Technology in care systems

Displacing, reshaping, reinstating or degrading roles

Dados Bibliográficos

ID8064045
AutoresKate Hamblin (0000-0001-8207-4414, Centre for International Research on Care, Labour and Equalities (CIRCLE), Faculty of Social Sciences University of Sheffield Sheffield UK, autor correspondente)
Ano2022
Volume37
Fascículo1
Páginas41-58
Data de publicação2022-02-06
Peer ReviewedSim
Open AccessSim
TipoARTICLE
PeriódicoNew Technology Work and Employment (JOURNAL)
Identificadores do periódicoISSN: 0268-1072 • E-ISSN: 1468-005X
EditoraWiley (PUBLISHER • GB)
DOI10.1111/ntwe.12229
PMID35911255
OpenAlexW4210352712
IdiomaEN
Citações recebidas11
Referências citadas46

In the United Kingdom and further afield, policy discourse has focused on the efficiencies technology will afford the care sector by increasing workforce capacity at a time when there are recruitment and retention issues. Previous research has explored the impact of telecare and other technologies on roles within the care sector, but issues related to job quality and the consequences of newer digital technologies that are increasingly being deployed in care settings are under researched. Through an exploration of the literature on robotics and empirical studies of telecare and mainstream 'smart' digital technology use in UK adult social care, this paper examines how these technologies are generating new forms of work and their implications for job quality, arguing the tendency to prioritise technology results in the creation 'machine babysitters' and 'fauxtomatons

Architectural engineering · Business · Operations management · Process management · AI in Service Interactions · Engineering · Persona Design and Applications · Social Robot Interaction and HRI