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Carers’ experiences of timely access to and use of dementia care services in eight European countries

Bibliographic Data

ID11198804
AuthorsHannah Jelley (0000-0002-2164-7327, Bangor University, corresponding author), Liselot Kerpershoek (0000-0001-6774-3480, Maastricht University), Frans Verhey, Frans R J Verhey (0000-0002-8307-8406, Maastricht University), Claire Wolfs (0009-0000-9715-0520, Maastricht University), Marjolein De Vugt (0000-0002-2113-4134, Maastricht University), Anja Bieber (0000-0002-9506-2532, Martin Luther University Halle-Wittenberg), Astrid Stephan (0000-0002-5068-918X, Martin Luther University Halle-Wittenberg), Gabriele Meyer (0000-0002-9437-215X, Martin Luther University Halle-Wittenberg), Mona Michelet (0000-0003-3457-8145, Oslo University Hospital), Geir Selbaek (0000-0001-6511-8219, University of Oslo), Britt-Marie Sjölund (Karolinska Institutet), Anders Sköldunger (0000-0001-8439-2248, Karolinska Institutet), Louise Hopper (0000-0002-9382-5241, Dublin City University), Kate Irving (0000-0002-9255-4574, Dublin City University), Maria J Marques (0000-0001-9214-4180, Universidade Nova de Lisboa), Maria Marques (0000-0003-1006-393X), Maria Conceição Balsinha (Universidade Nova de Lisboa), Manuel Goncalves-Pereira (0000-0003-1419-1306, Universidade Nova de Lisboa), Elisa Portolani (0000-0002-8528-1483, Centro San Giovanni di Dio Fatebenefratelli), Daniel Michael Portolani, Orazio Zanetti (0000-0002-5408-0048, Centro San Giovanni di Dio Fatebenefratelli), Bob Woods (0000-0002-6781-651X, Bangor University)
Year2021
Volume41
Issue2
Pages403-420
Publication date2021-02-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueAgeing and Society (JOURNAL)
Journal identifiersISSN: 0144-686X • E-ISSN: 1469-1779
PublisherCambridge University Press (CUP) (PUBLISHER)
DOI10.1017/s0144686x19001119
OpenAlexW2973866422
LanguageEN
Citations received3
References cited35

Timely access to care services is crucial to support people with dementia and their family carers to live well. Carers of people with dementia (N = 390), recruited from eight countries, completed semi-structured interviews about their experiences of either accessing or not using formal care services over a 12-month period in the Access to Timely Formal Care (Actifcare) study. Participant responses were summarised using content analysis, categorised into clusters and frequencies were calculated. Less than half of the participants (42.3%) reported service use. Of those using services, 72.8 per cent reported timely access and of those not using services 67.2 per cent were satisfied with this situation. However, substantial minorities either reported access at the wrong time (27.2%), or feeling dissatisfied or mixed feelings about not accessing services (32.8%). Reasons for not using services included use not necessary yet, the carer provided support or refusal. Reasons given for using services included changes in the condition of the person with dementia, the service's ability to meet individual needs, not coping or the opportunity to access services arose. Facilitators and barriers to service use included whether participants experienced supportive professionals, the speed of the process, whether the general practitioner was helpful, participant's own proactive attitude and the quality of information received. To achieve timely support, simplified pathways to use of formal care services are needed

Business · Coping (psychology) · Dementia · Feeling · Psychiatry · Service (business) · Dementia and Cognitive Impairment Research · Geriatric Care and Nursing Homes · Intergenerational Family Dynamics and Caregiving · Medicine · Nursing · Psychology · Social Psychology

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Unique citing works3
Citations per year0.75
Citation span2022 - 2026 (5)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 3

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