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Gain frame appeals more to loyal customers

Bibliographic Data

ID11234236
AuthorsYaya Song (0000-0002-9278-2681, Sun Yat-sen University), Qing He (0000-0002-6782-099X, Sun Yat-sen University), Qihao He (0000-0002-3162-8648), Ye Zhang (0009-0002-2442-4804), Zhang Ye (0000-0003-3495-5596, Florida Atlantic University), Yaoqi Li (0000-0002-1826-5547, Sun Yat-sen University, corresponding author)
Year2025
Volume111
Pages103929
Publication date2025-03-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueAnnals of Tourism Research (JOURNAL)
Journal identifiersISSN: 0160-7383 • E-ISSN: 1873-7722
PublisherElsevier BV (PUBLISHER)
DOI10.1016/j.annals.2025.103929
OpenAlexW4407922629
LanguageEN
References cited17

Advertising · Business · Frame (networking · Telecommunications · Computer Science · Consumer Behavior in Brand Consumption and Identification · Consumer Retail Behavior Studies · Customer Service Quality and Loyalty · Marketing

  • The relationship between customer loyalty and customer satisfaction

    Open Access•John T Bowen, Shiang‐Lih Chen•International Journal of…•2001

  • The Framing of Decisions and the Psychology of Choice

    Open Access•Amos Tversky, Daniel Kahneman•Science•1981

  • A review of experiments in tourism and hospitality

    Open Access•Giampaolo Viglia, Sara Dolnicar•Annals of Tourism Research•2020

  • Tourist subsequent responses to promotion framing

    Open Access•Jianan Ma, Fangxuan Li•Annals of Tourism Research•2023

  • The effect of tokenized rewards on customer loyalty programs

    Open Access•Achilleas Boukis•Annals of Tourism Research•2024

Citation velocityhistorical
Highly citedNo

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Ethnos_APP • Open Source Project • MIT License • Frontend v2.0.0 • Privacy and Cookies • API Documentation: api.ethnos.app/docs • API Source Code: GitHub • DOI: 10.5281/zenodo.17049435 • Frontend Source Code: GitHub • DOI: 10.5281/zenodo.17050053 • cruz.rio.br • Expectantes Misericordiae