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Testing the Mediating Effect of Need–Supply Fit on the Relationship Between Volunteer Management Practices and Volunteer Satisfaction in China

Bibliographic Data

ID11215604
AuthorsZhiming Liu (0009-0008-3786-2479, South China Agricultural University), Haiwei Jia (South China Agricultural University, corresponding author)
Year2022
Volume48
Issue1
Pages28-44
Publication date2022-01-02
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueJournal of Social Service Research (JOURNAL)
Journal identifiersISSN: 0148-8376 • E-ISSN: 1540-7314
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/01488376.2021.1951924
OpenAlexW3183163889
LanguageEN
Citations received1
References cited66

In recent years, volunteer management practices (VMPs) have attracted the attention of scholars. However, the mechanism by which VMPs affect volunteer satisfaction, an important antecedent of volunteer sustainability, remains poorly understood. This article examines one such mechanism, need–supply fit, through which VMPs influence volunteer satisfaction. Although need–supply fit has been verified as a mediating mechanism of human resource management practice affecting the satisfaction of paid employees, the question of whether need–supply fit is a similar influencing mechanism in the context of volunteering requires further research. By the use of a cluster sample (N = 211) collected from four nonprofit organizations in China, a mediation model is outlined and empirically tested. The results show that both VMPs and need–supply fit have significant positive relationships with volunteer satisfaction and that need–supply fit fully mediates the relationship between VMPs and volunteer satisfaction. Future research is suggested to verify the mechanism proposed in this article across different cultures and volunteering fields and to explore the differences of the impact of intended VMPs and perceived VMPs on the volunteers’ satisfaction

Business · China · Political science · Volunteer · Applied Psychology · Job Satisfaction and Organizational Behavior · Nonprofit Sector and Volunteering · Psychology · Social Psychology · Tourism, Volunteerism, and Development

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Unique citing works1
Citations per year0,5
Citation span2024 - 2024 (1)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 1

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