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Stakeholder theory for the E -government context

Framing a value-oriented normative core

Dados Bibliográficos

ID12078732
AutoresJeremy Rose (0000-0002-9159-7169, University of Skövde), Leif Skiftenes Flak (0000-0003-0772-280X, University of Agder), Øystein Sæbø (0000-0001-6238-7587, University of Agder, autor correspondente)
Ano2018
Volume35
Fascículo3
Páginas362-374
Data de publicação2018-06-29
Peer ReviewedSim
Open AccessSim
TipoARTICLE
PeriódicoGovernment Information Quarterly (JOURNAL)
Identificadores do periódicoISSN: 0740-624X • E-ISSN: 1872-9517
EditoraElsevier BV (PUBLISHER)
DOI10.1016/j.giq.2018.06.005
OpenAlexW2810598868
IdiomaEN
Citações recebidas37
Referências citadas43

Despite substantial investments in ICT in the public sector over the past decades, it has been hard to achieve consistent benefits. One reason for the difficulties is the gap between the expectations of key stakeholders (such as governments, businesses and citizens) and project outcomes. Though normative, descriptive and instrumental aspects of stakeholder theory have been influential in explaining stakeholder interests and relationships in the management field, e-Government researchers have rather neglected the normative core of the theory. We show how value theory can improve normative foundations in this area to provide a focused analysis of four e-Government projects. We use a multiple case study approach to study the values of salient stakeholders, demonstrating how the combination of value theory and stakeholder theory provides greater explanatory power than either of the theories in isolation. Our work shows how stakeholders ́ interests are bound to generic value positions and allow us to formulate implications for research and practice

Business · Context (archaeology · Framing (construction · Government (linguistics · Normative · Normative model of decision-making · Political science · Public relations · Public value · Salient · Sociology · Stakeholder · Stakeholder analysis · Stakeholder Theory · Value (mathematics · Computer Science · E-Government and Public Services · Public Policy and Administration Research · Social Media and Politics

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Obras citantes distintas37
Citações por ano5,29
Intervalo de citações2019 - 2026 (8)
Velocidade de citaçãocurrent
Altamente citadoNão
Tipos de citaçãoNeutras: 36

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