Public Managers in Integrated Services Collaboratives
What Works Is Workarounds
Bibliographic Data
| ID | 10399652 |
|---|---|
| Authors | David Campbell (0000-0003-0525-8150, University of California, Davis) |
| Year | 2012 |
| Volume | 72 |
| Issue | 5 |
| Pages | 721-730 |
| Publication date | 2012-08-13 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Public Administration Review (JOURNAL) |
| Journal identifiers | ISSN: 0033-3352 • E-ISSN: 1540-6210 |
| Publisher | Wiley (PUBLISHER • GB) |
| DOI | 10.1111/j.1540-6210.2012.02545.x |
| OpenAlex | W2124977704 |
| Language | EN |
| Citations received | 20 |
| References cited | 35 |
Public managers in local integrated services collaboratives find that commitment to local partnership goals sometimes requires evading policy directives that are imposed by legislation or bureaucratic superiors. Using data that reveal what is often concealed, the author finds that these workarounds can be defined and identified and that they often revolve around central features of policy rather than marginal details. Workarounds emerge in the space created by certain managerial strategies and dispositions: treating directives as starting points for negotiation, using performance to justify discretion and manage risk, establishing local collaborative goals as an alternative locus of accountability, and distinguishing front‐door services from back‐door accounting. By aggregating data from clusters of workaround stories, researchers and practitioners can (1) identify policy flaws in need of repair, (2) illuminate tensions in the integrated service ideal, and (3) inform the enduring normative debate over administrative discretion and public accountability
Accountability · Adversarial system · Bureaucracy · Business · Discretion · Legislation · Political science · Public relations · Workaround · Computer Science · Healthcare innovation and challenges · Law · Nonprofit Sector and Volunteering · Public Administration · Public Policy and Administration Research
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Responding to reforms
Perceptions of professionals about factors affecting the implementation of early childhood support systems
Designing and Implementing Cross‐Sector Collaborations
A recipe for success? The importance of perceptions of goal agreement in cross‐sector collaboration
Rules Compliance Behavior
Turning Cobwebs into Walls
Rules and Flexibility in Public Budgeting
From the Bottom-Up
The eligibility of Public Administration research for ethics review
Death by a Thousand 10-Minute Tasks
Care Like Kin
Integration of Health and Social Services at the Systems Level
Metis, craft, civic mindedness
How higher education spending in the community misses the mark and what we tried to do about it at Patnet’s annual conference
Understanding Motivations of Mega‐Gift Donors to Higher Education
Relational Mechanisms in Complex Contracting
Theorizing from Qualitative Research in Public Administration
Non-compliant Managers, Judging Citizens
Legal Aid and Social Policy
The implementation game
Working, Shirking, and Sabotage
New Directions in Education Policy Implementation
Street-Level Bureaucracy
Assessing the Effectiveness of Faith-Based Programs
Policy Workaround Stories Are Valuable Evaluative Indicators
Rethinking School Reform
Rethinking Welfare School‐Attendance Policies
Guerrilla Employees
What Middle Managers Do in Local Government
Citizen Soldiers
Federalism and Workforce Policy Reform
"The Science of "Muddling Through
The Future of Public and Nonprofit Strategic Planning in the United States
Still Muddling, Not Yet Through
Do Networks Really Work? A Framework for Evaluating Public‐Sector Organizational Networks
Managing Boundaries in American Administration
Performance Measurement in the Public Sector in England
What's New about the New Public Management? Administrative Change in the Human Services
Inside Collaborative Networks
The Study of Administration
Backward Mapping
Seeing Like a State
| Unique citing works | 20 |
|---|---|
| Citations per year | 1,67 |
| Citation span | 2014 - 2025 (12) |
| Citation velocity | recent |
| Highly cited | No |
| Citation types | Neutral: 20 |