Triadic Technology Configuration
A Relational Perspective on Technologists' Role in Shaping Cloud-Based Technologies
Dados Bibliográficos
| ID | 3384126 |
|---|---|
| Autores | Jenna E Myers (0000-0002-7266-5920, Jenna E. Myers is an Assistant Professor in the Centre for Industrial Relations and Human Resources at the University of Toronto, autor correspondente) |
| Ano | 2024 |
| Volume | 77 |
| Fascículo | 3 |
| Páginas | 307-335 |
| Data de publicação | 2024-05-01 |
| Peer Reviewed | Sim |
| Open Access | Sim |
| Tipo | ARTICLE |
| Periódico | Industrial and Labor Relations Review (JOURNAL) |
| Identificadores do periódico | ISSN: 0019-7939 • E-ISSN: 2162-271X |
| Editora | SAGE Publications Inc (PUBLISHER) |
| DOI | 10.1177/00197939241232992 |
| OpenAlex | W4392373505 |
| Idioma | EN |
| Referências citadas | 56 |
Through an ethnographic study of a manufacturing monitoring technology, the author examines how the relations among workers, managers, and third-party technologists impact the ongoing configuration of cloud-based workplace technologies. Because these technologies are broadly networked, data-driven, and highly malleable, the author argues that technologists have an increasingly prominent role. By tracing issues raised by workers and managers in the focal customer firm, the study shows that the employment relation can explain only a limited set of outcomes. An analysis that accounts for technologists' innovative and economic relations with their users fully explains which issues are resolved and how. In contrast to research that implies technologists amplify institutionalized patterns of labor-management relations through their design choices, this study shows that technologists are complex organizational actors with situated interests, values, and identities. Through the development of a triadic model of relations, the author demonstrates why technologists must be included in analyses of contemporary technologies
Cloud computing · Knowledge management · Perspective (graphical · Systems engineering · Artificial Intelligence · Big Data and Business Intelligence · Computer Science · Engineering · Information Systems Theories and Implementation · Innovation and Knowledge Management
Data Driven
Flexibility Versus Efficiency? A Case Study of Model Changeovers in the Toyota Production System
The Autonomy Paradox
To Engage or Not to Engage with AI for Critical Judgments
Participatory design
Information Technology, Workplace Organization, and the Demand for Skilled Labor
In the age of the smart machine
The Discovery of Grounded Theory
Qualitative Data Analysis in Health Psychology
Labor and Monopoly Capital
Collective regulation and the future of work in the digital economy
The Voice Cultivation Process
Work and Technological Change
Creating Conditions for Participation
The Social Construction of Facts and Artefacts
The Transformation of American Industrial Relations
Some Social and Psychological Consequences of the Longwall Method of Coal-Getting
Human-Machine Reconfigurations
From Bread and Roses to #MeToo
Users as Agents of Technological Change
In Search of the High Road
Human Resource Bundles and Manufacturing Performance
Health Care Information Technology, Work Organization, and Nursing Home Performance
Emerging Technologies at Work
Technological Change at Work
The Data-Driven Workplace and the Case for Worker Technology Rights
Relational ethnography
| Velocidade de citação | historical |
|---|---|
| Altamente citado | Não |