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Implementation and Early Utilization of a Suicide Hotline for Veterans

Bibliographic Data

ID11034246
AuthorsKerry L Knox (Kerry L. Knox and Janet Kemp are with the Department of Veterans Affairs and the Center of Excellence for Suicide Prevention, Canandaigua VA Medical Center, Canandaigua, NY. Richard McKeon is with the Center for Mental Health Services, Substance Abuse and Mental Health Service Administration, Rockville, MD. Ira R. Katz is with the Department of Veterans Affairs, Washington, DC.), Janet Kemp (Kerry L. Knox and Janet Kemp are with the Department of Veterans Affairs and the Center of Excellence for Suicide Prevention, Canandaigua VA Medical Center, Canandaigua, NY. Richard McKeon is with the Center for Mental Health Services, Substance Abuse and Mental Health Service Administration, Rockville, MD. Ira R. Katz is with the Department of Veterans Affairs, Washington, DC.), Richard Mckeon (Kerry L. Knox and Janet Kemp are with the Department of Veterans Affairs and the Center of Excellence for Suicide Prevention, Canandaigua VA Medical Center, Canandaigua, NY. Richard McKeon is with the Center for Mental Health Services, Substance Abuse and Mental Health Service Administration, Rockville, MD. Ira R. Katz is with the Department of Veterans Affairs, Washington, DC.), Ira R Katz (0000-0002-1820-4090, Kerry L. Knox and Janet Kemp are with the Department of Veterans Affairs and the Center of Excellence for Suicide Prevention, Canandaigua VA Medical Center, Canandaigua, NY. Richard McKeon is with the Center for Mental Health Services, Substance Abuse and Mental Health Service Administration, Rockville, MD. Ira R. Katz is with the Department of Veterans Affairs, Washington, DC.)
Year2012
Volume102
IssueS1
PagesS29-S32
Publication date2012-03-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueAmerican Journal of Public Health (JOURNAL)
Journal identifiersISSN: 0090-0036 • E-ISSN: 1541-0048
PublisherAmerican Public Health Association (PUBLISHER • US)
DOI10.2105/ajph.2011.300301
PMID22390596
PMCIDPMC3496449
OpenAlexW2140083417
LanguageEN
Citations received6
References cited11

Suicide crisis lines have a respected history as a strategy for reducing deaths from suicide and suicidal behaviors. Until recently, however, evidence of the effectiveness of these crisis lines has been sparse. Studies published during the past decade suggest that crisis lines offer an alternative to populations who may not be willing to engage in treatment through traditional mental health settings. Given this promising evidence, in 2007, the Department of Veterans Affairs in collaboration with the Department of Health and Human Services’ Substance Abuse and Mental Health Administration implemented a National Suicide Hotline that is staffed 24 hours a day, 7 days a week, by Veterans Affairs clinical staff. We report here on the implementation of this suicide hotline and our early observations of its utilization in a largely male population

Environmental health · Family medicine · Hotline · Medical emergency · Occupational safety and health · Poison control · Psychiatry · Suicide prevention · Telecommunications · Human Factors and Ergonomics · Medicine · Mental Health Treatment and Access · Posttraumatic Stress Disorder Research · Suicide and Self-Harm Studies · Gerontology

  • The Effectiveness of Crisis Line Services

    Open Access•Adam S Hoffberg, Kelly A Stearns-Yoder et al.•Frontiers in Public Health•2020

  • Association Between Use of Services To Address Adverse Social Determinants of Health and Documented Suicide Attempt Among Patients in the Veterans Health Administration

    Open Access•John R Blosnich, Aerin Derussy et al.•Journal of Community Health•2025

  • Suicide Risk among Women Veterans in Distress

    Open Access•Rajeev Ramchand, Lynsay Ayer et al.•Women s Health Issues•2016

  • Housing Instability and Mental Distress among US Veterans

    Robert M Bossarte, John R Blosnich et al.•American Journal of Public Health•2013

  • Postdeployment Treatment Gap

    Open Access•Stephen B Goldberg, Anthony Flynn et al.•The Counseling Psychologist•2022

  • Satisfaction and Mental Health Outcomes Associated with a Large Regional Helpline

    Open Access•Sean R McClellan, Meaghan Hunt et al.•Community Mental Health Journal•2022

  • Establishing Priorities for Reducing Suicide and Its Antecedents in the United States

    Kerry L Knox, Eric D Caine•American Journal of Public Health•2005

  • If Suicide Is a Public Health Problem, What Are We Doing to Prevent It

    Kerry L Knox, Yeates Conwell et al.•American Journal of Public Health•2004

Unique citing works6
Citations per year0,46
Citation span2013 - 2025 (13)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 6

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