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The Non-MSW

Overlooked Conflicts in Undervalued Personnel

Bibliographic Data

ID11214669
AuthorsNeil A Cohen (California State University System, corresponding author)
Year1980
Volume3
Issue4
Pages411-427
Publication date1980-11-01
Open AccessNo
TypeARTICLE
VenueJournal of Social Service Research (JOURNAL)
Journal identifiersISSN: 0148-8376 • E-ISSN: 1540-7314
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1300/j079v03n04_06
OpenAlexW1768758768
LanguageEN
References cited2

Intra-role conflict perceptions were found to exist among a sample of 409 non-MSW line public welfare workers, particularly for the following groups: (1) youngest, (2) white, (3) eligibility workers, and (4) least tenured. Multiple regression analysis revealed that age was the best predictor and was inversely correlated with the rate of perceived role conflict. Recommendations to reduce this conflict include: (1) improved matching of workers with job assignments; (2) upgrading orientation and training of new workers; (3) more involvement of welfare clients in the evaluation of workers; and (4) more client participation in the planning and program development processes which affect the nature of their social and eligibility services

Affect (linguistics · Demographic economics · Economic growth · Economics · Environmental health · Logistic regression · Matching (statistics · Perception · Political science · Public economics · Public welfare · Sample (material · Welfare · Applied Psychology · Employment and Welfare Studies · Medicine · Psychology · Social Policy and Reform Studies · Social Psychology · Social Work Education and Practice · Social Work

  • Role Conflict and Ambivalence in Leadership

    Melvin Seeman•American Sociological Review•1953

  • Role Conflict and Its Resolution

    Open Access•John T Gullahorn, Jeanne E Gullahorn•Sociological Quarterly•1963

Highly citedNo

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