A practical partnership
Collaboration between counsellors and peer supports to provide an after-hours telephone counselling service
Bibliographic Data
| ID | 11958554 |
|---|---|
| Authors | Liane Flynn (a Vietnam Veterans' Counselling Service, corresponding author) |
| Year | 1993 |
| Volume | 46 |
| Issue | 4 |
| Pages | 29-34 |
| Publication date | 1993-12-01 |
| Open Access | No |
| Type | ARTICLE |
| Venue | Australian Social Work (JOURNAL) |
| Journal identifiers | ISSN: 0312-407X • E-ISSN: 1447-0748 |
| Publisher | Taylor & Francis (PUBLISHER • GB) |
| DOI | 10.1080/03124079308411102 |
| OpenAlex | W2006393450 |
| Language | EN |
| Citations received | 2 |
| References cited | 9 |
Clients sometimes reproach social workers and counsellors who try to help them without ever having personally experienced a similar situation. Previous attempts to overcome this concern through collaboration between counsellors and peers were perceived as flawed because of the unworkable power differential between professionals and non-professionals. This article describes how one agency, the Vietnam Veterans' Counselling Service, responded to such client concern by establishing an after-hours telephone counselling service using a partnership between specialised counsellors and peer supports. The difficult process of negotiation between professionals and peers, in this practical partnership, went some of the way to addressing the power differences found in such collaborative efforts. Importantly, the knowledge gained from a critical analysis of this partnership may be translated to other client groups. As well as presenting this analysis the article summarises the key elements of establishing a successful partnership
Agency (philosophy · Business · General partnership · Medical education · Negotiation · Political science · Power (physics · Public relations · Service (business · Sociology · Medicine · Mental Health and Patient Involvement · Mental Health Treatment and Access · Nursing · Psychology · Social Work Education and Practice · Social Work
The Voluntary Side of a Welfare ‘Partnership’
Professional Use of Lay Resources
Social Networks
Social Supports and Social Workers
The Parameters of Network Intervention
Linking Informal and Formal Help
Social Support, Social Networks, Social Exchange, and Social Work Practice
Where Do We Go from Here? The Policy Implications of Social Support
| Citations per year | 0.07 |
|---|---|
| Citation span | 1997 - 2004 (8) |
| Highly cited | No |