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Room to move? Professional discretion at the frontline of welfare‐to‐work

Bibliographic Data

ID11229327
AuthorsCatherine Mcdonald (0000-0003-3745-6653), Greg Marston (0000-0002-0263-140X)
Year2006
Volume41
Issue2
Pages171-182
Publication date2006-12-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueAustralian Journal of Social Issues (JOURNAL)
Journal identifiersISSN: 0157-6321 • E-ISSN: 1839-4655
PublisherWiley (PUBLISHER • GB)
DOI10.1002/j.1839-4655.2006.tb00004.x
OpenAlexW1551653050
LanguageEN
Citations received34
References cited9

Outcomes of social policies have always been mediated by the discretionary agency of front‐line staff, processes which nevertheless have received insufficient attention in policy evaluation and in the social policy literature more broadly. This article takes the case example of the policy reforms associated with the Australian government's welfare‐to‐work agenda. Drawing on two discreet research projects undertaken at different points in the policy trajectory, the practices of social workers in Centrelink – the Commonwealth government's primary service delivery agency involved in welfare‐to‐work – is examined. Centrelink social workers have been and remain one of the core groups of specialist staff since the Department's inception in the late 1940s, working to improve the well being of people in receipt of income security. Their experiences of the recent past and their expectations of the future of their professional practice as welfare reform becomes more entrenched are canvassed. In summary, the discretionary capacity of the Centrelink social workers to moderate or shape the impact of policy on income security recipients is steadily eroding as this group of professionals is increasingly captured by the emerging practices of workfare

Agency (philosophy · Business · Coalition government · Commonwealth · Discretion · Economic growth · Economics · Government (linguistics · Income Support · Political science · Politics · Public relations · Receipt · Social policy · Social security · Social Welfare · Sociology · Welfare · Welfare reform · Work (physics · Workfare · Accounting · Employment and Welfare Studies · Healthcare innovation and challenges · Law · Public Administration · Social Policy and Reform Studies · Social Work

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Unique citing works34
Citations per year1,89
Citation span2008 - 2025 (18)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 34

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