Developments in Electronic Information Systems in Social Welfare Agencies
From Simple to Complex
Bibliographic Data
| ID | 10896015 |
|---|---|
| Authors | Philip Gillingham (0000-0001-7708-1927, University of Queensland, Brisbane, Australia, corresponding author) |
| Year | 2019 |
| Volume | 49 |
| Issue | 1 |
| Pages | 135-146 |
| Publication date | 2019-01-01 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | The British Journal of Social Work (JOURNAL) |
| Journal identifiers | ISSN: 0045-3102 • E-ISSN: 1468-263X |
| Publisher | Oxford University Press (PUBLISHER • GB) |
| DOI | 10.1093/bjsw/bcy014 |
| OpenAlex | W2795114065 |
| Language | EN |
| Citations received | 5 |
| References cited | 25 |
The problems with current forms of electronic information systems (IS) being used by social welfare agencies have been documented by researchers internationally and attention is turning to how they might be better designed and used. In this article, drawing from ethnographic research about IS implementation and evaluation with a number of social welfare agencies, two different approaches—one simple and one complex—to designing and using IS in social welfare agencies are presented. The advantages and disadvantages of each approach, as emerged from discussions with research participants, are explored. The aim of the article is to assist both decision makers and practitioners in social welfare agencies to clarify their needs in relation to how future IS are designed and used.
Epistemology · Ethnography · Political science · Public relations · Relation (database) · Simple (philosophy) · Social Welfare · Sociology · Welfare · Computer Science · Information Systems Theories and Implementation · Law · Mental Health and Patient Involvement · Social Work Education and Practice · Social Work
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Performing 'Initial Assessment
Accountable and Countable
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Data Recording and Social Work
A Tale of Two CAFs
A Chronicling System for Children's Social Work
An Exemplary Scheme? An Evaluation of the Integrated Children's System
Electronic Information Systems and Human Services Organisations
Electronic information systems in human service organizations
Materializing Morality
| Citations per year | 0.71 |
|---|---|
| Citation span | 2019 - 2025 (7) |
| Highly cited | No |