Organizational Pathology Compared to What? Impacts of Job Characteristics and Career Trajectory on Perceptions of Organizational Red Tape

Dados Bibliográficos

ID10397293
AutoresBranco Ponomariov (The University of Texas at San Antonio), Branco L Ponomariov, P Craig Boardman (The Ohio State University)
Ano2011
Volume71
Fascículo4
Páginas582-597
Data de publicação2011-07-01
Peer ReviewedSim
Open AccessSim
TipoARTICLE
PeriódicoPublic Administration Review (JOURNAL)
Identificadores do periódicoISSN: 0033-3352 • E-ISSN: 1540-6210
EditoraWiley (PUBLISHER • GB)
DOI10.1111/j.1540-6210.2011.02390.x
OpenAlexW2049837017
IdiomaEN
Citações recebidas5
Referências citadas53

Early studies of organizational red tape emphasized that worker perceptions of organizational rules and procedures are dependent on workers’ frames of reference. However, most prior studies do not account sufficiently for how and why these reference points vary across employees, even if they work within the same or similar organizational contexts. While the effects of contemporaneous employee attitudes on perceptions of red tape have been considered in prior analyses, how do perceptions of organizational rules and procedures as red tape relate to workers’ prior career trajectories and occupational contexts? Variable norms and expectations across organizations as well as across the public and private sectors may produce different attitudes toward rules and procedures. Of equal import, current occupational characteristics are relatively unexamined in studies of worker perceptions of red tape. Using a survey of state level public managers, this paper examines how employees’ perceptions of red tape are mediated by their prior career trajectories and experiences, as well as by their occupational context. Implications for theory and practice are discussed

Context (archaeology · Perception · Political science · Public relations · Ethics in Business and Education · Job Satisfaction and Organizational Behavior · Management and Organizational Studies · Psychology · Social Psychology