The Discourse of Requests

This study assesses the utility of a compliance-gaining approach for coding messages produced in a set of "request" situations experimentally varied by status and familiarity of the requestee and by size of the request. The results indicate that altruism, and, to a lesser extent, certain positive sanction and argument strategies, are used predominately in these situations. Strategy usage also varies significantly as a function of speaker (subject) and type of situation. However, closer examination of the discourse indicates that important strategic variations, especially ones related to speech act felicity conditions and the satisfaction of "face wants" distinct from the goal of compliance, are not captured very well within the compliance-gaining framework

Linguistics · Pedagogy · Language, Discourse, Communication Strategies · Language, Metaphor, and Cognition · Philosophy · Psychology · Social Psychology · Syntax, Semantics, Linguistic Variation

• Female and Male Managers' and Professionals' Criticism Giving

  Open Access•Anthony Mulac, David R Seibold et al.•Journal of Language and Social…•2000

  Incluir item

• The Effects of National Culture and Face Concerns on Intention to Apologize

  Hee Sun Park, Xiaowen Guan•Journal of Intercultural…•2006

  Incluir item

• “Good” and “Bad” Criticism

  Open Access•Karen Tracy, Donna Van Dusen et al.•Journal of Communication•1987

  Incluir item

• O Senador Arruda Consultou, Pediu Ou Ordenou?”

  Open Access•Wânia Terezinha Ladeira•Linguagem em (Dis)curso•2002

  Incluir item

• The Role (Or Not) for Numbers and Statistics in Qualitative Research

  Karen Tracy•Communication Methods and Measures•2007

  Incluir item

• The Relationship Between Self-Construals, Perceived Face Threats, and Facework During the Pursuit of Influence Goals

  Min-Sun Kim, Min‐sun Kim et al.•Journal of International and…•2009

  Incluir item

• Youth Work, Self-Disclosure and Professionalism

  Cat Murphy, Jon Ord•Ethics and Social Welfare•2013

  Incluir item

• Communication Boundary Management

  Open Access•Sandra Petronio•Communication Theory•1991

  Incluir item

• Classifying Compliance Gaining Messages

  Open Access•Kathy Kellermann, Tim Cole•Communication Theory•1994

  Incluir item

• Giving criticism

  Karen Tracy, Eric M Eisenberg et al.•Research on Language and Social…•1990

  Incluir item

• Mien Tze at the Chinese dinner table

  Victoria Chen•Research on Language and Social…•1990

  Incluir item

• Politeness in decision‐making

  Dirk R Scheerhorn•Research on Language and Social…•1991

  Incluir item

• Interpersonal problem solving

  Hal Witteman•Communication Monographs•1988

  Incluir item

• Messages as replications

  Sally Jackson, Daniel J O’keefe et al.•Communication Monographs•1989

  Incluir item

• Compliance‐gaining message‐selection

  James Price Dillard•Communication Monographs•1988

  Incluir item

• Automatic responses, target resistance, and the adaptation of compliance-seeking requests

  Paul E King, Paul King•Communication Monographs•2001

  Incluir item

• A cross‐cultural study of directive sequences and some implications for compliance‐gaining research

  Kristine L Fitch•Communication Monographs•1994

  Incluir item

• Strategies of conversational retreat

  Kathy Kellermann, Rodney Reynolds et al.•Communication Monographs•1991

  Incluir item

• Contextual influences on the pursuit of secondary goals in request messages

  Janet R Meyer•Communication Monographs•2002

  Incluir item

• Primary and secondary goals in the production of interpersonal influence messages

  James Price Dillard, C Segrin et al.•Communication Monographs•1989

  Incluir item

• The effect of multiple goals on conversational relevance and topic shift

  Karen Tracy•Communication Monographs•1984

  Incluir item

• Types of emotional disclosures and request compliance between spouses

  Susan B Shimanoff•Communication Monographs•1987

  Incluir item

• The Effect of Anticipatory Apology and Appreciation in Online Support-Seeking Messages on Support Provision in the U.S. and Korea

  Open Access•JooYoung Jang, Bo Feng•Journal of Language and Social…•2023

  Incluir item

• A process model of request tactic evaluation

  Min‐sun Kim, Minsun Kim et al.•Discourse Processes•1994

  Incluir item

• Individual and cultural variations in direct communication style

  Open Access•Hee Sun Park, Timothy R Levine et al.•International Journal of…•2012

  Incluir item

• Manas, preciso de ajuda

  Open Access•Theodoro Casalotti Farhat, Paulo Roberto Gonçalves Segundo•Texto Livre Linguagem e Tecnologia•2020

  Incluir item

• Multiple Effects of Messages with Multiple Goals Some Perceived Outcomes of Responses to Sexual Harassment

  Open Access•Shereen G Bingham, Brant R Burleson•Human Communication Research•1989

  Incluir item

• Interpersonal Discussion and Political Knowledge

  Open Access•R C Moore, Jason C Coronel•Human Communication Research•2022

  Incluir item

• The haunting of communication research by dead metaphors

  Open Access•Christian K Nelson•Language & Communication•2001

  Incluir item

• Identity Implications of Influence Goals A Revised Analysis of Face-Threatening Acts and Application to Seeking Compliance With Same-Sex Friends

  Open Access•Steven R Wilson, Carlos G Aleman et al.•Human Communication Research•1998

  Incluir item

• M > 1

  Open Access•Sally Jackson, Dale E Brashers•Human Communication Research•1994

  Incluir item

• Social-Cognitive and Situational Influences on the Use of Face-Saving Persuasive Strategies

  Open Access•Greg Leichty, James L Applegate•Human Communication Research•1991

  Incluir item

• Facework Solidarity, Approbation, and Tact

  Open Access•Tae-Seop Lim, Tae‐seop Lim et al.•Human Communication Research•1991

  Incluir item

• The Search for Reliable Generalizations About Messages A Comparison of Research Strategies

  Open Access•Sally Jackson, Daniel J O’keefe et al.•Human Communication Research•1988

  Incluir item

• The Discourse of Requests

  Open Access•Robert T Craig, Karen Tracy et al.•Human Communication Research•1986

  Incluir item

• The Development of Functional Persuasive Skills in Childhood and Early Adolescence

  Ruth Anne Clark, Jesse G Delia•Child Development•1976

  Incluir item

• The Measurement of Observer Agreement for Categorical Data

  J R Landis, Gary G Koch•Biometrics•1977

  Incluir item

• A Coefficient of Agreement for Nominal Scales

  Open Access•Jacob Cohen•Educational and Psychological…•1960

  Incluir item

• Resolving social conflicts and field theory in social science

  Kurt Lewin•Resolving social conflicts•1997

  Incluir item

• Compliance‐gaining message strategies

  Gerald R Miller, Gerald Miller et al.•Communication Monographs•1977

  Incluir item

• The impact of self interest and desire for liking on the selection of communicative strategies

  Ruth Anne Clark•Communication Monographs•1979

  Incluir item

• A multidimensional scaling validation of an inductively‐derived set of compliance‐gaining strategies

  Richard L Wiseman, William J Schenck‐hamlin et al.•Communication Monographs•1981

  Incluir item

• Perceptions of compliance‐gaining situations

  Michael J Cody, Margaret L Mclaughlin et al.•Communication Monographs•1980

  Incluir item

• Confessions of a Methodological Puritan

  Open Access•Dean E Hewes•Human Communication Research•1983

  Incluir item

• Scripts, Plans, Goals, and Understanding

  David B Kronenfeld, Roger C Schank et al.•Language•1978

  Incluir item

• The Analysis of Subjective Culture

  Allen Mazur, Harry C Triandis et al.•Contemporary Sociology A Journal…•1974

  Incluir item

• Dimensions of Compliance-Gaining Behavior

  Gerald Marwell, David R Schmitt•Sociometry•1967

  Incluir item

• Toward an Implicit Theory of Interpersonal Communication

  Myron Wish, Susan J Kaplan•Sociometry•1977

  Incluir item

• Perceived dimensions of interpersonal relations

  Myron Wish, Morton Deutsch et al.•Journal of Personality and Social…•1976

  Incluir item

• The Organization of Role-Relationships

  Gerald Marwell, J Hage•American Sociological Review•1970

  Incluir item

• Scripts, plans, goals, and understanding

  Roger C Schank•Scripts, plans, goals, and…•1977

  Incluir item

• Topoiand rhetorical competence

  Ruth Anne Clark, Jesse G Delia•Quarterly Journal of Speech•1979

  Incluir item

• Therapeutic Discourse

  Deborah Tannen, William Labov et al.•Language•1981

  Incluir item

• On Generalizing Cabbages, Messages, Kings, and Several Other Things

  Open Access•James J Bradac•Human Communication Research•1983

  Incluir item

• Generalizing About Messages

  Open Access•Sally Jackson, Scott Jacob et al.•Human Communication Research•1983

  Incluir item

• Dimensions of Compliance-Gaining Situations

  Open Access•Michael J Cody, Mary Lou Woelfel et al.•Human Communication Research•1983

  Incluir item

• Cognitive Complexity, Social Perspective-Taking, and Functional Persuasive Skills in Second- To Ninth-Grade Children

  Open Access•Ruth Anne Clark, Jesse G Delia•Human Communication Research•1977

  Incluir item

• Is Sybil there? the structure of some American English directives

  Open Access•Susan Μ Ervin-Tripp, Susan Ervin-Tripp•Language in Society•1976

  Incluir item

• Speech Acts

  Open Access•John R Searle•Speech acts•1969

  Incluir item