Democratic Backsliding
Recent studies portray civil servants as potential guardians against populist attempts to undermine liberal democracy. However in polarized societies, bureaucrats, like citizens, tend to hold divergent perceptions of the threat that politicians’ actions pose to democracy. This, in turn, likely shapes bureaucrats’ responses. We examine this in the context of the attempt by Israel’s extreme right-wing populist government to curtail the powers and i…
Exchange Without Capture
This article explores the formation of public organizations’‘domain perception’, that is, their internal interpretation and external articulation of their role and its boundaries. The analysis is based on non‐participant observation research of the UK Financial Ombudsman Service (FOS), and archival research of its predecessor organization, which handled consumer complaints regarding the retail selling of financial products. I show that the FOS’s …
Bureaucratic politics and the translation of movement agendas
Research on social movement outcomes focuses on the publicly visible stages of government policymaking. It rarely opens the black box of government's translation of movement demands beyond the agenda‐setting stage and before their materialization into legislative bills. Using a bureaucratic politics perspective, we suggest that bureaucrats play a central role in translating movement agendas into concrete problems and policy solutions, which they …
A taste for government employment also rests on its political flavor
The global experience of political polarization, and politicians' attacks on democratic institutions, render individuals' identification with the governing coalition, or with its opposition, a likely antecedent of their attraction to work in government. This article examines to what extent individuals' partisan alignment with the governing coalition, and perceptions of its actions as a threat to democracy, shapes attraction to government jobs. Fi…
Does enforcement style influence citizen trust in regulatory agencies? An experiment in six countries
Establishing and maintaining citizen trust is vital for the effectiveness and long-term viability of regulatory agencies. However, limited empirical research has been conducted on the relationship between regulatory action and citizen trust. This article addresses this gap by investigating the influence of various regulatory enforcement styles on citizen trust. We conducted a pre-registered and representative survey experiment in six countries (n…
Does exposure to other cultures affect the impact of economic globalization on gender equality
An extensive literature shows that economic globalization has a positive effect on gender equality. However, the effect varies greatly across countries and time. This article argues that social globalization – individuals’ exposure to external ideas, people, and information flows – and the changes in values associated with it – is a key boundary condition for the effect of economic globalization on women’s rights. While economic globalization ope…
Why the “Haves” Do Not Necessarily Come Out Ahead in Informal Dispute Resolution
This article explores the implications of Galanter's distinction between repeat and one-off players to informal dispute resolution settings. Relying on quantitative and qualitative data regarding one British "private-Ombudsman" scheme, the article analyzes the extent to which complaint handlers' decision making advantaged more experienced and better resourced firms and/or high-status and more assertive complainants. The article's tentative theore…
At the last minute
The Rise of the British Regulatory State
This article reviews three recent books that explore the social and political foundations of the regulatory changes in the governance of British society and economy. Beyond privatization, there is increasing delegation to autonomous agencies, formalization of relationships, and proliferation of new technologies of regulation in both public and private spheres. Sociolegal, public administration, and political economic perspectives can help explore…
Exchange Without Capture
This article explores the formation of public organizations’‘domain perception’, that is, their internal interpretation and external articulation of their role and its boundaries. The analysis is based on non‐participant observation research of the UK Financial Ombudsman Service (FOS), and archival research of its predecessor organization, which handled consumer complaints regarding the retail selling of financial products. I show that the FOS’s …
Accountability or Expectations Management? The Role of the Ombudsman in Financial Regulation
Current research of third‐party complaint handling institutions evaluates their success in providing redress and advancing service improvement. This focus is driven by a normative predisposition. In contrast, this study is based on an inductive, ethnographic research of the UK Financial Ombudsman Service. This inductive analysis is employed to develop hypotheses to guide future research on third‐party complaint handling. It is suggested that curr…
Juggling Conflicting Demands
This article builds upon current scholarship regarding regulatory enforcement to analyze and theorize the little-researched context of public bodies' handling of consumer complaints against firms. The analysis is based on a case study of the Financial Ombudsman Service (FOS), which is a British public agency that handles consumer complaints regarding the retail selling of financial products. The study documents and seeks to explain the FOS' and f…
It runs in the family
Regulators in different countries and domains experiment with regulatory tools that allow organizations to adapt regulation to their individual circumstances, while holding them accountable for their self-regulation systems. Several labels have been coined for this type of regulation, including systems-based regulation, enforced self-regulation, management-based regulation, principles-based regulation, and meta-regulation. In this article, these …
Why the “Haves” Do Not Necessarily Come Out Ahead in Informal Dispute Resolution
This article explores the implications of Galanter's distinction between repeat and one-off players to informal dispute resolution settings. Relying on quantitative and qualitative data regarding one British "private-Ombudsman" scheme, the article analyzes the extent to which complaint handlers' decision making advantaged more experienced and better resourced firms and/or high-status and more assertive complainants. The article's tentative theore…
Process-Oriented Regulation
Institutionalizing fairness in financial markets
This article analyzes the institutionalization of process‐oriented regulation, namely: regulatory institutions that allow firms to adapt regulation to their individual circumstances, while holding them to account for the adequacy and efficacy of their internal compliance systems. The article's main focus is on the strategies sought by compliance professionals to attain managers' receptiveness to regulatory expectations. It analyzes British financ…
Organizational Reputation, Regulatory Talk, and Strategic Silence
To what extent and how do agencies manage their reputations through the strategic use of communication? Under what conditions are regulators inclined to respond to external judgments of their performance, and when are they disposed to keep silent? Based on a comprehensive data set and quantitative content analysis of the Israeli banking regulator's responses to public expressions of opinion between 1998 and mid-2009, we show how this agency tends…
Beyond Endogeneity
What role do regulators and firms play in the construction of open‐ended regulatory terms? The new institutionallegal endogeneitymodel posits that organizations respond to legal uncertainty by adopting formal structures to symbolically signal their compliance. These structures, however, tend to embody businesses' managerial and commercial values, as opposed to regulatory goals. Law becomes endogenous insofar as legal actors then defer to business…
Political Pressures, Organizational Identity, and Attention to Tasks
Regulatory agencies, like most public organizations, typically operate with multiple tasks and goals, which requires them to prioritize some tasks over others. Such prioritization, while essential, engenders a risk of bureaucratic oversight of significant material problems. Despite the ubiquity and importance of these concerns, our understanding of agencies' allocation of attention across tasks is limited. This article develops a model of agencie…
Political control or legitimacy deficit? Bureaucracies’ symbolic responses to bottom-up public pressures
Public administration research has thus far focused on the responses of bureaucracies to top-down pressures by elected politicians. By comparison, bureaucracies’ responses to bottom-up public pressures, such as media coverage and social protest, and the micro-mechanisms that underlie the variation in their response, have received less attention. This study contributes to current literature by analysing the extent to which subjection to political …
Organizational Reputation, the Content of Public Allegations, and Regulatory Communication
How does the content of public allegations impact regulatory communication strategies? Employing a multinomial logistic regression analysis and an original data set, this article analyzes the Israeli banking regulator's nuanced responses to public expressions of opinion between 1996 and 2012. We demonstrate this agency's greater propensity to acknowledge problems, yet mostly shift blame to others when faced with claims that regulation is overly l…
Large‐Scale Social Protest
The public versus private nature of organizations influences their goals, processes, and employee values. However, existing studies have not analyzed whether and how the public nature of organizations shapes their responses to concrete social pressures. This article takes a first step toward addressing this gap by comparing the communication strategies of public organizations and businesses in response to large‐scale social protests. Specifically…
Does exposure to other cultures affect the impact of economic globalization on gender equality
An extensive literature shows that economic globalization has a positive effect on gender equality. However, the effect varies greatly across countries and time. This article argues that social globalization – individuals’ exposure to external ideas, people, and information flows – and the changes in values associated with it – is a key boundary condition for the effect of economic globalization on women’s rights. While economic globalization ope…
Compensating for Poor Performance with Promotional Symbols
Extant literature regarding citizens’ responses to government public communications focuses on the roles of transparency and provision of information. Conversely, the effect of strategically designed symbols, which are integral to most public communications, received limited attention. Building on social psychology and marketing research, we theorize that familiar promotional symbols enhance citizens’ positive attitudes toward government through …
Bureaucrats' processing of organizational reputation signals
Notwithstanding the significance of a positive bureaucratic reputation, the average bureau functions amidst deep-rooted public hostility. Bureaucracy bashing presumably weakens public sector employees' commitment to their bureaus, which is known to undermine public sector performance. Motivated by these concerns, this paper investigates whether exogenous signals regarding a bureau's reputation affect the organizational attachment - identification…
Enhancing democracy via bureaucracy
This article challenges the depiction of bureaucracy as a hurdle to democratic responsiveness. It proposes that senior civil servants' (SCSs) dual position as professionals and citizens may enhance government permeability to salient public agendas. Building on social identity theory, we argue that salient public agendas may arouse SCSs' social identification with in‐groups and thereby elicit their motivation for policy change within their task do…
Bureaucratic politics and the translation of movement agendas
Research on social movement outcomes focuses on the publicly visible stages of government policymaking. It rarely opens the black box of government's translation of movement demands beyond the agenda‐setting stage and before their materialization into legislative bills. Using a bureaucratic politics perspective, we suggest that bureaucrats play a central role in translating movement agendas into concrete problems and policy solutions, which they …
Representative bureaucracy and impartial policing
Representative bureaucracy theory expects minority bureaucrats to advance the interests of minority citizens. Yet, little attention has been given to the variation in the acceptability, incentives and risks of representation across bureaucratic domains. Analysis of over two million police vehicle stops from four different US departments reveals that African American police officers do not treat African Americans preferentially, yet they mitigate …
The Intersectionality of Deservingness for State Support
Studies of the ramifications of client race and ethnicity for bureaucrats' judgments treat minority status as homogenous. Yet, individual identity does not boil down to race or ethnicity. Members of racial and ethnic minority groups likely vary in their experiences and capacity to overcome the negative sentiments and stereotypes that burden their inherited group. To transcend unidimensional explanations, we combine Van Oorschot's deservingness fr…
Discrimination of Minority Welfare Claimants in the Real World
Exploiting rare access to doctors’ real-world judgments of incapacity benefits applications to an Israeli governmental program (2015–17), we examine the prevalence and underlying mechanisms of discrimination against Muslims versus Jews. To mitigate confounding explanations for unequal treatment, we restrict the analysis to claimants whose applications passed a strict medical-disability threshold so that their medical condition was undisputed. The…
Leveraging city officials' professional and social Identities to facilitate affordable housing
Civil servants’ inter-departmental social ties as an impetus for voicing ideas for improvement
This article examines whether, why and how inter-departmental networking behaviour enhances employees’ voice behaviour. Current literature suggests that employees’ willingness to voice ideas for improvement is contingent on managers creating an empowering and safe environment, yet external networking can also play a role by broadening employees’ horizons, alerting them to overlooked problems and providing them with access to alternative policy so…
Citizens’ Communication Styles in Written Public Encounters
Current studies of citizens’ coping behaviors in public encounters lack a direct examination of what citizens say and how they say it. Moreover, despite the ubiquity of citizens’ written communications with the state, such interactions are seldom studied. This article contributes a relational approach to studies of citizens’ coping behaviors by developing a taxonomy and detailed operationalization of citizens’ communication styles in written publ…
Political science (27 obras) · Law (19 obras) · Business (17 obras) · Economics (16 obras) · Law (16 obras) · Public relations (15 obras) · Sociology (15 obras) · Politics (14 obras) · Psychology (14 obras) · Social Psychology (11 obras)