Crowdsourcing as a new instrument in the government's arsenal

Explorations and considerations

Dados Bibliográficos

ID9783471
AutoresPatrice Dutil (0000-0003-2294-7492, autor correspondente)
Ano2015
Volume58
Fascículo3
Páginas363-383
Data de publicação2015-09-01
Peer ReviewedSim
Open AccessSim
TipoARTICLE
PeriódicoCanadian Public Administration (JOURNAL)
Identificadores do periódicoISSN: 0008-4840 • E-ISSN: 1754-7121
EditoraWiley (PUBLISHER • GB)
DOI10.1111/capa.12134
OpenAlexW1876077317
IdiomaEN
Citações recebidas14
Referências citadas21

Governments have made strides in “crowdsourcing” yet the concept has not been defined as a tool in either policy‐making or in delivering services. The article identifies different forms of crowdsourcing and argues that existing taxonomies for governing instruments insufficiently account for crowdsourcing as a strategic tool in its arsenal. Focusing on the most important types of crowdsourcing drawn from the federal, provincial and municipal levels, it explores the limits of crowdsourcing and issues it raises for governance and administration. The cases reveal how crowdsourcing can help the state meet needs by activating crowds into accomplishing tasks. Using crowds is more than a procedural novelty: it opens new venues for direct contact between the state and citizens that can affect the force and direction of decision making

Business · Computer security · Corporate governance · Crowds · Crowdsourcing · Data science · Government (linguistics · Knowledge management · Novelty · State (computer science · World Wide Web · Computer Science · E-Government and Public Services · Mobile Crowdsensing and Crowdsourcing · Open Source Software Innovations · Psychology · Social Psychology