Representative Bureaucracy, Organizational Strategy, and Public Service Performance
An Empirical Analysis of English Local Government
Dados Bibliográficos
| ID | 6295173 |
|---|---|
| Autores | Rhys Andrews (0000-0003-1904-9819, Cardiff University, autor correspondente) |
| Ano | 2005 |
| Volume | 15 |
| Fascículo | 4 |
| Páginas | 489-504 |
| Data de publicação | 2005-02-21 |
| Peer Reviewed | Sim |
| Open Access | Não |
| Tipo | ARTICLE |
| Periódico | Journal of Public Administration Research and Theory (JOURNAL) |
| Identificadores do periódico | ISSN: 1053-1858 • E-ISSN: 1477-9803 |
| Editora | Oxford University Press (OUP) (PUBLISHER) |
| DOI | 10.1093/jopart/mui032 |
| OpenAlex | W2037438643 |
| Idioma | EN |
| Citações recebidas | 91 |
| Referências citadas | 10 |
The theory of representative bureaucracy suggests that organizations perform better if their workforces reflect the characteristics of their constituent populations. The management literature implies that the impact of representative bureaucracy is contingent on organizational strategy. Our empirical evidence on English local government is inconsistent with the basic theory of representative bureaucracy but supports a moderating effect of organizational strategy. Representative bureaucracy is negatively associated with citizens' perceptions of local authority performance. However, organizations pursuing a prospector strategy are able to mitigate this negative relationship
Bureaucracy · Business · Empirical evidence · Empirical research · Government (linguistics · Local government · Perception · Political science · Politics · Public relations · Public service · Service (business · Local Government Finance and Decentralization · Nonprofit Sector and Volunteering · Psychology · Public Policy and Administration Research · Law · Marketing · Public Administration
Representative Bureaucracy and Fire Service Performance
Trends and Gaps
Representative bureaucracy and hierarchy
Re-Inventing the Equity Debate
The dimensions of fiscal governance as the cornerstone of public finance sustainability
Policing Citizens
Workforce Diversity in the New Millennium
When boards look like women
Defense against Ableism
Behavioral Drivers of Performance in Public-Sector Organizations
The Political Economy of Public Universities in the United States
Local Government Management and Performance
Representative Bureaucracy and the Role of Expertise in Politics
Realising the Business Case for Diversity
Government Effectiveness in Comparative Perspective
From the Politics of Bureaucracy to the politics of representative bureaucracy
Implications of refugee crisis on public sector healthcare organizations
People Who Run the European Parliament
Representative bureaucracy in European Union agencies
From theory to practice
Can't Get No Satisfaction? The Association Between Community Satisfaction and Population Size for Victoria
Public management reform and organizational performance
Consequences of an Anti‐Corruption Experiment for Local Government Performance in Brazil
A supervisor like me
Representative Bureaucracy, Organizational Integrity, and Citizen Coproduction
Strategic Management Research in the Public Sector
Does Increasing Racial Minority Representation Contribute to Overall Organizational Performance? The Role of Organizational Mission and Diversity Climate
Does Management Performance Impact Citizen Satisfaction
Multidimensional Conflict and Organizational Performance
Does Gender Matter? The Effect of Gender Representation of Public Bureaucracy on Governmental Performance
Network Diversity and the Ability of Public Managers to Influence Performance
Equity in Public Services
Women in government
Reconstructing Empirical Public Administration
Beyond Empiricists Versus Postmodernists
Objective and Subjective Performance Measures
Representative Bureaucracy, Ethnicity, and Public Schools
Application of Strategic Management Tools After an NPM-Inspired Reform
Representative Bureaucracy and Policy Tools
Deconstructing Public Administration Empiricism
Unraveling Representative Bureaucracy
A Dream Attained or Deferred? Examination of Production and Placement of Latino Administrators
Under What Conditions Does Caseworker-Caregiver Racial/Ethnic Similarity Matter for Housing Service Provision? An Application of Representative Bureaucracy Theory
Equity in Federal Contracting
Beyond a Numbers Game? Impact of Diversity and Inclusion on the Perception of Organizational Justice
Representative bureaucracy and family planning service delivery in Tanzania
How Bureaucratic Representation Affects Public Organizational Performance
Diversity Management, Job Satisfaction, and Performance
Multicultural public administration
Applying an intersectional understanding of extra work behavior and emotional exhaustion in local public service
How does diversity affect public organizational performance? A meta‐analysis
Effects of representative bureaucracy on perceived performance and fairness
Can Performance Management Foster Social Equity? Stakeholder Power, Protective Institutions, and Minority Representation
Does bureaucratic representation enhance overall organizational accountability in policing
The Dog That Didn't Bark
Diversity and Dominance in the Arctic. Ethnic Relations in the Greenlandic Bureaucracy
Public Management in Political Institutions
When active representation is not enough
Public service motivation and organizational performance in Swiss federal government
Racial diversity, is it a blessing to an organization? Examining its organizational consequences in municipal police departments
Comparing local politicians’ and bureaucrats’ assessments of democratic participation
Modernising Government
Bureaucratic Representation and the Rejection Hypothesis
Strategic Management and the Performance of Public Organizations
Organizational strategic stance and perceived public service performance
Deconstructing Larry Luton
Strategic Planning and Management in Local Government in Norway
Taken for Granted? Managing for Social Equity in Grant Programs
Strategic Management and Performance in Public Organizations
Strategic Management and Public Service Performance
Municipal Structure Matters
A Solution in Search of a Problem? Discrimination, Affirmative Action, and the New Public Service
The Managing of the Presidency
Manager-in-Chief
EU accession and public service performance
The politics of redistribution in local governments
Representation in Nonelected Participatory Processes
Equal Access to the Top? Representative Bureaucracy and Politicians’ Recruitment Preferences for Top Administrative Staff
Representative Bureaucracy
Integrative Publicness
Diversity in the US Federal Government
What Drives the Implementation of Diversity Management Programs? Evidence from Public Organizations
Network Embeddedness and Public Agency Performance
Structural and Institutional Determinants of Influence Reputation
Serpents in the Sand
Representative Bureaucracy and Public Hiring Preferences
A Woman's Touch? Gendered Management and Performance in State Administration
Are generic strategies ‘fit for purpose’ in a public service context
Does Meritocracy Produce Desirable Outcomes for Public Organizations? Results of a Worldwide Expert Survey from 149 Nations
Transparência sobre dirigentes públicos estaduais
Workforce diversity in Kenyan public universities
Representative Bureaucracy and Distributional Equity
Strategy Content and Organizational Performance
Researching Local Government Using Electronic Surveys
Diversity, Representation, and Performance
Goals, Rules, and Effectiveness in Public, Private, and Hybrid Organizations
Using Multiple Informants in Public Administration
Strategy Content and Public Service Organizations
Organizational Interdependence and Intra-Organizational Structure
Bureaucracy and Constitutionalism
Lipstick and Logarithms
| Obras citantes distintas | 91 |
|---|---|
| Citações por ano | 4,55 |
| Intervalo de citações | 2006 - 2026 (21) |
| Velocidade de citação | current |
| Altamente citado | Não |
| Tipos de citação | Neutras: 91 |