EU accession and public service performance

Dados Bibliográficos

ID6326271
AutoresRhys Andrews (0000-0003-1904-9819, Cardiff University), George A Boyne (Cardiff Business School, Cardiff University, UK), Kenneth J Meier (0000-0002-6378-0855, Texas A&M University, USA, and Cardiff Business School, Cardiff University, UK), Laurence J O''Toole, Laurence J O’toole (University of Georgia), Laurence J O'Toole (University of Georgia), Richard M Walker (0000-0003-1503-1814, Centre for Urban Planning and Environmental Management, University of Hong Kong, and Cardiff Business School Cardiff University, UK)
Ano2009
Volume37
Fascículo1
Páginas19-37
Data de publicação2009-01-01
Peer ReviewedSim
Open AccessNão
TipoARTICLE
PeriódicoPolicy & Politics (JOURNAL)
Identificadores do periódicoISSN: 0305-5736 • E-ISSN: 1470-8442
EditoraBristol University Press (PUBLISHER • GB)
DOI10.1332/030557309x398477
OpenAlexW2080048594
IdiomaEN
Citações recebidas3
Referências citadas20

Since the expansion of the European Union (EU) in 2004 it has been widely assumed that the quality of UK public services has suffered due to high levels of worker migration from Eastern Europe. This article explores the effects of immigration on the service achievements of English local authorities between 2006 and 2007, and citizen satisfaction in 2006. The statistical results suggest that high levels of worker migration from EU A8 countries are associated with lower service performance, but that this negative relationship may be moderated by prior experience of dealing with European immigrants. Theoretical and practical implications are discussed

Accession · Business · Demographic economics · Economics · Eu countries · European union · Immigration · International trade · Political science · Public service · Quality (philosophy · Service (business · Employment and Welfare Studies · Law · Migration and Labor Dynamics · Migration, Refugees, and Integration · Public Administration · Marketing