Tour guide communication competence
French, German and American tourists' perceptions
Bibliographic Data
| ID | 11207308 |
|---|---|
| Authors | Denis Leclerc (Arizona State University, corresponding author), Judith N Martin (Arizona State University) |
| Year | 2004 |
| Volume | 28 |
| Issue | 3-4 |
| Pages | 181-200 |
| Publication date | 2004-05-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | International Journal of Intercultural Relations (JOURNAL) |
| Journal identifiers | ISSN: 0147-1767 • E-ISSN: 1873-7552 |
| Publisher | Elsevier BV (PUBLISHER) |
| DOI | 10.1016/j.ijintrel.2004.06.006 |
| OpenAlex | W2014400059 |
| Language | EN |
| Citations received | 20 |
| References cited | 30 |
Assertiveness · Cognition · Communicative competence · Competence (human resources · Developmental psychology · Geography · German · Intercultural communication · Interpersonal communication · Linguistics · Nonverbal communication · Pedagogy · Perception · Tourism · Diverse Aspects of Tourism Research · International Student and Expatriate Challenges · Language, Metaphor, and Cognition · Psychology · Social Psychology
Evaluación de intervenciones sociales basadas en el turismo usando el enfoque metodológico de la Evaluación Realista
Guidelines for the development of tourism for tourists with different demographic characteristics in Sichon District, Nakhon Si Thammarat Province
Jordanian Tour Guides' Communication Competency
Virtual reality as a bridge
An Exploration of Tourist Guides' Competencies to Create Memorable Tourist Experiences
Communication Skills in the Tourism Sector
Taxi Tour Guides as Culture Brokers on Jeju Island in South Korea
Tourism, Nature and Sustainability
Tourism
Intercultural Communication Competency Practices in the Hotel Industry
Rhetorical aspects of tour guiding
Multilingualism and international tourism
Insecure positions, heteronomous autonomy and tourism-cultural capital
Análisis del perfil sociodemográfico y de las motivaciones del turista que visita Quito, Ecuador
Testing the proposed “GuidePerf” scale for tourism
Asymmetric effects of extreme-moderate online reviews in the language-satisfaction relationship
Opinion mining from online travel reviews
How does culture influence a Country's travel and tourism competitiveness? A longitudinal frontier study on 39 countries
A short-form measure for assessment of emotional intelligence for tour guides
Cultural competence for tour leaders
Field methods in cross-cultural research
Cultures in contact
Methods and Data Analysis for Cross-Cultural Research
Assessing Communication Competency for Intercultural Adaptation
Intercultural Communication Competence
Implicit theories of communicative competence
Tourist satisfaction
Tourist-guide interaction
American ways
The behavioral assessment scale for intercultural communication effectiveness
Issues in the development of a theory of interpersonal competence in the intercultural context
Exploring the cross-cultural equivalence of the behavioral assessment scale for intercultural communication
Cultural and intercultural communication competence
Behavioral assessment of communication competency and the prediction of cross-cultural adaptation
Behavioral categories of intercultural communication competence
An empirical study of Canadian technical assistance
Effects of Culture and Response Format on Extreme Response Style
Competence and Incompetence in the Context of Independence [and Comments and Reply]
The practice of social research
The tourist guide
Hosts and Guests Revisited
The Guided Tour
The "Competent Communicator" as a Cognitive Prototype
| Unique citing works | 20 |
|---|---|
| Citations per year | 1,43 |
| Citation span | 2012 - 2024 (13) |
| Citation velocity | recent |
| Highly cited | No |
| Citation types | Neutral: 19 |