Cultural impact of human resource practices on job satisfaction

A global study across 48 countries

Dados Bibliográficos

ID20501320
AutoresJeanine Karin Andreassi, Leanna Lawter (Sacred Heart University), Martin Brockerhoff, Peter Rutigliano, Peter J Rutigliano
Ano2014
Volume21
Fascículo1
Páginas55-77
Data de publicação2014-01-28
Peer ReviewedSim
Open AccessSim
TipoARTICLE
PeriódicoCross Cultural Management An International Journal (JOURNAL)
Identificadores do periódicoISSN: 1352-7606 • E-ISSN: 1758-6089
EditoraEmerald (PUBLISHER)
DOI10.1108/ccm-05-2012-0044
OpenAlexW1517833080
IdiomaEN
Citações recebidas9
Referências citadas57

Purpose – The purpose of this paper is to determine the effect of high-performance human resource practices on job satisfaction across four cultural regions – Asia, Europe, North America, and Latin America. High-performance human resource practices were used to predict job satisfaction for each region and then compared to determine significant differences. Hofstede's cultural dimensions were employed as a basis for structuring hypothesized differences across cultural regions. Design/methodology/approach – Data were collected from a proprietary industry survey on employee work attitudes. The sample consisted of over 70,000 employees from four large multinational organizations with at least four offices in each of the four regions. Data were analyzed using regression analysis and comparison testing across models. Findings – There are significant relationships between job characteristics and job satisfaction across all regions of the world, with a sense of achievement universally the most important driver. Although job characteristics impact job satisfaction across all regions, there are significant differences in the relative importance of job characteristics on job satisfaction, consistent with Hofstede's cultural dimensions. Practical implications – The findings have implications for tailoring human resource management practices across locations within multinationals. Originality/value – This research is believed to be the first cross-cultural study of human resource practices affecting job satisfaction using multiple organizations and industries

Business · Economics · Hofstede's cultural dimensions theory · Human resource management · Human resources · Job analysis · Job attitude · Job design · Job performance · Job satisfaction · Knowledge management · Management · Multinational corporation · Originality · Computer Science · Cultural Differences and Values · Customer Service Quality and Loyalty · Job Satisfaction and Organizational Behavior · Psychology · Social Psychology · Marketing