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Engaging patients in primary care design

An evaluation of a novel approach to codesigning care

Dados Bibliográficos

ID19508477
AutoresErin Hertel (Center for Community Health & Evaluation Kaiser Permanente Washington Health Research Institute (formerly known as Group Health Research Institute) Seattle Washington), Allen Cheadle (0000-0003-1967-2096, Center for Community Health & Evaluation Kaiser Permanente Washington Health Research Institute (formerly known as Group Health Research Institute) Seattle Washington, autor correspondente), Juno Matthys (0000-0002-1571-9187, Center for Community Health & Evaluation Kaiser Permanente Washington Health Research Institute (formerly known as Group Health Research Institute) Seattle Washington), Katie Coleman (MacColl Center for Healthcare Innovation Kaiser Permanente Washington Health Research Institute (formerly known as Group Health Research Institute) Seattle Washington), Marlaine Figueroa Gray (0000-0003-1425-3968, Kaiser Permanente Washington Health Research Institute), Marlaine Gray (Center for Community Health & Evaluation Kaiser Permanente Washington Health Research Institute (formerly known as Group Health Research Institute) Seattle Washington), Michele Robbins (Kaiser Permanente Washington Health Research Institute (formerly known as Group Health Research Institute) Seattle Washington), Janice Tufte (0000-0002-4346-3238, Kaiser Permanente Washington Health Research Institute (formerly known as Group Health Research Institute) Seattle Washington), Clarissa Hsu (0000-0002-4847-5596, Center for Community Health & Evaluation Kaiser Permanente Washington Health Research Institute (formerly known as Group Health Research Institute) Seattle Washington)
Ano2019
Volume22
Fascículo4
Páginas609-616
Data de publicação2019-08-01
Peer ReviewedSim
Open AccessSim
TipoARTICLE
PeriódicoHealth Expectations (JOURNAL)
Identificadores do periódicoISSN: 1369-6513 • E-ISSN: 1369-7625
EditoraWiley (PUBLISHER • GB)
DOI10.1111/hex.12909
PMID31134725
OpenAlexW2947420338
IdiomaEN
Citações recebidas8
Referências citadas20

OBJECTIVE: Recognition is growing that to create truly patient-centred care, health-care organizations need to partner with patients around care design. More research into the benefits of engaging patients and the most effective ways of partnering with them is needed. METHODS: This study assessed the process and impact of a collaborative effort to design a new clinic service that balanced the number of patient and clinical provider/staff codesigners involved and recruited patients to represent diverse perspectives. Data sources included interviews with participants, event observation and participant surveys. RESULTS: Our evaluation found that including patients as equal partners improved the design process by infusing a real-world, patient perspective. The pre-event orientation and interactive methods used in the event fostered positive collaboration, as well as personal growth for the patient codesigners. CONCLUSION: This study demonstrated the feasibility and benefits of including a roughly equal number of patients and clinical providers/staff in design events and ensuring that the patients represent diverse perspectives

Business · Family medicine · Health care · Medical education · Primary care · Computer Science · Interprofessional Education and Collaboration · Medicine · Mental Health and Patient Involvement · Nursing · Patient-Provider Communication in Healthcare · Psychology

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Obras citantes distintas8
Citações por ano1,14
Intervalo de citações2019 - 2026 (8)
Velocidade de citaçãocurrent
Altamente citadoNão
Tipos de citaçãoNeutras: 8
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