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The automated literacies of e-recruitment and online services

Bibliographic Data

ID11476804
AuthorsSuzanne Smythe (0000-0003-0543-3879, Simon Fraser University), Anke Grotlüschen (0000-0003-3072-1741, Universität Hamburg), Klaus Buddeberg (0000-0002-0416-8092, Universität Hamburg, corresponding author)
Year2021
Volume53
Issue1
Pages4-22
Publication date2021-01-02
Open AccessNo
TypeARTICLE
VenueStudies in the Education of Adults (JOURNAL)
Journal identifiersISSN: 0266-0830 • E-ISSN: 1478-9833
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/02660830.2020.1855870
OpenAlexW3110689777
LanguageEN
Citations received5
References cited54

Online technologies have entered almost all spheres of life, introducing new challenges to how literacies are theorised, defined and taken up in adult literacy education settings. This process has accelerated during the COVID-19 pandemic and on a global scale, as more services, resources and information move online. An important, if under-studied example of this trend is e-recruitment. Job seekers increasingly rely upon automated platforms to find and apply for jobs, and their fate in these selection processes are often automated. Drawing on data from the German LEO study and ethnographic interviews with job seekers in community-based digital literacy classes in Canada, this article explores how adult job seekers experience e-recruitment platforms, examining promises of efficiency, convenience and fairness in light of embedded inequalities within algorithmic agencies. Located within constructs of digital inequality, new literacy studies and sociomaterial literacies, findings suggest the need to reconfigure skills discourses, literacy measurement projects, and literacies education to account for automated intelligences as new actors in the literacies landscape

Digital Literacy · Ethnography · Inequality · Information literacy · Literacy · Pedagogy · Political science · Process (computing · Public relations · Seekers · Sociology · Computer Science · Higher Education Practises and Engagement · Literacy, Media, and Education · Online Learning and Analytics

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Citations per year1.67
Citation span2023 - 2026 (4)
Highly citedNo

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