Civil servants’ inter-departmental social ties as an impetus for voicing ideas for improvement

Dados Bibliográficos

ID21723725
AutoresYael Schanin (Faculty of Social Sciences, Doctoral Candidate the Federmann School of Public Policy and Governance, the Hebrew University of Jerusalem Mound Scopus, Jerusalem, Israel, autor correspondente), Sharon Gilad (0000-0001-5350-506X, Faculty of Social Sciences, The Political Science Department & the Federmann School of Public Policy and Governance, the Hebrew University of Jerusalem Mound Scopus, Jerusalem, Israel)
Ano2024
Volume26
Fascículo6
Páginas1779-1802
Data de publicação2024-06-02
Peer ReviewedSim
Open AccessSim
TipoARTICLE
PeriódicoPublic Management Review (JOURNAL)
Identificadores do periódicoISSN: 1471-9037 • E-ISSN: 1471-9045
EditoraInforma UK Limited (PUBLISHER • GB)
DOI10.1080/14719037.2023.2225523
OpenAlexW4382068866
IdiomaEN
Citações recebidas3
Referências citadas56

This article examines whether, why and how inter-departmental networking behaviour enhances employees’ voice behaviour. Current literature suggests that employees’ willingness to voice ideas for improvement is contingent on managers creating an empowering and safe environment, yet external networking can also play a role by broadening employees’ horizons, alerting them to overlooked problems and providing them with access to alternative policy solutions and to strategic information regarding the position of other departments. Using a mixed-method of survey and focus groups, we show the association, and unpack the underlying mechanisms, between the intensity of public-sector employees’ networking with colleagues in other departments and their inclination to engage in voice behaviour

Business · Civil servants · Employee voice · Political science · Public relations · Public sector · Voice · Healthcare innovation and challenges · Public Policy and Administration Research · Social Policy and Reform Studies