Who to Inspect? Using Employee Complaint Data to Inform Workplace Inspections in Ontario
Bibliographic Data
| ID | 11968399 |
|---|---|
| Authors | Andrea M Noack (Toronto Metropolitan University), Andie Noack (0000-0003-2087-5093, Toronto Metropolitan University, corresponding author), Alice Hoe (Institutional Research Office, Centennial College, Toronto, Ontario), L F Vosko (0000-0002-5506-7742, York University) |
| Year | 2020 |
| Volume | 46 |
| Issue | 3 |
| Pages | 429-443 |
| Publication date | 2020-05-28 |
| Open Access | No |
| Type | ARTICLE |
| Venue | Canadian Public Policy (JOURNAL) |
| Journal identifiers | ISSN: 0317-0861 • E-ISSN: 1911-9917 |
| Publisher | University of Toronto Press Inc. (UTPress) (PUBLISHER) |
| DOI | 10.3138/cpp.2018-065 |
| OpenAlex | W3030280736 |
| Language | EN |
| Citations received | 3 |
| References cited | 20 |
In Ontario, as in many other jurisdictions, employment standards enforcement includes reactively investigating employee complaints and, to a lesser extent, proactively inspecting workplaces. Analyses of administrative data from Ontario’s Ministry of Labour (MOL) show that the use of complaint data to inform workplace inspections is quite limited. Strict adherence to the MOL’s procedures for workplace inspections is not conducive to the investigation of some of the most common empirical complaints. Accordingly, we argue for more strategic enforcement by making greater use of complaint data to guide workplace inspections triggered by complaints and for the increased use of penalties in these inspections
Business · Christian ministry · Complaint · Enforcement · Political science · Public relations · Law · Law, Economics, and Judicial Systems · Policing Practices and Perceptions · Regulation and Compliance Studies · Accounting
| Citations per year | 1.5 |
|---|---|
| Citation span | 2024 - 2025 (2) |
| Highly cited | No |