Delivering Results for Canadians

Improving the Contributions of Enabling Functions

Dados Bibliográficos

ID9784402
AutoresRobert P Shepherd (0000-0002-4205-1952, Professor and Graduate Supervisor, School of Public Policy & Administration Carleton University, autor correspondente), Éric Champagne (0000-0002-9642-3475, Professor in Public Administration University of Ottawa)
Ano2024
Volume67
Fascículo4
Páginas585-597
Data de publicação2024-12-01
Peer ReviewedSim
Open AccessSim
TipoARTICLE
PeriódicoCanadian Public Administration (JOURNAL)
Identificadores do periódicoISSN: 0008-4840 • E-ISSN: 1754-7121
EditoraWiley (PUBLISHER • GB)
DOI10.1111/capa.12600
OpenAlexW4406104356
IdiomaEN
Citações recebidas8
Referências citadas13

Implementing a results‐oriented management system has been a long‐term goal and a challenge for federal public sector organizations in Canada. This article highlights the efforts by the Government of Canada to improve performance measurement, evaluation, and audit (PMEA) functions over time. The article traces administrative reforms since 2000, highlighting the shift from inputs and outputs towards a results‐focused environment aimed at achieving outcomes. However, even after many reforms and goodwill, there remain gaps among the senior policymakers regarding the meaning of “results for Canadians.” The article points out that siloed approaches by function have led to isolated practices and inefficiencies in data sharing and reporting for effectively supporting decision‐making. Although individual functions have improved, implementing a comprehensive results‐focused management architecture continues to pose a significant challenge. The article proposes steps to enhance the effectiveness of PMEA functions, emphasizing the need to integrate functions to enhance public services, decision‐making, and institutional learning

Business · Political science · Sociology · Computer Science · Evaluation and Performance Assessment