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Volunteer Retention

The Importance of Organisational Support and Psychological Contract Breach

Bibliographic Data

ID11042861
AuthorsArlene Walker (0000-0003-1310-9729, Deakin University Geelong Waterfront Campus, corresponding author), Rebecca Accadia (Barrett Consulting Group), Beth M Costa (Deakin University Geelong Waterfront Campus), Beth Costa (0000-0001-8888-3888, Deakin University)
Year2016
Volume44
Issue8
Pages1059-1069
Publication date2016-11-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueJournal of Community Psychology (JOURNAL)
Journal identifiersISSN: 0090-4392 • E-ISSN: 1520-6629
PublisherWiley (PUBLISHER • GB)
DOI10.1002/jcop.21827
OpenAlexW2545409454
LanguageEN
Citations received11
References cited30

Volunteer organizations face issues related to the retention of volunteers, not unlike those found in the paid workforce; however, management and authority structures and practices are different. In previous research, support factors and psychological contracts have been found to contribute to retention of employees. Few studies of volunteers have investigated the appropriateness of these variables. Survey data from 721 Australian volunteers from diverse organizations were analyzed to learn to what degree perceived organizational support, coworker support, and psychological contract breach explained volunteer intention to remain, having controlled for age and tenure. Psychological contract breach explained much more of the variance in volunteer intention to remain than tenure, coworker support, or perceived organizational support. The relationship between psychological contract breach and volunteer intention to remain is similar to that found in the paid workforce, despite the differences in management in the 2 sectors

Business · Organizational commitment · Perceived organizational support · Political science · Psychological contract · Public relations · Variance (accounting) · Volunteer · Workforce · Accounting · Job Satisfaction and Organizational Behavior · Law · Nonprofit Sector and Volunteering · Psychology · Social Psychology · Workplace Spirituality and Leadership

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Unique citing works11
Citations per year1,22
Citation span2017 - 2026 (10)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 11

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