Administrative staff members' job competency and their job satisfaction in a Korean research university

Dados Bibliográficos

ID4097504
AutoresJisun Jung (0000-0001-6186-5583, University of Hong Kong, autor correspondente), Jung Cheol Shin (0000-0001-7930-5242, Seoul National University of Education)
Ano2015
Volume40
Fascículo5
Páginas881-901
Data de publicação2015-05-28
Peer ReviewedSim
Open AccessNão
TipoARTICLE
PeriódicoStudies in Higher Education (JOURNAL)
Identificadores do periódicoISSN: 0307-5079 • E-ISSN: 1470-174X
EditoraInforma UK Limited (PUBLISHER • GB)
DOI10.1080/03075079.2013.865161
OpenAlexW2018129837
IdiomaEN
Citações recebidas8
Referências citadas59

The purpose of this study is to explore the impact of administrative staff's job competency on their job satisfaction in a Korean research university. We conceptualized job satisfaction into three subcomponents: satisfaction in the job field, in the workplace, and with the actual task. In the regression analysis, we included demographics, inner motivation, work environments, and nature of work (e.g. clarity of task) factors as the predictors of job satisfaction. We included job competency as a main research variable in the model. This study found that the administrative staff's interpersonal skills affect their overall job satisfaction, and that each dimension of job competency (organizational understanding, problem solving, interpersonal skills, ICT skills, and global competency) has a different impact on the different dimensions of job satisfaction (job field, workplace, and job task)

Affective events theory · Contextual performance · Core self-evaluations · Interpersonal communication · Job analysis · Job attitude · Job design · Job performance · Job satisfaction · Medical education · Personnel psychology · Applied Psychology · Job Satisfaction and Organizational Behavior · Medicine · Perfectionism, Procrastination, Anxiety Studies · Psychology · Social Psychology · Technostress in Professional Settings