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Regretted Messages

Cognitive Antecedents and Post Hoc Reflection

Bibliographic Data

ID11444946
AuthorsJanet R Meyer (Kent State University, Kent, OH, USA, corresponding author)
Year2011
Volume30
Issue4
Pages376-395
Publication date2011-12-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueJournal of Language and Social Psychology (JOURNAL)
Journal identifiersISSN: 0261-927X • E-ISSN: 1552-6526
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/0261927x11416202
OpenAlexW2047714858
LanguageEN
References cited23

This study investigates the cognitive processes that precede and follow the saying of a regretted message. Participants recalled and described real-life regretted messages. Three cognitive antecedents to saying such messages were investigated: competing demands on capacity, the situated importance of secondary goals, and goals realized by the messages. Six reasons for reflecting on regretted messages were measured. Results showed the most frequently reported competing demands on capacity to be stress, frustration, anger, and having a lot on one’s mind. The goals realized most often by regretted messages were expressing one’s true feelings, providing information, correcting a hearer’s behavior, and warning/threatening a hearer. For messages conflicting with impression and relationship maintenance goals, the situated importance of the goals positively predicted the seriousness of the goal conflict. Reflection on regretted messages focused most frequently on repairing the relationship, formulating a rule to avoid a recurrence, and reducing dissonance

Anger · Cognition · Cognitive dissonance · Feeling · Political science · Reflection (computer programming · Seriousness · Situated · Attachment and Relationship Dynamics · Communication in Education and Healthcare · Computer Science · Language, Discourse, Communication Strategies · Psychology · Social Psychology

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Citation velocityhistorical
Highly citedNo

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