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Improving referrals and integrating family planning and HIV services through organizational network strengthening

Bibliographic Data

ID11490282
AuthorsCouvillon Thomas (0000-0002-2225-2052, University of North Carolina at Chapel Hill, corresponding author), James C Thomas (0009-0005-2142-9599), Heidi W Reynolds (0000-0003-2077-6773, University of North Carolina at Chapel Hill), Xavier Alterescu (Management Sciences for Health), Christine Bevc, Christine A Bevc (North Carolina Division of Public Health), Ademe Tsegaye
Year2016
Volume31
Issue3
Pages302-308
Publication date2016-04-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueHealth Policy and Planning (JOURNAL)
Journal identifiersISSN: 0268-1080 • E-ISSN: 1460-2237
PublisherOxford University Press (PUBLISHER • GB)
DOI10.1093/heapol/czv058
PMID26135363
OpenAlexW2292441098
LanguageEN
Citations received1
References cited11

BACKGROUND: The service needs of people with human immunodeficiency virus (HIV) in low-income settings are wide-ranging. Service provision in a community is often disjointed among a variety of providers. We sought to reduce unmet patient needs by increasing referral coordination for HIV and family planning, measured as network density, with an organizational network approach. METHODS: We conducted organizational network analysis on two networks in sub-cities of Addis Ababa, Ethiopia. There were 25 organizations in one sub-city network and 26 in the other. In one of them we sought to increase referrals through three network strengthening meetings. We then conducted the network analysis again in both sub-cities to measure any changes since baseline. We also quantitatively measured reported client service needs in both sub-cities before and after the intervention with two cross-sectional samples of face-to-face interviews with clients (459 at baseline and 587 at follow-up). RESULTS: In the sub-city with the intervention, the number of referral connections between organizations, measured as network density, increased 55%. In the control community, the density decreased over the same period. Reported unmet client service needs declined more consistently across services in the intervention community. DISCUSSION: This quasi experiment demonstrated that (1) an organizational network analysis can inform an intervention, (2) a modest network strengthening intervention can enhance client referrals in the network, (3) improvement in client referrals was accompanied by a decrease in atient-reported unmet needs and (4) a series of network analyses can be a useful evaluation tool.

Business · Family medicine · Intervention (counseling) · Knowledge management · Needs assessment · Organizational learning · Organizational network analysis · Referral · Service (business) · Service provider · Sociology · Computer Science · Global Maternal and Child Health · Healthcare Systems and Technology · HIV/AIDS Research and Interventions · Marketing · Medicine · Nursing

  • Reliability, validity and measurement invariance of the Simplified Medication Adherence Questionnaire (SMAQ) among HIV-positive women in Ethiopia

    Open Access•Chris B Agala, Bruce J Fried et al.•BMC Public Health•2020

  • Network Interventions

    Open Access•T W Valente•Science•2012

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    Robert J Chaskin, Avis Vidal et al.•Building Community Capacity•2017

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    Open Access•Neil Spicer, Julia Aleshkina et al.•Globalization and Health•2010

  • Integrating family planning services into HIV care and treatment clinics in Tanzania

    Open Access•Jennifer Nagel Baumgartner, M Green et al.•Health Policy and Planning•2014

  • The Use of Network Analysis to Strengthen Community Partnerships

    Open Access•Keith G Provan, Mark A Veazie et al.•Public Administration Review•2005

  • Do Networks Really Work? A Framework for Evaluating Public‐Sector Organizational Networks

    Open Access•Keith G Provan, H Brinton Milward•Public Administration Review•2001

Unique citing works1
Citations per year0,17
Citation span2020 - 2020 (1)
Citation velocityhistorical
Highly citedNo

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