Divergent Views of Clients and Professionals
A Comparison of Responses to a Needs Assessment Instrument
Bibliographic Data
| ID | 11214598 |
|---|---|
| Authors | Rosalyn Benjamin Darling (Indiana University of Pennsylvania, corresponding author), Mark A Hager (0000-0002-2636-1969, Urban Institute), Jami M Stockdale, Jami Stockdale (California Family Health Council), D Alex Heckert (Indiana University of Pennsylvania) |
| Year | 2002 |
| Volume | 28 |
| Issue | 3 |
| Pages | 41-63 |
| Publication date | 2002-10-17 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Journal of Social Service Research (JOURNAL) |
| Journal identifiers | ISSN: 0148-8376 • E-ISSN: 1540-7314 |
| Publisher | Informa UK Limited (PUBLISHER • GB) |
| DOI | 10.1300/j079v28n03_03 |
| OpenAlex | W1549436186 |
| Language | EN |
| Citations received | 1 |
| References cited | 13 |
This article presents the findings from a study comparing the responses of human service providers and service users to a community needs assessment survey. The analysis of data from this study provided strong support for the hypothesis that providers would see their clients as more needy than the clients would see themselves. The analysis also suggested support for a second hypothesis that professionals and clients would emphasize different needs. In particular, although both groups of respondents emphasized information/access and material support issues, the groups differed markedly in their perceptions of need for formal support services and services to address social participation concerns. In general, the professionals were more concerned than their clients about personal and family problems, whereas the clients were more concerned with universal human needs, such as access to public libraries and recreational facilities
Business · Human services · Internet privacy · Perception · Public relations · Recreation · Service (business · Service provider · Healthcare innovation and challenges · Homelessness and Social Issues · Marketing · Mental Health and Patient Involvement · Psychology · Social Work
Patients' Views of Medical Practice
Indentification and prioritization of needs of families by multiple groups
Converging Perspectives of Consumers and Providers in Assessing Needs of Families
Blaming the Client
Personal versus Environmental Emphases in Social Workers' Perceptions of Client Problems
Reliability and Bias in Categorizing Individual Client Problems
Social System Perspective and Clinical Perspective
| Unique citing works | 1 |
|---|---|
| Citations per year | 0.06 |
| Citation span | 2010 - 2010 (1) |
| Citation velocity | historical |
| Highly cited | No |
| Citation types | Neutral: 1 |