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Proactive Screening for Health Needs in United Way's 2-1-1 Information and Referral Service

Bibliographic Data

ID11215752
AuthorsKatherine S Eddens (0000-0002-7783-4156, University of Washington, corresponding author), Matthew W Kreuter (0000-0001-7272-0785, University of Washington), Kay Archer (United Way 2-1-1 Missouri)
Year2011
Volume37
Issue2
Pages113-123
Publication date2011-03-10
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueJournal of Social Service Research (JOURNAL)
Journal identifiersISSN: 0148-8376 • E-ISSN: 1540-7314
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/01488376.2011.547445
PMID21566702
PMCIDPMC3090152
OpenAlexW1977254495
LanguageEN
Citations received5
References cited27

Cancer disproportionately affects the underserved. United Way 2-1-1 is an information and referral system that links underserved populations to community services. This study explores the feasibility of integrating proactive screening and referral to health services into 2-1-1. A cancer risk assessment was administered to callers (n=297), measuring their need for six cancer control services. A subset of respondents was randomized to receive generic or tailored referrals to needed services. Nearly all participants (85%) needed at least one of the services. Those who received tailored referrals were more likely to make appointments. Future research will explore approaches to address and eliminate health disparities through 2-1-1

Business · Cancer · Cancer screening · Community health · Environmental health · Family medicine · Health services · Population · Public health · Referral · Service (business · Global Cancer Incidence and Screening · Healthcare Systems and Technology · Medicine · Nursing · Primary Care and Health Outcomes

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Unique citing works5
Citations per year0,45
Citation span2015 - 2026 (12)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 5

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