The effect of examiner ethnicity on the job satisfaction responses of blacks in community surveys

A South African Study

Bibliographic Data

ID11044402
AuthorsChristopher Orpen (University of the Witwatersrand, corresponding author)
Year1981
Volume9
Issue1
Pages81-85
Publication date1981-01-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueJournal of Community Psychology (JOURNAL)
Journal identifiersISSN: 0090-4392 • E-ISSN: 1520-6629
PublisherWiley (PUBLISHER • GB)
DOI10.1002/1520-6629(198101)9:1<81::aid-jcop2290090108>3.0.co;2-b
OpenAlexW2014545462
LanguageEN
References cited10

To test the hypothesis that the race of the examiner and the anonymity of the subject's responses would influence job satisfaction scores, a black or white examiner gave two scales of job satisfaction to black employees in South Africa under anonymous or personalized conditions. An analysis of variance conducted on the four groups formed in this way showed that the race of the examiner significantly affected job satisfaction scores, but that the anonymity of the respondent did not. It also revealed a significant interaction between race and anonymity on job satisfaction scores. The results are taken as suggestive evidence that community surveys should be conducted by a person of the same ethnic background as the respondent, especially in societies like present-day South Africa.

Anonymity · Environmental health · Ethnic group · Job satisfaction · Medical examiner · Poison control · Political science · Race (biology) · Respondent · Sociology · Test (biology) · Variance (accounting) · White (mutation) · Cultural Differences and Values · Customer Service Quality and Loyalty · Demography · Gender Studies · Human Factors and Ergonomics · Job Satisfaction and Organizational Behavior · Medicine · Psychology · Social Psychology

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