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Managing Communicative Challenges and Interactional Dilemma

Native Speakers’ Responses to Non-Native Speakers’ Lack of Understanding

Bibliographic Data

ID11273705
AuthorsSachiko Terui (0000-0002-4092-7594, University of Memphis, corresponding author), E Hsieh (0000-0002-1993-4976, University of Oklahoma)
Year2020
Volume57
Issue1
Pages48-65
Publication date2020-01-02
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueDiscourse Processes (JOURNAL)
Journal identifiersISSN: 0163-853X • E-ISSN: 1532-6950
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/0163853x.2019.1624333
OpenAlexW2953457963
LanguageEN
Citations received2
References cited53

Previous studies suggest non-native speakers (NNSs) use cover strategies to achieve a positive public self-image despite their lack of comprehension when interacting with native speakers (NSs). This study examines the interpersonal implications and NSs’ interactional dilemma in minimizing NNSs’ face threats while addressing potential miscommunication and lack of understanding in the discursive process. We arranged 14 unacquainted NS–NNS pairs (n = 28) to engage in nondirected, informal conversations (mean = 44.3 minutes; SD = 10.3). Follow-up interviews with five NSs were conducted (mean = 16.6 minutes; SD = 3.54). We used Interactional Sociolinguistics to identify four types of NSs’ reactions when NNSs’ cover strategies or lack of understanding become noticeable: (1) collaborating and finding commonalities; (2) interpersonal distancing through NSs’ repairs; (3) othering of NNSs; and (4) engaging in patronizing talk. Our findings highlight that cover strategies can result in problematic consequences even when they were initially successful: NSs’ accommodations are not always helpful in reducing possible miscommunication or in developing relationships. NS–NNS power differences are negotiated, resisted, and challenged through interactions

Cognitive psychology · Comprehension · Coronavirus disease 2019 (COVID-19 · Dilemma · Distancing · Interpersonal communication · Language proficiency · Linguistics · Pedagogy · Politeness · Sociolinguistics · Digital Communication and Language · Discourse Analysis in Language Studies · Language, Discourse, Communication Strategies · Psychology · Social Psychology

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Unique citing works2
Citations per year1
Citation span2024 - 2026 (3)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 2

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